Filtered Sessions

Filters: Track: Strategic HR

06/23/2024

801: Preparing to Lead: Critical Project Management Skills for the HR Executive
06/23/2024 08:00 AM - 12:00 PM Additional Fee and Registration Required
Track: Strategic HR
Competencies: Business (Behavioral), Leadership (Behavioral), Workplace (Technical)

Presenter:
Valerie M. Grubb, Principal, Val Grubb & Associates, Ltd.
Workplace Application:
Learn the processes and tools for successfully managing cross-functional projects big or small, globally or locally, live or via zoom. 

Managing projects can be challenging, especially if they span multiple divisions, time zones and countries. Done wrong, it can destroy careers (and companies!). Done right, it can garner you a "seat at the table." Are your Project Management skills ready to lead?

This highly interactive session will provide you the tools to Plan for Success; Lead and Execute Projects big or small; Deliver Results all while meeting Budget and Schedule Deadlines.

Learning Objectives:

  • The essentials of Project Management: In-depth analysis of pre-project planning; identifying goals, deliverables and requirements (even while constantly shifting); creating a work breakdown structure illustrating what needs to be accomplished, in what order and by when; developing comprehensive time and costs estimates that fit within your organization's financial objectives; and targeting your messages to influence key stakeholders and gain their support for your project.
  • Defining deliverables in financial terms your senior leaders care about (and will actually pay attention to).
  • Conducting comprehensive risk probability vs. impact analysis to determine the likeliest causes for your project to become derailed and how to plan for and overcome those challenges (and any subsequent delays to your project).
  • Easy-to-implement Project Management tools to help you plan for and manage your project including Gap and SWOT analyses, Fishbone (Cause & Effect) diagrams, Goal Breakdown Structure diagram, RACI matrix and several types of Gantt charts.
  • Potential software tools that can help you get organized and track your project including Microsoft Project and/or Excel, Mind-Mapping software, SharePoint, Smartsheet and Basecamp to name a few.
Navigating the AI Landscape in HR: When to Rely on Generative AI vs. Consulting Expertise
06/23/2024 01:45 PM - 02:45 PM S103, South Building - Level 1(MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral), Organization (Technical), People (Technical)

Presenter:
Melissa Daley, President, Orca Intelligence
Presenter:
Christopher CJ Gross, Founder and CEO, Ascension Worldwide
Workplace Application:
Attendees will gain a nuanced understanding of the strengths and limitations of generative AI in HR and the scenarios where human consultancy is preferable. 

In the dynamic Human Resources (HR) field, the emergence of Generative AI has presented a paradigm shift in how HR functions are performed. This session, titled 'Navigating the AI Landscape in HR: When to Rely on Generative AI vs. Consulting Expertise,' is designed to guide HR professionals in making informed decisions about integrating AI technologies while understanding the value and instances where human consultants are indispensable.

Learning Objectives:

  • Understanding Generative AI in HR and the capabilities and limitations of generative AI technologies in the HR sector. This includes discussions on AI-driven recruitment tools, employee engagement bots, AI in training and development, and predictive analytics for workforce planning, including workplace wellness.
  • Delving into the scenarios where human consultants' nuanced understanding, empathy, and expertise are critical. Emphasis on areas like conflict resolution, complex decision-making, personalized career development, and legal compliance.
  • Providing a framework for HR professionals to determine when to deploy AI solutions and when to engage human consultants. This includes factors like the complexity of the task, ethical considerations, cost-benefit analysis, and the need for human judgment and emotional intelligence.
  • Analyzing the outcomes and lessons learned to provide practical insights into decision-making processes.
  • Exploring the future trajectory of AI in HR and how professionals can prepare for a hybrid model that optimally utilizes both AI and human expertise.
  • Discussions on upskilling HR professionals to work alongside AI technologies effectively.

 

The Best-Ever Employee Retention Solution: Hold First-Line Leaders Accountable for Turnover Goals
06/23/2024 01:45 PM - 02:45 PM S401, South Building - Level 4 (MPCC)
Competencies: Business (Behavioral), Organization (Technical)

Presenter:
Dick Finnegan, Chief Executive Officer, C-Suite Analytics
Workplace Application:
Attendees will learn specific tactics to convert turnover and engagement from HR-alone issues to business issues that include accountabilities for first-line leaders. 

CEOs speak the business language of goals, costs, and accountabilies, yet most HR executives continue to 'solve' turnover and engagement with traditional one-size-fits-all implementations like pay, benefits, and responses to engagement and exit surveys. This session includes research that first-line leaders are the greatest causes of turnover, retention, and engagement along with a specific 5-step process to move retention and engagement accountability from HR to operations executives and their management teams...where it has always belonged.

Learning Objectives:

  • Learn how to partner with finance to place dollar values on employee turnover.
  • Analyze data that results in establishing both new-hire and annual retention goals...and proving in most organizations that cutting new-hire turnover is the key to improving overall turnover.
  • Combine costing turnover, forecasting turnover and applying other business-driven methods will lead their executives to establish first-line leader retention goals and accountabilities.
Winning Inside to Win Outside
06/23/2024 01:45 PM - 02:45 PM S102, South Building - Level 1 (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Jeff Fromm, Senior Advisor & 5X Author, TFL and Forbes
Workplace Application:
HR leaders will be able to re-imagine the future with a clear view toward the trends of today. 

Increase employee engagement by understanding Gen Z Mindsets; review current research on employee loyalty; examine 'PHYGITAL' trends in the workplace (intersection of digital and physical); Re-think AI as a tool that benefits HR leaders and employees; and Leverage the Purpose Profit Loop to increase the impact of your HR strategies.

Learning Objectives:

  • Apply Gen Z Mindsets at work.
  • Learn about the Purpose Profit Loop and be able to apply it to your strategy planning.
  • See the latest research driving today's trends from AI to employee engagement.

06/24/2024

From Ambition to Action: Connecting HR Strategy to Psychological and Physical Safety in the Workplace
06/24/2024 07:30 AM - 08:30 AM S101, South Building - Level 1 (MPCC)
Competencies: Business (Behavioral), Organization (Technical), People (Technical)

Presenter:
Toni Fleming, Vice President, DEKRA North America
Presenter:
Rajni Walia, Ph.D., Vice President, Executive Consultant Lead, DEKRA North America
Workplace Application:
Attendees will leave with actionable guidance on applying data and creating cross-functional initiatives foundational to Human Resources' Ambitions and Strategy. 

In this session, we will explore the vital connection between key elements of Human Resources' Ambition and Strategy and their impact on worker safety. By analyzing data-driven correlations, we will delve into crucial aspects such as Employer of Choice Brand Recognition, Leader and Manager Effectiveness, Employee Engagement, Diversity, Equity, Inclusion, and Belonging, The Future of Work (including hybrid teams and a multi-generational workforce), and Change Management/Organizational Resilience. Drawing on emerging world of work trends and predictive worker behavior, you will acquire a collaborative approach to enhance the psychological safety of your workforce in partnership with your internal stakeholders. We will provide practical guidance on driving impactful change and influencing others to take action. Additionally, we will assist participants in aligning HR's key performance indicators with safety outcomes, enabling Human Resources to play a compelling role in safety discussions and secure a seat at the table. Join us and discover how to strengthen your organization's commitment to worker safety while promoting HR's strategic value.

Learning Objectives:

  • Learn world of work trends and their predictive impact on HR Strategy and Ambition.
  • Understand how psychological safety, worker engagement, and belonging are coincidental.
  • Correlate HR's strategic direction and KPIs to worker safety (physical and psychological).
  • Gain actionable insights and guidance into improving worker engagement through collaboration with cross-functional leadership.
Balancing Brilliance: Corporate Leadership Strategies on Identifying Burnout and Cultivating Resilience
06/24/2024 11:00 AM - 12:00 PM Regency Ballroom, Level 2 (Hyatt Regency)
Competencies: Business (Behavioral), Interpersonal (Behavioral), People (Technical)

Presenter:
Dr. Felice Carlton, DNP, RN, FNP-C, CEO, Felice Carlton Enterprises
Workplace Application:
This session uncovers immediate action steps to master targeted strategies for reducing burnout in your lives and careers. 

Repeated on Tuesday at 12:30pm

Unmanaged workplace stress in the United States costs more than $300 billion annually in lost productivity, absenteeism, staff turnover, and medical, legal, and insurance expenditures. Many HR departments face escalating burnout, heightened workloads, and shortages. Navigating multiple competing priorities and changing organizational demands is compounded with uncertainty in the marketplace, workloads infiltrating their personal lives, and difficulty disconnecting from work. HR leaders will gain strategies to alleviate personal burnout and cultivate a growth-oriented mindset; equipping them to lead by example within their organizations.  Learn from a Doctor of Nursing with 14 years of experience in improving outcomes and strategically navigating leaders to mitigate burnout and operate at peak performance.

Learning Objectives:

  • Gain awareness of the research-validated stages of burnout.
  • Recognize the early signs and symptoms of leadership burnout.
  • Self-identify with your current phase of the burnout cycle.
  • Master targeted strategies to reduce burnout in you lives and career.
Benefits Enrollment and Utilization among Deskless Workers: HR Perspectives and Engagement Strategies
06/24/2024 11:00 AM - 12:00 PM Jackson Park, Level 1 (Hyatt Regency)
Competencies: Business (Behavioral), Interpersonal (Behavioral)

Presenter:
Maryann Kwakwa, Ph.D., Senior Researcher, SHRM
Presenter:
Lydia Aulisi , Ph.D., Director, Workplace Consulting Research & Insights, Fidelity Brokerage Services LLC
Workplace Application:
Attendees will learn about the latest research findings from a SHRM and Fidelity study on deskless workers in the United States, including engagement strategies organizations can use to encourage benefits enrollment, and utilization. 

Although deskless workers, or employees who rarely sit behind a desk to do their job, make up a sizable portion of the U.S. workforce, employers often struggle to find ways to meet these workers’ needs. To better understand the strategies used to encourage benefits enrollment and utilization among this group, SHRM partnered with Fidelity to conduct a survey of HR professionals. Join us as we dive into the results, and examine the best practices currently used within HR to engage deskless workers about their benefits.

Learning Objectives:

  • Primary concerns that HR leaders have about deskless workers’ financial, life, health, and work well-being.
  • The engagement strategies used to increase benefits enrollment, and utilization among deskless workers.
  • Most effective engagement strategies used to increase benefits enrollment, and utilization among deskless workers.
Build the Perfect Hiring Machine (Some Assembly Required)
06/24/2024 11:00 AM - 12:00 PM E451, Lakeside Center - Level 4 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Tim Sackett, SHRM-SCP, CEO, HRUTech.com
Workplace Application:
Learn how to build your own talent acquisition hiring machine that will help you hire better and easier. 

Wouldn't hiring be easier if we just had a machine that could do it for us? Every CEO in the world will tell you there is nothing more important than talent. Yet, most of us still struggle to hire great talent. Tim Sackett is a talent acquisition expert and author of the SHRM best-selling book The Talent Fix, and he has written the instruction manual for all of us to build our own hiring machine. There are actually ten pieces you need to build a great hiring machine, and Tim will share each one in this session. 

  • Attract more talent.
  • Convert more candidates to applicants.
  • Fill jobs faster.

You will leave with an exact roadmap and the tools needed to build your world-class hiring machine. Hiring is hard. Having a hiring machine that does most of the hard work for you will make your life exponentially better!

