Communicative Repair: Why 'Huh' Is the Most Powerful Word in the Workplace! | Sessions

Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.

Language isn't merely a tool—it's the very foundation of human connection. Yet, a staggering 50% of our communication time is spent repairing misunderstandings. Every 84 seconds, we resort to the humble "huh?"—not out of rudeness, but as a bridge to clarity.

Embark on a journey through the intricacies of organizational communication—how it fuels collaboration, knowledge-sharing, and emotional intelligence.

Join us to uncover the transformative power of language—navigate its complexities, learn how to ensure seamless communication, and discover how to cultivate a vibrant workplace culture.

Attendees will walk away with:

• Increased understanding of the power of language
• Heightened awareness of potential misunderstandings
• Strategies for mitigating miscommunications

Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/.

Live Streaming and Recording: Unless marked 'in person only,' all sessions are live-streamed on the app or web format and available for replay 30 days after the event.

Acknowledgment of Technical Issues: While rare, technical issues may occur during sessions. We appreciate your patience as we quickly address them.

Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.