Communication Diversity: Understanding it, Engaging in it with Confidence, and Leading with it for Successful Outcomes | Sessions

Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.

Effective communication is the crucial foundation for strong relationships, career growth, and organizational success. Alongside effective communication in the workplace, diversity in the workplace has proven to lead organizations to greater success. Despite increased efforts for hiring and supporting a diverse workforce, organizations often overlook training in diverse communication practices. This session helps attendees assess their individual and workplace communication practices, appreciate cultural influences, and develop executive skills for engaging diverse stakeholders, fostering impactful outcomes.

Learning Objectives:

• Describe how effective communication is imperative for success in a diversely evolving environment.
• Classify components of and types of effective workplace communication.
• Describe the role of cultural influences on communication.
• List at least two strategies for more impactful active listening.
• List at least one strategy for improved leadership communication with diverse stakeholders.

Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/.

Live Streaming and Recording: Unless marked 'in person only,' all sessions are live-streamed on the app or web format and available for replay 30 days after the event.

Acknowledgment of Technical Issues: While rare, technical issues may occur during sessions. We appreciate your patience as we quickly address them.

Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.