Learning Objectives:

  • Understand how world-class talent acquisition functions do things differently in successful hiring.
  • Be given a roadmap and understanding of how to build their own hiring machine.
  • Develop more strategic talent attraction strategies.
Developing Business Acumen
06/24/2024 11:00 AM - 11:20 AM Spotlight Stage 2, North Building - Level 3, Hall B (MPCC)
Competencies: Business (Behavioral)

Presenter:
Jennifer Currence, SHRM-SCP, MBA, Senior Partner, HR Soul
Workplace Application:
This presentation offers a solid foundation of what Business Acumen is and how HR professionals can carve out time in their busy schedules to increase this important behavioral competency. 

HR professionals are continually encouraged to become a strategic partner and 'get a seat at the table.' Their CEOs want them to know the numbers and the trends of the workplace. But how can HR professionals be more strategic when they're so busy handling the details?

Learning Objectives:

  • Learn how to read a financial statement and use it for HR programs.
  • Learn how to leverage knowledge from other departments to boost HR's effectiveness.
  • Learn various methods of how to conduct an environmental scan and use the data to improve your HR programs.
  • Understand the entrepreneurial spirit and how it can boost your business acumen and your career.
Drive Your Career Forward with SHRM Certification
06/24/2024 11:00 AM - 12:00 PM E271, Lakeside Center - Level 2 (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical), People (Technical), Workplace (Technical)

Presenter:
Tiffany A. Brown, Certification Specialist, Affiliate Operations, SHRM Certification
Workplace Application:
In this session, you will learn how to choose which exam is right for you and gain insights about how to best prepare to earn your SHRM-CP or SHRM-SCP credential. 

Are you motivated and ready to take your career to the next level? Show employers that you have the HR expertise and competencies needed to drive organizational success by earning your SHRM-CP or SHRM-SCP credential-the only HR certification anchored in behavioral competencies and backed by SHRM's 75 years of expertise in the industry. This session benefits anyone with an interest in learning what motivates HR professionals to pursue a SHRM credential, planning to apply for a SHRM credential, or already scheduled to sit for the SHRM-CP or SHRM-SCP exam. This session covers the practical basics of the SHRM certification exams and provides an opportunity to test-drive your readiness by answering sample questions.

Learning Objectives:

  • Determine which exam is right for you.
  • Explore the various in which you personalize your preparation plan.
  • Gain best practices for studying.
  • Get tips and tools to put you on the path to success.
From Support to Strategy: The HR Transformation Blueprint
06/24/2024 11:00 AM - 12:00 PM N230, North Building - Level 2 (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Jennifer Akoma, MBA, SHRM-SCP, Head of People and Stewardship, Android Industries
Workplace Application:
Attendees will learn how to evolve their HR departments into strategic business partners by implementing innovative strategies for talent management and leveraging technology, guided by a comprehensive blueprint for transformation. 

Repeated on Tuesday at 2:00pm.

This must-attend presentation is crucial for HR professionals, department leaders, and agents of organizational change, focusing on enhancing HR's role in companies. Ideal for HR managers, business leaders, and strategic initiative teams, this session offers valuable insights and practical strategies. It's particularly beneficial for those in organizations where HR is primarily seen as administrative and for those aiming to elevate HR as a strategic business partner.

Learning Objectives:

  • Understanding the Transformation Blueprint: Attendees will learn a structured, step-by-step approach to transition HR from a traditional administrative function to a strategic entity within their organization, focusing on evolving roles and responsibilities.
  • Gaining Real-World Insights: Participants will be equipped with knowledge from real-life case studies of successful HR transformations, including the challenges faced, strategies employed, and the outcomes achieved, providing them with a realistic perspective on the transformation process.
  • Acquiring Practical Strategies for HR Innovation: The session will offer attendees practical and innovative strategies for key HR areas such as employer branding, talent acquisition, employee engagement, and effective use of technology, enabling them to implement these strategies in their own organizations.
  • Learning Metrics of Success: This objective will focus on how to effectively measure and demonstrate the impact of HR initiatives, helping attendees understand the key performance indicators and metrics that show HR's value as a strategic business partner.
  • Networking and Collaborative Learning: Attendees will have the opportunity to network with peers, share experiences, and discuss solutions to common challenges, fostering a collaborative learning environment. 
Harness Power for Good: How to Influence Effectively Within Your Organization
06/24/2024 11:00 AM - 12:00 PM S106, South Building - Level 1 (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Michael Walters, CHRO, Lyten, Inc.
Workplace Application:
Attendees will learn critical strategies for obtaining support and influencing executive leadership to adopt proposals while also enhancing their own sense of power within their organization. 

Repeated on Tuesday at 12:30pm

The ability to develop innovative & strategic ideas for your organization is critical.  Equally important is the ability to move those ideas through approval to implementation.  This session will explore techniques and frameworks to expand organizational influence through the lens of an HR leader.  HR needs to build influence and power across their organization, within the C-suite and across the Board of Directors.  We will examine strategies and tools designed to maximize the interpersonal influence for the HR leader and help move initiatives from proposal to execution.  We will explore what is known to the scientific world about social power strategies and how this can be applied to our HR landscape.  Tips & tricks to be an effective CHRO will also be explored.

Learning Objectives:

  • Explore five things to consider to maximize your interpersonal influence.
  • Identify common strategies to gain alignment and 'get stuff done'.
  • Analyz how decisions are made and how to expand the ability to impact.
  • Discover the seven bases of power and how to apply to the workplace.
  • Sharpen skills that will help advance careers.
Resist the Org Chart: Building a New Blueprint for Org Design
06/24/2024 11:00 AM - 12:00 PM S406B, South Building - Level 4 (MPCC)
Track: Strategic HR
Competencies: Business (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Carol Henriques, Principal and Client Partner, TiER1 Performance
Workplace Application:
This session will provide CHROs and HR leaders with a value-based touchstone for role design, culture, and org design that serves as the blueprint for the high-level 'architecture' or structure of their organizations-and, ultimately, helps them build the organization based on strategic, future-state capabilities. 

Repeated on Tuesday at 2:00pm

In this session, you will learn a value-based approach to designing organizations that goes beyond the org chart or job descriptions. You will gain valuable insight to help guide your organization past potential pitfalls and toward the key drivers or capabilities that you're trying to impact. And you'll leave with an understanding of how to build your organization's blueprint to ensure future-state success.

Learning Objectives:

  • Examine a value-based decision approach to designing the organization based on future-state capabilities (rather than jumping straight to an org chart).
  • Explain new and different steps for designing and/or redesigning both the organization as well as roles and capabilities of the organization.
  • Apply a value-based approach for org design with a blueprint that articulates the high-level architecture for the organization's roles, culture, and structure.
Revolutionizing Human Resources: H&M's Trailblazing Journey
06/24/2024 11:00 AM - 12:00 PM E350, Lakeside Center - Level 3 (MPCC)
Track: Strategic HR
Competencies: Business (Behavioral), Leadership (Behavioral)

Presenter:
Chris Mikulski, Head of Human Resources, Americas, H&M

Join us for an insightful session exploring how global retail giant H&M is spearheading a groundbreaking transformation in Human Resources. Discover the strategic initiatives, innovative practices, and cultural shifts that propelled H&M to redefine the HR landscape, setting new standards for the industry. From upskilling to fostering inclusivity, to empowering employees and driving organizational excellence, learn how H&M's visionary approach to HR leadership is shaping a historic paradigm shift, inspiring businesses worldwide to rethink their HR strategies for the future. This session promises to unveil key insights and actionable takeaways for HR professionals, leaders, and organizations striving to embrace change and drive sustainable success in the ever-evolving global marketplace.

Learning Objectives:

  • Understanding Strategic HR Transformation: Explore the importance of strategic planning in HR transformation and how it can be applied to their organizations.
  • Driving Organizational Change Through HR Leadership: Gain insights into how HR leadership can inspire, and effect change across an organization and adopt a leadership approach that fosters innovation and transformation.
What CEOs Need to Know About HR: It's Not About Compliance; It's About Culture
06/24/2024 11:00 AM - 12:00 PM N231, North Building - Level 2 (MPCC)
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Jathan Janove, J.D., Principal , Janove Organization Solutions
Workplace Application:
Convert HR from box-checking compliance officer to cultural steward and human capital strategist. 

Many CEOs don't know what they're missing. They assume HR is simply a box-checking compliance/claim prevention cost of doing business.They're missing out on the tremendous upside if they empower HR to serve as cultural stewards and human capital strategists. When CEOs make this fundamental paradigm shift, everything improves -- retention, productivity, innovation, safety, profitability and even compliance/claim prevention!

Learning Objectives:

  • The essential characteristics of a CEO-CHRO collaboration focused on organization culture and human capital strategy.
  • How HR can best make the pitch for such collaboration.
  • How to combine culture and human capital strategy with compliance and claim prevention.
ADP's Talent Capabilities: Enhancing HR Efficiency and Experience
06/24/2024 12:00 PM - 12:30 PM HR Technology Theater, South Building - Level 3, Hall A (MPCC)
Competencies: Organization (Technical), People (Technical), Workplace (Technical)

Presenter:
Tina Phillips, Director, GES Global East Pre-Sales, ADP
Workplace Application:
Utilize ADP's suite to enhance HR operations and the overall employee experience, driving organizational success. 

Don't miss this transformative opportunity to join us in exploring how ADP's AI solutions are revolutionizing HR and Talent practices. Discover firsthand how cutting-edge technology is enhancing decision-making processes and automating the mundane, allowing HR professionals to focus on what matters most - the people. This session promises to be an eye-opener into the future of HR and Talent, setting new standards in efficiency and effectiveness. 


Your journey towards innovation starts here!

 

Learning Objectives:

  • Understanding the role of AI in modernizing HR tasks and processes.
  • Explore the benefits of ADP's talent capabilities on HR efficiency and employee engagement.
  • Understand the application of data and AI in elevating the HR and talent management landscape
     
A Holistic Approach to Employee Engagement - Mastering the Intersection of Work, Life, and Home
06/24/2024 12:30 PM - 01:30 PM S100BC, South Building - Level 1 (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical), People (Technical)

Presenter:
Bob Kelleher, CEO, The Employee Engagement Group
Workplace Application:
Learn the secrets to becoming a more engaged, motivated, and productive employee, manager, or leader in this captivating session of self-discovery. 

Most engagement efforts focus on workplace engagement. In fact, billions of dollars are invested annually to improving engagement, workplace culture,  and leadership.  But Gallup claims 67% of the workforce continue to be disengaged or actively disengaged.  What gives? Research and case studies from Bob Kelleher's  book, I-Engage, Your Personal Engagement Roadmap highlight that workplace engagement is often triggered by what happens at home as much as  what happens at work.  If an employee is not happy in life, they will struggle to find engagement at work.   Do you know what engages you or your people? Do you know why or your employees are or aren't engaged? Are your positive or negative emotions driving your engagement? In this reflective session, discover the secrets to job fulfillment, the impact one's home and personal life have on workplace engagement, and proactive steps to boost engagement at both a personal level, and with employees you manage. You will learn key exercises and tools to unleash a holistic approach to engagement.

Learning Objectives:

  • Learn how to engage the WHOLE employee.
  • Coach employees to booster their personal engagement.
  • Steps to become more engaged as an individual and to identify warning signs of disengagement with people you manage.
  • Understand the two sides of engagement: personal and organizational.
Directing the Solo Symphony: Mastering the Art of One-Person HR Departments
06/24/2024 12:30 PM - 01:30 PM Jackson Park, Level 1 (Hyatt Regency)
Competencies: Leadership (Behavioral), Organization (Technical)

Presenter:
LaNeé Kittrell, MBA, SHRM-SCP, Team Lead and Senior Consultant, Outsourcing, Nonprofit HR
Presenter:
Sidney Abrams, SHRM-SCP, Chief Client Experience Officer, Nonprofit HR
Workplace Application:
HR leaders in small departments will gain insights into overcoming unique challenges, transitioning from operational roles to strategic leadership and evolving into innovators, equipping them to orchestrate success as solo practitioners. 

The realm of HR is not exempt from the challenges faced by smaller organizations or single-person HR departments. 'Directing the Solo Symphony' unveils the difficulties unique to these setups and empowers HR leaders to overcome them. Solo HR professionals play a pivotal role in their organizations, often juggling multiple responsibilities. This session acknowledges their unique challenges and provides strategies for tackling them effectively.  Attendees will gain a deeper understanding of HR management, transforming from task-oriented roles to strategic decision-makers. They will discover how to transition from an operational role to a strategic leader, while also evolving from practical application to a true innovator, paving the way for increased organizational impact. This session provides a harmonious blend of insights, practical solutions, and inspirational stories to equip solo HR professionals for success.

Learning Objectives:

  • Identify and overcome the challenges faced by solo HR professionals.
  • Develop skills for transitioning from an operational role to a strategic leader within small HR departments.
  • Explore innovative practices and strategies for achieving greater organizational impact.
  • Gain inspiration and practical solutions for excelling in a one-person HR department.

 

HR is Life! Making Your Organization Better Through the Lessons of Ted Lasso
06/24/2024 12:30 PM - 01:30 PM Arie Crown Theater, Lakeside Center - Level 2 (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Michael S. Cohen, J.D., Partner, Duane Morris, LLP
Workplace Application:
Allow Ted Lasso and the gang to open your eyes to some of the challenging aspects of human resources and make your organization a destination! 

In recent memory, has there been any entertaining content providing better instruction to organizations and to human resources leaders than 'Ted Lasso'? The show's focus on the very human aspects of running an organization make clear how important our human capital is to our success.  This session will use the wonderfully people-centric 'Ted Lasso' as the vehicle through which important topical human resources issues will be addressed. Invite inspiration from this nontraditional source, allow Ted and his friends to guide your organization, and . . .  Believe!

Learning Objectives:

  • Examine current issues confronting human resources and develop practical solutions to address those problems.
  • Discover resources that can be utilized to enhance retention and recruitment for you organization.
  • Evaluate the Human Resources concerns confronting our organizations and establish practical and business-focused solutions.
HR Like a Boss
06/24/2024 12:30 PM - 01:30 PM N227, North Building - Level 2 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral)

Presenter:
John Bernatovicz, President, Willory
Workplace Application:
Attendees will learn how to transform work through the power of HR by helping their employees find meaning in their work while delivering bottom-line results for their organization. 

In this engaging presentation, John inspires the audience to embrace a CEO's viewpoint on HR by emphasizing two vital qualities: passion and ownership. Acquire valuable insights and strategies to transform your workplace through the power of human resources. Embrace the life-changing impact that amazingly awesome HR can have on your employees, organization, and community. Attendees will walk away with a personalized, strategic plan to do HR Like a Boss.

Learning Objectives:

  • Adopt a CEO Perspective: Gain the ability to view HR through the lens of a CEO, understanding the strategic importance of passion and ownership in driving organizational success.
  • Strategic Insights: Acquire valuable insights and strategies to leverage the power of human resources, transforming the workplace to enhance employee engagement and overall productivity.
  • Keys to Exceptional HR: Embrace the essential elements that contribute to amazingly awesome HR, focusing on making a lasting impact on employees, the organization, and the broader community.
  • Concrete Action Plan: Develop a tangible, actionable plan to implement HR Like a Boss principles, ensuring practical application and positive outcomes in the workplace.
Human Touch in a High-Tech World: Navigating the Future of Work with Empathy and Connection
06/24/2024 12:30 PM - 01:30 PM E350, Lakeside Center - Level 3 (MPCC)
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Jolene Church, CEO, DJC Consulting, Coaching & Training, LLC
Workplace Application:
Attendees will learn how to effectively integrate empathy and human connection into their organizational strategies and practices, ensuring a harmonious balance between technological efficiency and the well-being of employees and customers in the evolving hybrid work environment. 

This session delves into the crucial balance between embracing technological advancements and preserving the irreplaceable value of human connection in the workplace.  As we witness a paradigm shift towards AI integration and hybrid work models, this talk addresses the pressing need for businesses to re-evaluate and strengthen their approach to human interactions. While technology offers unprecedented efficiencies and capabilities, it also poses challenges to the traditional dynamics of workplace relationships and customer engagement. This session explores how businesses can leverage these technological advancements to enhance, rather than diminish, human connections.  Key highlights include:  Understanding the Current Landscape: A comprehensive look at the technological trends shaping the future of work and their impact on employee and customer relationships.  The Psychological and Business Case for Human Connection: Insights into why human interaction remains a cornerstone for emotional well-being and business success, even in a technologically advanced landscape.  Strategies for the Hybrid Work Environment: Practical approaches for fostering a connected, collaborative, and supportive culture in a hybrid workplace. Empowering Human Resources: Specific tools and methodologies for HR professionals to lead the charge in nurturing workplace relationships in the era of AI and automation.  Future-Proofing Businesses through Empathy and Connection: How businesses can stay ahead by integrating empathy and human-centric approaches into their strategies.  This session is not just a conversation but a call to action for HR professionals to be the architects of a workplace that values human connection as much as technological efficiency. Attendees will leave equipped with actionable insights and strategies to make human empathy a core component of their organizational culture in this high-tech era.

Learning Objectives:

  • Understand the Impact of AI and Automation on Work Dynamics: Gain insights into how technological advancements, especially AI and automation, are reshaping the traditional workplace and employee interactions.
  • Recognize the Importance of Human Connection in Business: Learn about the critical role of human interaction and empathy in maintaining employee morale, customer satisfaction, and overall business success in a high-tech environment.
  • Identify Strategies to Enhance Employee Engagement: Discover effective methods to foster a supportive, connected, and empathetic work culture, particularly in hybrid or remote work settings.
  • Develop Skills to Balance Tech Efficiency with Human Interaction: Acquire practical skills to utilize technology as a tool for enhancing human connection, rather than as a replacement, ensuring a balanced approach in business operations.
  • Apply Human-Centric Approaches in Leadership: Understand the principles of human-centric leadership and how to apply these in managing and motivating a diverse and technologically integrated workforce.
  • Create Customer Experiences that Value Personalization: Learn how to design and implement customer service strategies that prioritize personalization and human touch, even when using digital platforms.
Teaching Big Shots To Behave -- Before It's Too Late!
06/24/2024 12:30 PM - 01:30 PM S100A, South Building - Level 1 (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Stephen M. Paskoff, Esq., President and CEO, ELI, Inc.
Workplace Application:
This session will present an operational strategy for preventing and addressing outrageous high risk behaviors too often tolerated from leaders and 'high performers' to the detriment of the public, team members and the organization. 

Too often, senior executives,  leaders and high performers  operate under their own outrageous 'Big Shot' rules causing distrust and turnover,  brand crushing headlines and social media spread, compliance crises and performance  related disasters. Examples arise in every industrial sector including healthcare, education, finance, utilities, public, and private employment.  This  practical session will provide an HR strategy and tools  for preventing and addressing 'Big Shot' misconduct before it causes lasting public,  team and organizational damage.

Learning Objectives:

  • Consider several high-profile examples and recent cases where senior leaders or 'high performers' engaged in routinely outrageous behaviors which caused significant harm inside and outside their organizations explaining why and how it was tolerated;
  • Discuss strategies involving Board, C Suite and team members which will prevent or correct such problems benefitting talent acquisition, staff retention, performance, diversity, inclusion and results;
  • Discuss strategies for addressing the 'conceptual resistance' that allows blatantly improper behaviors to continue, causing others to avoid speaking up or, if in leadership roles, failing to address such behaviors.
Uncovering the Truth: Latest Trends on Employee Screening - Including AI's Impact
06/24/2024 12:30 PM - 01:30 PM N230, North Building - Level 2 (MPCC)
Competencies: Business (Behavioral), Organization (Technical)

Presenter:
Mario Pecoraro, CEO, Alliance Risk Group
Workplace Application:
Discover the cutting-edge world of employee screening and the transformative influence of AI, while unraveling the legal intricacies of FCRA and EEOC lawsuits in this engaging presentation on 'Uncovering the Truth: Latest Trends on Employee Screening - Including AI's Impact.' 

This presentation will delve into the latest trends in employee screening, with a particular focus on the effects AI can have on compliance measures. It will also explore the legal aspects of screening, specifically examining FCRA (Fair Credit Reporting Act) and EEOC (Equal Employment Opportunity Commission) trends and the latest lawsuits. Attendees will gain insights into the evolving landscape of employee background investigations, the challenges posed by emerging technologies, and the critical need for compliance with these crucial legal regulations.

Learning Objectives:

  • Understand the latest techniques and trends impacting employers globally when it comes to compliance and avoiding litigation.
  • Develop a comprehensive understanding of the interplay between AI-driven employee screening and FCRA (Fair Credit Reporting Act) and EEOC (Equal Employment Opportunity Commission) regulations, including their key provisions and implications for compliance.
  • Identify common compliance challenges and pitfalls related to AI and its impact on the screening industry, specifically within the context of FCRA and EEOC, and learn strategies to effectively navigate these legal requirements.
  • Explore some of the latest examples of lawsuits impacting employers, including EEOC's latest stance on employer violations, gaining practical insights into the consequences of non-compliance and how organizations can avoid legal issues.
  • Acquire actionable knowledge on creating and implementing robust compliance processes and policies that ensure the highest level of due diligence and minimize potential risk, including the use of AI in that process.  In addition, fostering a culture of transparency and fairness in the hiring process.
Wage and Hour Compliance: A DOL Update and Ways to Avoid Common FLSA Overtime Liability Landmines
06/24/2024 12:30 PM - 01:30 PM E353, Lakeside Center - Level 3 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral), Workplace (Technical)

Presenter:
Robert A. Boonin, Attorney/Member, Dykema Gossett
Workplace Application:
This program will focus on how the USDOL is changing its enforcement initiatives and rules governing overtime pay, as well as ways employers can minimize and hopefully avoid liability for FLSA violations. 

Repeated on Tuesday at 2:00pm

Who's exempt? Who's an employee versus an independent contractor? Are you are a joint employers? What are the penalties for errors? These and other issues have recently undergone major regulatory and policy reforms. This program will provide an overview of these developments and best practices for responding to them. In addition, the program will address some errors that, despite their best intentions, employers all too commonly make with respect to overtime compliance, determining who's exempt, what time is compensable, and nuances regarding calculating overtime pay. Knowing more on these topics and understanding what needs to be audited and modified will allow employers to better conform to the complex and ever-evolving rules regarding overtime, and thereby lessen -- if not avoid --  avoidable and substantial liability due to noncompliance.

Learning Objectives:

  • Understanding new and pending FLSA regulations and the latest on their legal status, as well as the DOL's current FLSA enforcement initiatives.
  • Appreciating mistakes commonly made by employers with respect to overtime compliance, and thereby getting a better a sense as to issues to watch out for while developing and administrating pay and payroll policies.
  • Learning steps employers can take to avoid, or at least minimize their exposure to, common overtime pay violations by knowing what to look for while auditing policies and practices and then modifying them to better conform to the law.
Your First Employees Abroad: Understanding Risks and Implementing Strategies to Navigate Complexities
06/24/2024 12:30 PM - 01:30 PM E352, Lakeside Center - Level 3 (MPCC)
Competencies: Business (Behavioral), Workplace (Technical)

Presenter:
William David Wright, Partner, Fisher & Phillips LLP
Workplace Application:
This program will cover the considerations that must be undertaken when starting operations abroad with a few employees. 

Many employers in the United States start international expansion slowly, often employing one, two or a few employees (or maybe using them as contractors). While there are many benefits to this type of expansion, the risks related to issues such as Permanent Establishment, tax presence, using independent contractors and/or third-party employers can outweigh those benefits, if not handled properly.

Learning Objectives:

  • Learn the key components to a successful start-up abroad.
  • Learn how to navigate the risks of international expansion in various countries.
  • Gain insight into making key strategic decisions about international expansion such as jurisdictional choices based on business needs, the relevant legal environment and local cultural challenges.
Be a Change Catalyst in Your Organization!! - Proven Ways to Drive Sustainable Change
06/24/2024 02:00 PM - 03:00 PM Arie Crown Theater, Lakeside Center - Level 2 (MPCC)
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Steve Browne, SHRM-SCP, Chief People Officer, LaRosa's, Inc.
Workplace Application:
This session will provide the skills and approach you need to drive change on an ongoing basis throughout your organization. 

Too often we allow change to happen to us. As HR leaders, we should drive change throughout every level of the organization to ensure you have a people-first culture made up of employees equipped to perform. This session will teach you how to become a change catalyst that makes sustainable improvements to help your company thrive and succeed !!

Learning Objectives:

  • Be a Change Catalyst and not a Change Victim - Turn the tables and be proactive in creating and driving change instead of being reactive in your HR role.
  • Communicate and be strategic about when and how organizational change occurs - The best way to be strategic is by framing and giving direction to the work being done throughout the company.
  • The benefit of regularly giving context to others - Context is often missing in communication and efforts at work. Giving context allows people to be informed and perform more consistently.
  • Become comfortable in driving change, taking risks, and being a trailblazer - We must be leaders in our HR role who intentionally step forward to take risks and remain current and relevant.
Civility and Belonging: The Healing of Our Workplaces
06/24/2024 02:00 PM - 03:00 PM S100BC, South Building - Level 1 (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Mary Cheddie, SHRM-SCP, Divisional Director, East , SHRM
Presenter:
Jim Link, SHRM-SCP, CHRO, SHRM
Presenter:
Doreen Mosher, Director, Strategic Accounts, Linkage
Presenter:
Achal Khanna , CEO, SHRM India
Presenter:
Zelda Grant, Board Administrator & Special Assistant, SHRM
Workplace Application:
Two-thirds of workers have experienced or witnessed incivility in their workplace within the past month. Learn how to recognize, address, and overcome incivility and lack of belonging in the workplace.  

The US Surgeon General has stated that lack of belonging is one of the nation’s biggest public health crisis’s and it has harmed individual and societal health. This significantly affects your organization and its bottom line. People do not feel valued, they are not engaged, and their people managers do not value them. The lack of belonging increases risk of premature death by 60%. DEATH! The healing for this crisis is in plain sight: civility and belonging will help us live healthier, longer, more fulfilled, and more productive lives.

As one of the top ten places to work, hear what SHRM is doing to create civility and belonging for our team. You will be able to gather many valuable insights to take back to your organization.

Learning Objectives:

  • Create a plan to ensure civility in the workplace.
  • Train people managers on creating belonging for their teams.
  • Make civility an organization wide priority.
  • Strengthen your workplace culture by providing opportunities, engaging team members, creating that sense of belonging for each and every person.
  • Make your organization a great place for all team members.

 

Forget the Review Form and Focus on Improving Performance
06/24/2024 02:00 PM - 03:00 PM E353, Lakeside Center - Level 3 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Joe Rotella, SHRM-SCP, SPHR, CPBA, Chief Value Officer, Delphia Consulting, LLC
Workplace Application:
Learn to establish an agile performance management process that adapts to dynamic business demands, encourages alignment between individual efforts and strategic objectives, emphasizes both team and individual goals, and fosters a performance-driven culture through motivation. 

Repeated on Tuesday at 3:30pm

Performance reviews often focus too much on the paperwork and the rigid annual cycle, causing frustration for managers and employees. To be effective, performance management should be streamlined, provide value to individuals and the organization, and be in sync with business needs. Join Joe Rotella, a renowned SHRM speaker, to discover better practices, like SMARTER goals and continuous coaching, that boost employee engagement, deliver results, and foster a high-performance culture.

Learning Objectives:

  • How to create an agile performance management process that can respond to quickly changing business needs.
  • How to help everyone connect the dots from their efforts to the organization's strategic goals.
  • How to focus on teams as well as individual goals.
  • How to focus on motivation to create a culture of performance.
HR 101 for Departments of One/Small Business
06/24/2024 02:00 PM - 03:00 PM N229, North Building - Level 2 (MPCC)
Competencies: Business (Behavioral), Organization (Technical)

Presenter:
Christie L. Engler, SHRM-CP, Vice Presidebt of HR, Diversified Systems Inc.
Workplace Application:
The primary application of this session is to give a framework for building a successful HR foundation for any organization, but especially for those practitioners who are new to HR and wear multiple hats in their daily duties. 

Are you new to HR? Have the HR duties of your organization fallen into your lap? Not sure where to start? This session is for you! For those who are new to Human Resources, those who have unexpectedly found themselves working in HR, those who are departments of one or support a small business - we are going to take a deep dive into the where and how to get started with HR and to build a framework for success.

Learning Objectives:

  • Identify challenges and solutions unique to HR in small business.
  • Gain a detailed framework of how to create a solid HR foundation.
  • Obtain resources for building on the foundation and creating a people-first culture.
Implementing a Succession Planning Process Tailored for Your Organization
06/24/2024 02:00 PM - 03:00 PM E352, Lakeside Center - Level 3 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Jasmine Aquino , SHRM-SCP, CPTD, PMP, CCMP, MA, Senior Organizational Development Consultant, Arkansas Children's
Workplace Application:
Attendees will learn useful techniques to implement an effective succession planning process that promotes engagement, supports advancement, and addresses future needs to prepare employees for internal mobility when the time arises. 

Losing quality employees can result in lost institutional knowledge and necessary skills required to meet current and upcoming organizational challenges. Effective succession planning can address these concerns by encouraging retention and preparing employees for internal mobility opportunities. Discover how to implement a process that promotes engagement, supports advancement, and addresses future needs. This session will share useful techniques, practical takeaways, and support templates to ready your employees for internal advancement when the time arises.

Learning Objectives:

  • Analyze succession planning efforts of high-performing organizations, including best practices and improvement opportunities.
  • Implement a tailored succession planning process to promote engagement, address future needs, and support internal mobility.
  • Adapt processes, techniques, and materials according to individual organizational future needs and available resources.
Jumpstart Your Promotion: Six Critical Skills to Catapult Your Career into a Leadership Role
06/24/2024 02:00 PM - 03:00 PM E450, Lakeside Center - Level 4 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral)

Presenter:
Valerie M. Grubb, Principal, Val Grubb & Associates, Ltd.
Workplace Application:
No matter where you're currently sitting in the organization, you can actively work on building your leadership skills-and advancing your career-right now. [b]If you're ready to start thinking and acting like a leader, this session is for you! 

Without question, leadership skills are critical for senior roles that have oversight over people and departments. However, savvy employees that are seeking a leg-up on career advancement start exhibiting their leadership chops from whatever seat they currently occupy.   This session will take the mystery out of what it takes to lead from the chair you're in right now by exploring the six critical traits of great leaders and how to implement them in your day-to-day.

Learning Objectives:

  • What it means to lead from the chair you're in right now.
  • Why it's critical to learn to lead when you don't have direct reports (and how that will help set you up for success when you do have employees reporting to you!).
  • How to lead company-wide initiatives without making enemies of your co-workers.
  • How to leverage your company's resources and opportunities to gain the leadership knowledge you need to grow your career.
  • Driving your own leadership development when your organization doesn't have a clear path or support for growth.
Leadership Mastery: Harnessing Coaching Skills for Success
06/24/2024 02:00 PM - 03:00 PM N228, North Building - Level 2 (MPCC)
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Robert Garcia, MBA, ACC, CAE, Vice President & Chief Staff Officer , ICF Coaching in Organizations
Workplace Application:
By applying these strategies and techniques in the workplace, leaders can effectively leverage coaching skills to inspire, motivate, and guide their teams towards success and sustainable results. 

In today's rapidly evolving business landscape, effective leadership goes beyond traditional management techniques. Leaders who excel possess a unique set of coaching skills, empowering their teams to achieve greatness. This session delves into the International Coach Federation (ICF) coaching core competences, equipping leaders with the tools to inspire, motivate, and guide their teams to unparalleled success. Through interactive discussions and real-world case studies, participants will learn how to foster a culture of growth, accountability, and innovation. From active listening to powerful questioning techniques, this program empowers leaders to unleash the full potential of their teams, driving sustainable results and fostering long-term success. Join us on this transformative journey towards Leadership Mastery and unlock the true power of coaching in the workplace.

Learning Objectives:

  • Understand the key principles of coaching and its significance in leadership.
  • Explore strategies for fostering a culture of growth, accountability, and innovation within the organization.
  • Gain insights into leveraging coaching skills to enhance team performance and productivity.
  • Create action plans to implement coaching techniques effectively in day-to-day leadership practices.
Resiliency: The Power to Overcome and Adapt
06/24/2024 02:00 PM - 02:20 PM Spotlight Stage 1, North Building - Level 3, Hall B (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Kim Dinwiddie, Vice President of Coaching and Consulting Services, Purple Ink, LLC
Presenter:
JoDee Curtis, SHRM-SCP, HR Consultant, Purple Ink LLC
Workplace Application:
Attendees will gain actionable tools for immediate use in fostering adaptability, bouncing back from setbacks, and cultivating resilience in the workplace. 

This thought-provoking session will share practical insights on the remarkable power of resiliency. We will explore the true essence of resilience and discover strategies for building and harnessing resilience and how it can transform your personal and professional life. Prepare to be motivated and equipped with the knowledge you need to bounce back stronger and achieve your goals through your journey of continuous growth and learning.

Learning Objectives:

  • Develop a deep understanding of the true meaning of resilience.
  • Feel inspired and motivated to embrace failure as a stepping stone to success.
  • Acquire practical strategies for moving forward with resilience and optimism.
  • Recognize the value of authentic leadership and transparency.
  • Gain actionable tools to build and harness resilience in daily life.
Structured Organization Change: Experiments, Learnings and Successes – An Insightful Case Study
06/24/2024 02:00 PM - 03:00 PM S104, South Building - Level 1 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral)

Presenter:
Rajeev Mishra, Doctor of Philosophy, Senior VP, Chief HR Officer, and Business Head Refining Services & Nitro Technologies, Hindustan Platinum Pvt Ltd
Workplace Application:
Multiplying business gains through well-defined organizational change interventions by increasing organizational focus, functional efficiency, and people ownership. 

The Case: The topic is related to a 62-year-old conservative, family owned, promoter driven, inward looking organization in the precious metals industry. The business had been coming, the company had been standing, but nobody looked at its growth potential. There was a huge trust deficit between the management and employees. There was the highest level of confidentiality which was hampering the work to an unimagined extent. The systems, processes and policies were very archaic. It was a big challenge to attract talent in spite of good financial stability and position in the market. The brand was lost in oblivion.

 Need for Change: The business environment is always dynamic, constantly evolving and endlessly demanding. It keeps on posing challenges even to the organizations which have existed in the market for years.

Learning Objectives:

  • Conceptualizing, designing, and executing a structured organization change process for converting an inward-looking organization into a truly professional global company.
  • Identifying the main constituents of organization change and factors which inevitably impact it and managing them to the advantage of the company.
  • Understanding expected tangible and intangible impediments which are confronted while executing change management interventions.
  • Enhancing involvement of internal stake holders at all the levels in the change process by winning their trust, acceptability, and commitment.
  • Rebuilding the organizational culture, transforming the working environment, and broadening people perspective to internalize the effected change.
The Hidden Stakeholders of Health Benefits: How Engaging Household Members and Doctors Can Help Set Your Health Benefits Apart
06/24/2024 02:00 PM - 03:00 PM S404, South Building - Level 4 (MPCC)
Competencies: Business (Behavioral)

Presenter:
Sarah Haflett, VP Health Care Thought Leadership and Research, Fidelity Health℠

Health benefits are one of the most expensive pieces of the employee benefits package—yet many employers aren’t getting the most from their investment, in part due to lack of participant education and engagement. Based on new research by Fidelity Health℠ Thought Leadership that combines sentiment from benefit leaders, employees and spouses, and the doctors caring for them, this session will discuss how learning from “hidden stakeholders” can help employers move the needle on employee health.

 Learning Objectives:

  • Better understand the importance of getting employees and their spouses in sync about health benefits available to them.
  • Discover the communication, engagement, and incentive strategies that hold the most promise for reaching spouses.
  • Learn practical strategies employers can consider that will help clinicians more effectively treat their patients.
  • Understand what clinicians see as opportunities for employers to improve health benefits equity and employee mental health.

 Additional info: Supporting insights for the session- https://www.fidelityworkplace.com/s/page-resource?cId=engaging_the_household_in_benefits; https://www.fidelityworkplace.com/s/health-benefits

 

The Nonprofit Navigator: Shaping the Future of Work in the Social Impact Sector
06/24/2024 02:00 PM - 03:00 PM S504, South Building - Level 5 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral), Workplace (Technical)

Presenter:
Lisa Brown Alexander, President & CEO, Nonprofit HR
Workplace Application:
Attendees will delve into the distinctive challenges and opportunities within the nonprofit sector, gaining actionable insights into how nonprofits can align with ESG goals, ensuring a socially responsible and sustainable future of work that champions equality of opportunities and positive societal impact. 

The conversation about the future of work often focuses on the business world, highlighting innovation and change. However, this overlooks the vital nonprofit sector, where the dialogue and solutions for it are just as crucial. 'The Nonprofit Navigator' is a dynamic session designed to fill this gap. It's a deep dive for nonprofit leaders and HR professionals into how their work is evolving in the social impact space and links the ideas of futurism in the for-profit sector to the mission-driven world of nonprofits, addressing how to navigate the changing landscape while staying true to core values. Participants will explore the distinctive challenges and possibilities of nonprofits, understanding how they can contribute to a fair and sustainable future. This session also serves as a conduit to the business sector's focus on Environmental, Social, and Governance (ESG) principles, offering strategies to integrate these into nonprofit goals without losing sight of their social imperatives. Attendees will leave with a clear vision of their unique role in molding a future that's innovative, socially conscious, and socially sustainable.

Learning Objectives:

  • Explore the unique challenges and opportunities of the nonprofit sector in the context of the future of work.
  • Understand the role of nonprofits in ensuring equality of opportunities and aligning with ESG goals.
  • Gain insights into strategies for creating socially responsible work environments in the nonprofit sector.
  • Empower nonprofit leaders with knowledge to drive positive change and innovation within their organizations.
Transforming Human Resources: The Future of HR in the Age of AI
06/24/2024 02:00 PM - 03:00 PM E350, Lakeside Center - Level 3 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral)

Presenter:
George Rivera, Senior Vice President, Commercial and Enterprise Sales, SHRM

In "Transforming Human Resources: The Future of HR in the Age of AI," we dive into how Artificial Intelligence is revolutionizing HR practices, impacting everything from recruitment to retention, and shaping a data-driven future for workforce management. This session offers a deep dive into AI's role in enhancing decision-making, personalizing employee development, and forecasting workforce trends, while addressing ethical concerns and implementation challenges. Attendees will explore the latest AI innovations, understand their transformative potential, and leave with actionable insights to harness AI for HR innovation, operational efficiency, and a more agile, inclusive workplace.

Learning Objectives:

  • Identify the key ways in which Artificial Intelligence is transforming traditional HR functions, everything from Hire to Retire.
  • Identify the role HR will likely need to play as the world moves to continuously digitize.
You're the CEO of Your Career: What's your Vision
06/24/2024 02:00 PM - 03:00 PM Grant Park, Level 1 (Hyatt Regency)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Nanci Appleman-Vassil, Founder & CEO, APLS Group
Workplace Application:
Uncover your unique 'secret sauce' to career progression, and master the strategies to author your own success story at our transformative workshop designed to turn your workplace blindspots into visionary career roadmaps. 

Whether you interviewed for the job or not - you are the CEO of your career progression. In this session, you will identify how your unique blend of career experiences, life lessons, styles of interaction, and workplace strengths can be used to get you from the level you're at to the level you want to be. During this workshop, you will learn to write your own story and build a roadmap to your next career destination.

Learning Objectives:

  • Learn the four critical ingredients for developing their career roadmap.
  • Gain a strong understanding of the foundational steps to unleash their professional passion and purpose.
  • Discover 18 actionable items to drive their career success.
  • Receive two 'take-home' career management strategies to implement plans for their career vision.

 

Ace Your SHRM Certification Exam
06/24/2024 02:30 PM - 02:50 PM Spotlight Stage 2, North Building - Level 3, Hall B (MPCC)
Competencies: Business (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Charles Glover, Manager of Exam Development and Accreditation, SHRM
Workplace Application:
Attendees will learn data-driven insights into SHRM certification exam preparation strategies that yield success on test day, including insights into how the SHRM exams are built to ensure full readiness for all future SHRM-CP and SHRM-SCP examinees. 

SHRM-certified HR professionals stand out in the workplace for all the right reasons. Overcoming the hurdle of successfully becoming SHRM-CP or SHRM-SCP certified may seem like a daunting task, but fear not! The SHRM certification team is prepared to fully demystify common misconceptions, identify what to expect on test day, and provide tools to help you navigate the exam questions!    SHRM Certification provides HR Professionals with the opportunity to exhibit their proficiency, skills, and knowledge needed to ensure success in today's demanding business environment. With the ever-changing job market becoming stronger, the competition for talent is fierce as new skills and knowledge are required to meet the demands of tomorrow. In fact, over 70% of business executives agree that it will be important for HR professionals to be SHRM-certified in the near future. Furthermore, studies show that 76% of SHRM-certified HR professionals reported a salary increase in the prior year, and over 90% of SHRM-certified individuals report that they feel valued and respected by their organization, have the expanded skill set to perform more meaningful work and feel confident in their abilities and decision-making skills.   In this presentation, you will learn how SHRM-developed preparation resources will aid you on your journey to becoming SHRM certified, including the different processes for testing in-person at a Prometric test center versus remote proctoring, overcoming test anxiety, and mapping out a study plan that meets your financial needs and works with your schedule.    Join us for this Spotlight Stage session to learn the best way you can Ace your SHRM certification exam!

Learning Objectives:

  • Take a deep dive into the SHRM-developed resources to help applicants prepare for the SHRM-CP and SHRM-SCP exams.
  • Receive an overview of how the exams are constructed, including details on knowledge and scenario-based situational judgment items (SJIs).
  • Identify the resources available to help applicants prepare for the exam.
Five Ways How HR Careers are Changing - and How to Manage Yours
06/24/2024 03:00 PM - 03:30 PM HR Strategy & Innovation Theater, South Building - Level 3, Hall A (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical), People (Technical)

Presenter:
Dieter Veldsman, Chief HR Scientist , The Academy to Innovate HR

Workplace Application: Practically, the insights gained during this presentation can be applied by HR leaders to build sustainable HR teams that grow and develop in line with environmental and business requirements, as well as giving insight into the HR skills agenda for the future. For individuals, the perspectives shared can be incorporated into their own development planning for the future, setting the course for a successful HR career.

Description: How do HR careers develop, and which paths are HR professionals likely to explore to advance their ambitions? This talk dives into the current reality of HR careers, drawing from a global study of more than 3 million HR profiles, surveys with 350 HR professionals, and in-depth career stories of 10 senior HR leaders, to explore the following questions:

 

  • How and why do people choose a career in HR?
  • How are HR careers changing, and what are the five patterns that we see?
  • How can you manage your own HR career?
  • What skills underpin a future-proof HR career in the age of GenAI?

 

The presentation shares practical insights that can be applied by HR individuals to navigate their own careers, as well as guidance for HR leaders responsible for building sustainable HR skills and teams within their organization.

 

Learning Objectives: 

  • Deeper insights in terms of the motivations behind HR career decisions
  • How to navigate their own careers and make informed decisions about their next steps
  • A better understanding of possible career paths and options
  • The opportunity to measure their own readiness in terms of the skills required to manage a successful career within HR
     
Becoming a Strategic Leader, Thinker & Value-Adder: The Role HR Must Play in Organizational Strategy
06/24/2024 03:30 PM - 04:30 PM Arie Crown Theater, Lakeside Center - Level 2 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Richard Fagerlin, President, Peak Solutions, Inc.
Workplace Application:
Understand what it takes to be a strategic leader in your organization and start adding value immediately. 

REPEATED ON TUESDAY at 11:00am

During this session, participants will receive tools, resources and practical examples of how to be a strategic leader. Strategy isn't something that is relegated to the board and the C-suite. Every leader must be strategic and not just within their department. The focus of this session is less about leading strategy for the HR department and more about how HR can drive strategic thinking and add value throughout the organization. The idea is that functional leaders don't need you to wear your HR hat when you are serving them-they need you to wear your operations, sales, marketing and executive hats. They NEED you to be STRATEGIC. Only when HR leaders begin to think strategically, act strategically and execute strategically will they really bring the most value possible to their organizations.

Learning Objectives:

  • Determine what your real value is to your organization.
  • Find out what you might be doing that makes it difficult to do business with you and what you can do to fix that.
  • Be prepared to lead strategic planning and thinking sessions for the departments or groups that you serve.
  • Evaluate the readiness of your constituents to make real and lasting changes.
  • Apply an organizational health model to your efforts to determine areas of ailing and good health.
Critical Thinking for Human Resources - Future Skills for HR in an AI World
06/24/2024 03:30 PM - 03:50 PM Spotlight Stage 1, North Building - Level 3, Hall B (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral)

Presenter:
Karl James Ahlrichs, SHRM-SCP, CSP, Senior Consultant, Gregory and Appel
Workplace Application:
HR is at the fulcrum of implementing AI in a sustainable organization, and this session offers actionable tactics for HR professionals to be the human decision factor in a more automated world. 

With AI on the horizon, no skill is more important in business today than the ability to understand, analyze, and act on information effectively and responsibly. HR professionals who are also savvy, sharp critical thinkers can cut through ambiguity and information overload to quickly zero in on what is really important. This session covers cognitive techniques and critical thinking tools to enhance decision-making under pressure and strengthen your impact. Years of leadership experience do not automatically provide critical thinking skills! Since even highly experienced business leaders sometimes make bad decisions that damage themselves and their organizations, something more than experience must be necessary. We'll use real-life examples to examine why incompetence, bad character, or low intelligence generally aren't to blame when leaders and organizations blunder. We'll learn how HR professionals can become better critical thinkers and add decision-making assets to their toolkit.

Learning Objectives:

  • How AI depends on the human review, auditing and correction found in critical thinking.
  • Critical Thinking theory and practice, with case studies focused on HR Decision Making methods that work in group environments.
  • Group Dynamics that apply to HR issues.
  • Coaching and Mentoring methods to teach others.
Dynamic Foresight Skills and the Future of HR
06/24/2024 03:30 PM - 04:30 PM S106, South Building - Level 1 (MPCC)
Competencies: Leadership (Behavioral), People (Technical)

Presenter:
John Austin, Ph.D., Dean, College of Business, University of New England
Workplace Application:
Dr. Austin will lead the participants through a dynamic foresight process that captures all the benefits of current strategic foresight techniques but in addition leaves participants with output that can be quickly modified to shift as the world shifts 

Repeated on Tuesday at 3:30pm

What if everyone in your organization could anticipate shifts in trends and embrace uncertainty? Strategic foresight can create that capability. In this session, participants will learn a technique for creating dynamic future scenarios that seamlessly connect strategic thinking training with real strategic planning processes and do so in a way that adapts as the world shifts around their organization. As a bonus, participants leave with a richer understanding of the future of human resource management.

Learning Objectives:

  • Identify the core uncertainties facing your industry and have a process for mapping how those uncertainties interact.
  • Stress test short-term initiatives against a range of 'what if' scenarios and identify blindspots in short-term strategies.
  • Lead conversations with leaders in your organization about the importance of developing strategic foresight skills.
From HR to CEO: How to Leverage Your Power Skills to Climb the Corporate Ladder!
06/24/2024 03:30 PM - 04:30 PM S100A, South Building - Level 1 (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Laural Logan-Fain, Ph.D., AVP, People Business Partnership, Spurs Sports & Entertainment
Presenter:
John Ferguson, SHRM-CP, Chief Human Resources Officer, NASCAR
Workplace Application:
This session will highlight the essential skills and strategies needed to guide attendees as they navigate the next steps of their career and the Racetrack of life. 

Join John Ferguson, the Chief HR Officer at NASCAR, and Laural Logan-Fain, PhD, the Associate Vice President of People Business Partnership at Spurs Sports & Entertainment, in this dynamic session as they discuss Power Skills and Drills crucial for the growth of a dynamic HR leader.    This session will highlight the essential skills and strategies needed to guide attendees as they navigate the next steps of their career and the Racetrack of life.

Learning Objectives:

  • Clarify your goal: CEO or Strategic Advisor?
  • Connect with others through the art of storytelling.
  • Define, develop, and demonstrate your Power Skills.
  • Lead change and drive business outcomes.
From Traditional to Transformational: Disrupting HR to Thrive in the New Era of Work
06/24/2024 03:30 PM - 04:30 PM S105, South Building - Level 1 (MPCC)
Track: Strategic HR
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Jennifer McClure, Job Title – CEO & Chief Excitement Officer, Unbridled Talent LLC & DisruptHR LLC
Workplace Application:
Learn how to harness the power of disruption to strategically transform HR practices and position your organization for sustained success in an ever-changing world. 

The future of work has been disrupted, not just by long-standing trends, but by the unforeseen seismic shift of 2020. HR leaders were thrust into a global experiment, requiring a complete reimagining of people, technology, culture, and leadership. Now, it's time to move beyond reactive change and embrace disruption as a catalyst for positive impact and competive advantage.   This session will equip you to harness the power of disruption, strategically disrupt traditional HR practices, and position your organization for sustained success in an ever-changing world.

Learning Objectives:

  • Develop and implement strategic approaches for disrupting traditional HR practices, including leveraging data analytics, adopting agile methodologies, and fostering a culture of innovation within HR.
  • Design and implement strategies for fostering a culture of disruption within your organization, including encouraging experimentation, promoting risk-taking, and empowering employees to lead change.
  • Align HR's strategic approach to disruption with the organization's overall business objectives, ensuring that HR effectively contributes to competitive advantage and sustained success.
  • Develop leadership skills that enable you to lead through uncertainty and change, fostering a culture of resilience and innovation within your HR team and the organization as a whole.
How to Positively Influence Organizational Change When It’s “Dumped on Your Lap”!
06/24/2024 03:30 PM - 04:30 PM S103, South Building - Level 1(MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Barbara Anne Trautlein , Principal, Change Catalysts, LLC
Workplace Application:
Gain real-world tactics to influence business leaders to roll-out change in a way that reduces resistance and frustration and increases success. 

So often business leaders 'throw change over the wall' to HR, and you're expected to 'execute the change' by 'communicating' or 'training.'  But you didn't even have a voice in the change, suspect employees will resist, and know there's a better way to roll it out.  With the failure rate of major organizational changes at 70%, often due to 'people issues,' leaders desperately need HR's unique perspective.  Join us for actionable take-aways to influence change!

Learning Objectives:

  • Understand the role that HR professionals are typically asked to play during change initiatives - and also the role they could and should play - and how to close that gap to break the 'change failure cycle.'
  • Learn about the most common sources of resistance to change, and how HR professionals can help reduce resistance to changes their organizations need to make to survive and thrive in this time of massive disruption across industries and around the world.
  • Appreciate the needs and concerns of business leaders during change initiatives, and how to adapt one's approach and communications to 'speak in their language' in order to build relationships as a trusted advisor and influence for impact.
  • Build skill in engaging for change up, down, and across the organization to partner in rolling-out successful and sustainable change, which will contribute bottom-line value to your organization by helping to increase the probability of implementing change smoothly and successfully, improving ROI and engagement in the process.
  • Develop greater confidence and competence, and reduce stress and frustration, during change initiatives - for oneself and one's colleagues - by becoming more agile and change-ready as an HR professional, and by learning how to foster greater agility and change-readiness in the key stakeholders we serve.
HR in Flux: Navigating Social Trends Impacting Recruitment and Retention
06/24/2024 03:30 PM - 04:30 PM N228, North Building - Level 2 (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Organization (Technical), People (Technical)

Presenter:
Sherri Reese, Ph.D., Director of Talent, Michigan State University
Presenter:
Eric Canny, Associate Teaching Professor, University of Southern California
Workplace Application:
Attendees will depart equipped with an extensive comprehension of how each trend significantly influences HR practices and tangible strategies to adjust their recruitment and retention methodologies accordingly. 

Repeated on Tuesday at 3:30pm

The presentation offers an in-depth exploration of how contemporary social trends, many of which started before COVID-19, significantly reshape HR practices, particularly in the realms of recruitment and retention strategies. Exploring transformative shifts catalyzed by the intersection of social trends aligned with the rise and redefinition of the gig economy, technological advancements, social media impact, work-life balance, environmental and social responsibility, data-driven decision-making, and federal funding the indispensable need to create holistic employee experiences.

Learning Objectives:

  • Gain a profound understanding of various contemporary social trends and their direct influence on HR strategies, particularly in recruitment and retention.
  • Explore trends such as remote work, DEI initiatives, generational diversity, mental health emphasis, and technological advancements, grasping how each factor shapes HR functions.
  • Learn actionable strategies to attract and retain talent in dynamic work environments influenced by trends like remote work and the gig economy.
  • Acquire insights into tailoring recruitment approaches for remote talent and leveraging flexible work arrangements to bolster retention rates.
  • Delve into the significance of DEI initiatives beyond just attracting diverse talent.
  • Understand how these initiatives foster inclusive cultures essential for improving retention rates and promoting a positive work environment.
Once Upon HR - Telling HR's Story with Impact: A Modern Twist on Empowering HR with Data and Analytics for Strategic Decision-Making
06/24/2024 03:30 PM - 04:30 PM S404, South Building - Level 4 (MPCC)
Competencies: Business Acumen, Organization (Technical), People (Technical), Workplace (Technical), Communication, HR Expertise, HR Technical Expertise, Leadership & Navigation

Presenter:
Diane Youden, Partner, Principal, PwC

Join PwC's Diane Youden for a session aimed at empowering HR professionals with data and analytics for strategic decision-making. In this modern twist on HR, attendees will explore the challenges HR leaders face when not receiving due recognition from the C-Suite, despite driving cost reduction and efficiency improvements. The session will assess the current level of data-driven decision-making in HR compared to other departments and provide strategies to drive impactful conversations and inspire change.

Attendees will walk away with:

- Strategies to overcome historical reliances on emotions and instincts and embrace data and analytics for informed decision-making

- Using data and analytics as the main driver for impactful workforce decisions - consolidating disparate data sources into structured, coherent, and relatable data

- The importance of utilizing HCM data to inform decisions across HR, technology, finance, people analytics, and DEI

Running on Fumes: DEI Fatigue and A Supreme Court Decision
06/24/2024 03:30 PM - 04:30 PM E351, Lakeside Center - Level 3 (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Dethra U. Giles, CEO, ExecuPrep
Workplace Application:
The workplace implications include the need for organizations to reevaluate and adapt their diversity, equity, and inclusion strategies in response to both the challenges of DEI fatigue and the considerations stemming from the recent Supreme Court decision. 

In the 'Running on Fumes: DEI Fatigue and A Supreme Court Decision' session, participants explore the challenges of diversity, equity, and inclusion (DEI) efforts, addressing the exhaustion that can accompany these initiatives. The session also delved into the implications of a recent Supreme Court decision on DEI practices. Attendees will gain insights into navigating DEI fatigue and adapting strategies in light of the decision, fostering a more comprehensive understanding of the evolving landscape for DEIB initiatives.

Learning Objectives:

  • Understand the manifestations and impact of DEI fatigue in the workplace, recognize signs, and implement strategies to mitigate its effects on individuals and organizational culture.
  • Analyze the Supreme Court decision's implications for workplace DEI initiatives, while maintaining a commitment to fostering a diverse and inclusive environment.
  • Develop adaptive strategies to address evolving challenges in the DEI landscape.
  • Cultivate a workplace culture that prioritizes ongoing learning and dialogue about DEI, fostering an environment where employees are equipped to navigate complexities, contribute to inclusivity, and drive positive change within the organization.
Strategic HR Leadership: Bucknell University's Blueprint for Business Adaptation
06/24/2024 03:30 PM - 04:30 PM E350, Lakeside Center - Level 3 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral)

Presenter:
Nicole Whitehead, SHRM-SCP, SPHR, CDE, Vice President Talent, Culture & Human Resources, Bucknell University

Join us for an illuminating session as we uncover how Bucknell University has demonstrated unparalleled HR strategic planning prowess in the midst of business adaptation. Explore the strategic initiatives, innovative practices, and transformative approaches that have enabled Bucknell to navigate evolving landscapes with agility and resilience. From talent acquisition and development to organizational culture and change management, discover how Bucknell's HR leadership has played a pivotal role in driving the university's success amidst dynamic challenges.

Learning Objectives:

  • Mastering HR Strategic Planning in Dynamic Environments: Provide insights into the strategic planning process, including how to anticipate future challenges, adapt HR practices accordingly, and ensure organizational agility and resilience. Explore the tools and frameworks that can aid in effective HR strategic planning in any dynamic environment.
  • Fostering a Resilient Organizational Culture: Delve into the practices and initiatives that have built a strong, adaptable culture, including change management strategies, employee engagement, and inclusivity efforts. Learn how to create and nurture a culture that can withstand and thrive through challenges.
The Overlap of the National Labor Relations Act, Title VII, and other Employment Laws: What Every HR Professional Should Know
06/24/2024 03:30 PM - 04:30 PM Jackson Park, Level 1 (Hyatt Regency)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Raeann Burgo, J.D., Of Counsel, Fisher Phillips LLP
Presenter:
Alba Aviles, J.D., Partner, Fisher Phillips LLP
Workplace Application:
Attendees will learn how to keep the NLRB from meddling in Title VII matters, the key points of overlap and tension between the NLRA, Title VII, and other Employment Laws, and best practices for handling workplace issues that implicate the NLRA and Title VII. Attendees will also walk away with key tips and a plan for responding to an unfair labor practice charge before the NLRB. 

The NLRB has broadened the scope of the NLRA's protection of conduct that may otherwise violate Title VII and similar state statutes and has also entered memorandums of understanding with various agencies, increasing inter-agency scrutiny. Unfair labor practice charges may accompany charges and/or complaints to other federal and state agencies. Whether you are managing a union or non-union workforce, you will identify hot spots between the NLRA and different Employment Laws

Learning Objectives:

  • Identifying common issues under the NLRA, Title VII and other employment laws and the overlap between them.
  • Best practices to employ for managing workplace issues that implicate the NLRA, Title VII and other employment laws.
  • Gain an understanding of an unfair labor practice charge, including the criteria for who can file and effective strategies for responding to the NLRB when such a charge is filed.
The Role of the HR Business/People Partner in the Talent Acquisition Strategy
06/24/2024 03:30 PM - 04:30 PM Grant Park, Level 1 (Hyatt Regency)
Competencies: Business (Behavioral), Organization (Technical), People (Technical)

Presenter:
Tara Noonan Amaral, Principal Consultant, Riviera Advisors
Workplace Application:
Audience members, Talent Acquisition and HR Business Partners/Generalists-- will learn strategies to ensure the workforce plan of the business and talent needs of the organization have alignment and an action plan. 

HR  teams - HR Business Partners, HR Generalists, Talent Acquisition, Compensation are a collective team to ensure the talent needs of the organization are aligned to meet the business strategy and have qualified skilled individuals in the right place, at the right time.  HR and Recruiting pros can help create an environment of an attractive collaborative workplace with a shared understanding of the workforce composition, workplace location, and workplace policies to recruit and retain top talent.

Learning Objectives:

  • Discover how to use simple repeatable processes and conversation about actionable workforce talent strategies.
  • Learn how to leverage the power of your Employer Value Proposition to ensure your culture is modern and meets the needs of current and future talent.
  • Creating shared talent and recruiting strategies for external and internal talent opportunities.
  • Position of the value of HRBP and TA collaboration in the financial and headcount planning process to create common alignment and understanding.

 

Communities of Practice (CoP) and HR - Building Sustainable Development Strategies for the Changing Workplace
06/24/2024 03:45 PM - 04:15 PM HR Strategy & Innovation Theater, South Building - Level 3, Hall A (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral), Organization (Technical), People (Technical)

Presenter:
Jeremy Schweitzer, Senior Product Manager, Open LMS

Communities of Practice (CoP) can be an effective way to improve the productivity and efficiency of large groups of employees with a proportionally small input from formal learning, training, or HR staff.


What is a CoP? It's when groups of active practitioners in a specific field or area of focus come together to share ideas, experiences and best practices. When done well it creates a sense of shared support and ownership that can store shared knowledge and create new knowledge.


CoPs can be a great strategy to help teams adapt to rapid changes in processes and procedures, such as how to integrate AI effectively into existing work.

 

Learning Objectives:

  • Some ideas of how to create a new CoP
  • How to integrate it with other strategies, such as skills-based learning
  • Ideas for how to deal with compliance and reporting requirements without resorting to top down management of the group

06/25/2024

Lead with Impact: Drive Career and Business Success Through Personal Branding and Influential Leadership
06/25/2024 07:30 AM - 08:30 AM N227, North Building - Level 2 (MPCC)
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Jennifer McClure, Job Title – CEO & Chief Excitement Officer, Unbridled Talent LLC & DisruptHR LLC
Workplace Application:
Master the art of personal branding and influential leadership to amplify your impact, accelerate your career, and create boundless opportunities. 

In today's dynamic work environments, leadership goes beyond titles. Professionals need influential leadership and personal branding to make a lasting impact.   In this session, we'll explore the synergy of influence and personal branding, craft a Personal Brand Statement to fuel career success and build credibility, influence and relationships to get results.  Your personal brand isn't just a catchphrase; it's the value you offer. Discover your unique qualities, manage your brand, and accelerate your career.

Learning Objectives:

  • Understand how to leverage your personal brand as an asset, ensuring alignment with your career goals, as well as your organization's goals to drive meaningful change.
  • Discover what motivates humans, how communication works, and how to craft an effective vision that will allow you to lead people to success - regardless of your title or position.
  • Develop strategies to manage organizational change using influence, balancing the needs of stakeholders, while actively promoting and communicating your personal brand for increased impact.
The Secrets to Engage the Quiet Quitters - How to Identify AND ENGAGE those Employee Who are Attempting to 'Sink Your Boat'
06/25/2024 07:30 AM - 08:30 AM S102, South Building - Level 1 (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical), People (Technical)

Presenter:
Bob Kelleher, CEO, The Employee Engagement Group
Workplace Application:
Learn how to unlock the secrets of those who have quietly quit, or whose who are attempting to sink the organizational boat.  Learn specific steps to improve overall workplace engagement. 

Although Quiet Quitting is all the rage, speaker/author Bob Kelleher first introduced the concept in his You Tube Video, Who's Sinking Your Boat (1.2 million views). In this dynamic and multimedia presentation, Bob shares studies that show that an individual's level of engagement or disengagement can be directly linked to a variety of factors: One's own engagement; who you select to manage people; the disconnect between an individual's and the firm's values; the dynamics that take place in people's lives OUTSIDE of work; and the failure of firms to hold the actively disengaged accountable.  Bob will walk through key steps to reverse disengagement, while energizing and engaging your 'quiet quitters'.

Learning Objectives:

  • How to identify your disengaged employees or those who are quietly quitting the organization.
  • Learn the secrets to why employees become disengaged.
  • Learn the key engagement drivers of the various workforce generations.
  • Learn why staff selection might be the reason you have disengaged employees.
  • Understand the important role accountability plays in one's engagement and self motivation.
  • Leave with practical videos, case studies, and metrics to share with your own leaders.
Influencing Others: 8 Steps to Get Results When You Don’t Have Direct Authority
06/25/2024 08:00 AM - 08:20 AM Spotlight Stage 1, North Building - Level 3, Hall B (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral)

Presenter:
Valerie M. Grubb, Principal, Val Grubb & Associates, Ltd.
Workplace Application:
Being able to influence people (even those who work for you!) is essential for HR leaders at all levels. We'll review a tried-and-true methodology for mobilizing your employees, co-workers and even those above you to rally around your priorities! 

Getting stuff done in the office can be challenging even under the best of circumstances. Everyone has their own priorities and deadlines. However, you've also got your own projects and getting them successfully implemented typically requires assistance from employees who don't work for you. This is where your powers of influence can help!   In this fun and lively presentation, we'll review strategies to help you influence without authority for your projects and your career!

Learning Objectives:

  • Inspiring others to share your vision (not just HR).
  • Recognizing resistance to change from senior leaders - and how to overcome it.
  • Why adapting your communication style to the person you're influencing is critical to your success (and how to do it on the fly).
  • Going beyond logic - using emotions to win your point.
  • Using 'constructive persuasion' to change viewpoints.
Changing Our Game: How Fidelity’s API Strategy is Improving Customer Experiences
06/25/2024 10:30 AM - 11:00 AM HR Solutions Theater, South Building - Level 3, Hall A (MPCC)
Competencies: Business (Behavioral), Organization (Technical), People (Technical), Workplace (Technical)

Presenter:
Tina Strandell, Vice President & Squad Leader, HR/Payroll Integration & Partnership Strategy
Presenter:
Deba Sahoo, Sr. Vice President, Product Area Leader, Employer Servicing & Integration

In today’s interconnected digital landscape, efficient and secure exchange of data has become a cornerstone for business growth and innovation. In this presentation, we will delve into the game-changing API strategy employed by Fidelity to revolutionize customer experiences. By leveraging cutting-edge Application Programming Interfaces (APIs), Fidelity has embarked on a transformative journey, enhancing its offerings and redefining the way customers interact with Financial Services. We will explore key elements of Fidelity’s APIs and how it will reshape the industry, leading to unparalleled customer experiences. 

Learning Objectives:

  1. Fidelity is implementing digital solutions that simplify processes and enhance results for our clients customers and their employees. 
  2. Value to Clients: Seamless integration, Personalization, Transparency, Real-time data sharing, Standardization. 
  3. Voice of the Customer: Speak to your HR/Payroll providers to demand providers leverage modern technology to reduce friction on data sharing.
2023-24 SHRM State of the Workplace
06/25/2024 11:00 AM - 12:00 PM E353, Lakeside Center - Level 3 (MPCC)
Competencies: Business (Behavioral), Organization (Technical), People (Technical), Workplace (Technical)

Presenter:
Kerri Nelson, Ph.D., Director, Policy and Partnership Research, SHRM
Presenter:
Alexander Alonso, Ph.D., SHRM-SCP, Chief Data & Insights Officer, SHRM
Workplace Application:
In this session, attendees will learn about the latest research findings from the 2023-24 SHRM State of the Workplace report as well as research-driven recommendations for navigating 2024 and beyond. 

The 2023-2024 SHRM State of the Workplace report delves into the significant challenges organizations faced in 2023 and what they foresee looking ahead into 2024. Integrating the perspectives of HR professionals and U.S. workers, the research explores topics such as inflation, labor shortages, the state of HR departments and organizations’ adoption of AI. We invite you to join us as we unpack the findings, and share our recommendations for navigating 2024 and beyond.

Learning Objectives:

  • The key issues faced by organizations in 2023.
  • The emerging trends and anticipated challenges for organizations in 2024.
  • The adoption and utilization of AI technologies in HR.
A Little More Privacy Please! New CCPA Regulations for Automated Decision-making Tools and Privacy Risk Assessments and What Employers Need to Know to Comply
06/25/2024 11:00 AM - 12:00 PM S504, South Building - Level 5 (MPCC)
Competencies: Business (Behavioral)

Presenter:
Anthony Isola, Partner , Fisher Phillips
Presenter:
Darcey Groden, Associate, Fisher Phillips
Workplace Application:
Attendees will learn about updates to the CCPA addressing automated decision-making technology, what these new regulations mean for employers, and the role that human resources will play to facilitate compliance. 

The California Consumer Privacy Act (CCPA) continues to impose more obligations on employers, focusing on automated decision-making tech and privacy risk assessments. Employers must evaluate their use of AI, employee monitoring software, and recruiting tools to determine if they trigger new notice obligations and offer opt-out rights for employees and job applicants. In this session, Fisher Phillips' Consumer Privacy attorneys will discuss CCPA changes, their implications for employers, and HR's role in ensuring compliance.

Learning Objectives:

  • How to identify what software tools constitute automated decision-making technology, including AI software, employee monitoring tools and other software that assists in the profiling of employees and job applicants.
  • Understand the notice obligations and opt-out rights related to an employer's use of automated decision-making technology.
  • Understand what is a privacy risk assessment and what uses of employee and job applicant data trigger an obligation to do one.
  • Strategies for conducting privacy risk assessments related to uses of employee and job applicant data.
Be a Data Influencer: Use Workforce Data to Guide Executive-Level Discussions
06/25/2024 11:00 AM - 12:00 PM S105, South Building - Level 1 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Mark Luetzelschwab , Director, PwC
Workplace Application:
Attendees will learn how to use workforce data effectively to influence executive level decisions by following a simple four-step process. 

Data Influencers harness data to effectively communicate with executives, drive decision-making, and ultimately achieve their goals. In this session, we will delve into a four-step data strategy employed by HR leaders to address challenging questions, evaluate hiring requests, assess the impact of potential mergers, divestitures, and outsourcing, and optimize HR practices. Through practical examples and case studies, we will explore how these data-driven approaches have transformed organizations and elevated the role of HR professionals.

Learning Objectives:

  • Distinguish between influence, power, and persuasion.
  • Understand how and what workforce metrics to measure.
  • Learn how to use workforce benchmarks effectively.
  • Know how to present data in context of your organization's initiatives and priorites.
  • Be able to use data to set reasonable goals.
Becoming a Strategic Leader, Thinker & Value-Adder: The Role HR Must Play in Organizational Strategy
06/25/2024 11:00 AM - 12:00 PM N228, North Building - Level 2 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Richard Fagerlin, President, Peak Solutions, Inc.
Workplace Application:
Understand what it takes to be a strategic leader in your organization and start adding value immediately. 

REPEATED FROM MONDAY at 3:30pm

During this session, participants will receive tools, resources and practical examples of how to be a strategic leader. Strategy isn't something that is relegated to the board and the C-suite. Every leader must be strategic and not just within their department. The focus of this session is less about leading strategy for the HR department and more about how HR can drive strategic thinking and add value throughout the organization. The idea is that functional leaders don't need you to wear your HR hat when you are serving them-they need you to wear your operations, sales, marketing and executive hats. They NEED you to be STRATEGIC. Only when HR leaders begin to think strategically, act strategically and execute strategically will they really bring the most value possible to their organizations.

Learning Objectives:

  • Determine what your real value is to your organization.
  • Find out what you might be doing that makes it difficult to do business with you and what you can do to fix that.
  • Be prepared to lead strategic planning and thinking sessions for the departments or groups that you serve.
  • Evaluate the readiness of your constituents to make real and lasting changes.
  • Apply an organizational health model to your efforts to determine areas of ailing and good health.
HR's Role in the Mergers and Acquisition Process
06/25/2024 11:00 AM - 12:00 PM N226, North Building - Level 2 (MPCC)
Track: Strategic HR
Competencies: Business (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Elaine Johnson, Vice President of Advisory Services for DCSI, Dynamic Corporate Solutions, INC
Workplace Application:
Learn HR knowledge and skills to strategically support your organization through mergers and acquisitions. 

Imagine this scenario.  You've been called into a confidential meeting and told your organization is considering a merger.  Do you readily have the HR knowledge and skills to strategically support your organization?    Elaine Johnson, Vice President of Advisory Services with Dynamic Corporate Solutions, Inc., is bringing her experience in mergers and acquisitions to share tips for ensuring today's HR leader is always M&A ready.

Learning Objectives:

  • Gain a greater understanding of the end-to-end mergers and acquisition process.
  • Understand in detail the important role played by Human Resources, with focus on the diligence and post-acquisition phases.
  • Discuss why acquisitions fail to meet their deal objectives and the impact of human capital in a successful change management process.
Market Competitiveness and Internal Equity: Striking the Right Balance in Your Compensation Programs
06/25/2024 11:00 AM - 12:00 PM S106, South Building - Level 1 (MPCC)
Competencies: Business (Behavioral), Organization (Technical), People (Technical)

Presenter:
John A. Rubino, CCP, CBP, GRP, WLCP, President, Rubino Consulting Services
Workplace Application:
Attendees will learn all of the methodologies for striking the right balance between market competitiveness and internal equity in developing your pay programs. 

Balancing market pay and internal equity is a challenge when developing your compensation plans. You must choose aligned survey sources to ensure you are paying market rates. Equally important is to make sure your organization's internal values are represented. After all, the market operates on pure supply and demand, with no inherent 'values'; whereas your organization has values that must be recognized, such as, pay equity, core position identification, and other company-culture considerations. How do you reconcile the two? In his presentation, John Rubino discusses the most important techniques and methodologies to ensure that you strike the right external and internal balance. You will learn how to articulate your organizations compensation philosophy and pay policy, choosing your benchmark jobs, identifying and analyzing survey sources, as well as internal job evaluation and pay equity methodologies, and much more - all to achieve an optimal balance in your compensation programs!

Learning Objectives:

  • Identify and apply the optimal emphasis for your organization between market competitiveness and internal equity, to ensure that your compensation programs are properly equipped to attract, retain and motivate a well-qualified and motivated workforce.
  • Create and articulate your organization's compensation philosophy and pay policy.
  • Identify and analyze your benchmark jobs and valid market survey sources to ensure market competitiveness.
  • Identify and apply the most-aligned internal job evaluation and pay equity methodologies to ensure that your organization's core values are properly represented in your compensation programs.
  • Discuss additional tools and techniques to ensure that you are striking the right balance between market competitiveness and internal equity in your compensation programs.
Reengineering Talent Retention for the Future of Work
06/25/2024 11:00 AM - 12:00 PM S103, South Building - Level 1(MPCC)
Competencies: Leadership (Behavioral), Organization (Technical), People (Technical)

Presenter:
Vivian Hairston Blade, MBA, MBB, PMP, Leadership & Resilience Expert | President & CEO, Experts in Growth Leadership Consulting, LLC
Workplace Application:
Walk away with tools and strategies to effectively navigate the rapidly evolving Future of Work, focusing on talent retention and the creation of a resilient, high-performance workplace culture. 

As the future of work continues to evolve, traditional employee lifecycle experiences and retention strategies are no longer effective. In this transformative workshop, we'll delve into the future of work and the evolution of workplace culture. It's crucial for HR leaders to understand and adapt to these shifts. You'll walk away with tools and strategies to effectively navigate these changes, focusing on talent retention and the creation of a resilient, high-performance workplace culture.

Learning Objectives:

•    Explore the changing dynamics of the workforce and the implications for talent retention.
•    Identify the six stages of a human-centric talent lifecycle experience and how to implement them in their organization.
•    Discover how to develop and implement effective talent retention strategies in the context of today's rapidly evolving work environment.

Strategic: Master the Four Disciplines of Strategic Fitness for Elite Performance
06/25/2024 11:00 AM - 12:00 PM E253, Lakeside Center - Level 2 (MPCC)
Track: Strategic HR
Competencies: Business (Behavioral), Leadership (Behavioral)

Presenter:
Rich Horwath, President, Strategic Thinking Institute
Workplace Application:
In this highly interactive session, leaders will learn how to successfully navigate their business and gain tools and techniques to build their strategic fitness for elite executive performance. 

A study of more than 10,000 senior executives showed that the #1 most important leadership behavior critical to company success is 'being strategic.' However, research shows only 3 out of every 10 leaders has mastered this skill. And since bad strategy is the main cause of business bankruptcy 80% of the time, having leaders that can think, plan, and act strategically is often the difference between success and failure.  New York Times and Wall Street Journal bestselling author Rich Horwath provides leaders with a framework to master the most important business skill of our time: strategic capability. Rich designed the Strategic Fitness System to help leaders transform the complexity of their business into clear strategic direction. By developing their strategic fitness in the four disciplines of strategy, leadership, organization, and communication, executives will be able to generate new insights on a continuous basis to confidently navigate their business.

Learning Objectives:

  • Articulate a clear and concrete definition of strategy and how it differs from other key business planning terms and then apply it to build the foundation of their plan.
  • Use innovative thinking techniques to discover new insights that drive competitive advantage.
  • Make strategic trade-offs to focus their teams resources to create new value for customers.
  • Techniques to improve personal performance and master their calendar.
  • Evolve their business model to create, deliver, and capture new value in the market so as not to become obsolete or passed by their competitors.

 

The Secrets of the Top 5% of Strategic HR Leaders
06/25/2024 11:00 AM - 12:00 PM Regency Ballroom, Level 2 (Hyatt Regency)
Track: Strategic HR
Competencies: Business (Behavioral), Leadership (Behavioral)

Presenter:
Adam Weber , Chief Evangelist, 15Five
Workplace Application:
Attendees will walk away with a clear definition of strategic HR, the 5 traits of the top 5% strategic HR leaders and practical ways to implement those 5 traits into their own daily work. 

Many HR leaders get into HR with aspirations of doing purpose-driven work only to be stuck in the doldrums of administrative tasks. Recent research shows only half of HR leaders are viewed as strategic.   Adam Weber has spoken with 1,000+ HR leaders and identified 5 traits that top leaders exhibit. He will share with the audience how to lean into those traits to elevate their own HR function from administrative to strategic.

Learning Objectives:

  • The definition of strategic HR.
  • The 5 traits of the top 5% strategic HR leaders.
  • Practical ways to implement those 5 traits into their own HR function.
  • How to catalyze the shift if their business still believes HR is not a strategic function that delivers bottom-line business impact.
Scaling Innovation: How to Ignite and Sustain a Culture of Innovation
06/25/2024 11:15 AM - 11:45 AM HR Technology Theater, South Building - Level 3, Hall A (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Kahina Ouerdane, Chief People Officer

As companies scale, even the most innovative leaders can find themselves leaning towards safer, incremental changes, and straying from the bold mindset that initially propelled their success. But playing it safe is riskier than embracing innovation’s inherent uncertainties – and HR leaders can play a pivotal role in fostering and scaling a culture of innovation.


Join Kahina for this thought-provoking session, where she’ll share the most important lessons she’s learned as Chief People Officer at Workleap, a company that has grown 3x since she joined the team almost 8 years ago.


Kahina will share inspiring real-life examples, including an HR-driven innovation project that led to the creation of “Good Vibes,” a value-creating product feature that’s now an integral part of the Officevibe by Workleap experience. She’ll also delve into the barriers that can stifle innovation, highlight the leadership skills that foster creativity at all levels, and offer actionable strategies to cultivate innovation.

 

Learning Objectives:

  • Understand the Role of HR in Innovation
  • Identify Barriers to Innovation
  • Foster Leadership Skills for Innovation
  • Implement Actionable Strategies for cultivating Innovation
  • Learn from Real-Life Examples
Advanced Ethics with a Dash of Courage in an AI World
06/25/2024 12:30 PM - 01:30 PM N228, North Building - Level 2 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral)

Presenter:
Karl James Ahlrichs, SHRM-SCP, CSP, Senior Consultant, Gregory and Appel
Workplace Application:
This session gives HR professionals dealing with AI issues a practical set of tools to make good ethical decisions in chaotic times, in addition to providing material to directly support their mentoring and coaching of their staff in doing the right thing. 

Getting ethics right is a big deal, and ethics requires courage, especially in a world with AI arriving on our desktops. HR professionals often need help in maintaining high ethical and cultural standards for their organization. This facilitated discussion goes beyond a lecture on ethical principles – it includes actionable tactics and recent case studies that offer participants 'real-time' practice in resolving dilemmas, with participants sharpening their critical thinking skills.   Participants will learn and practice effective tactics for aligning their values and ethics with their organization's goals and reducing their fears of 'doing the right thing' in complex situations.

Learning Objectives:

  • Understanding how Critical Thinking and Ethics are under pressure from the arrival of Generative AI in our organization's life.
  • Resolving Ethical Dilemmas using structured thinking tools.
  • Preparing for the challenge of an employee needing to address ethics when the challenge/problem includes their boss' action or lack of action.
  • How can an employee effectively 'delegate up' when they see an ethical issue that their boss either doesn't see or doesn't acknowledge to be an issue?
  • Balancing logic, emotions, and courage while making difficult decisions.
  • Building an action plan for personal and organizational courage.
An Employment Lawyer’s Top 10 Reasons Why Employers Get Sued by Employees (And How To Prevent Them All)!
06/25/2024 12:30 PM - 01:30 PM N227, North Building - Level 2 (MPCC)
Competencies: Business (Behavioral), Organization (Technical)

Presenter:
Mario R. Bordogna, Esquire, Partner, Bowles Rice, LLP
Workplace Application:
Attendees will walk away from the session having identified 10 various day-to-day employment actions, the legal risk associated with each, and preventative steps to apply in their own workplace which can help avoid being sued over each and every one of them. 

The list of reasons employers get sued by employees is as long as it is wide, but a seasoned employment lawyer with 25 years in the trenches has seen certain ones more than others.  Come for an engaging session by one of those lawyers reviewing his top 10 reasons why employers get sued by employees, and stay for preventative tips on how to avoid each and every one of them!

Learning Objectives:

  • Identify 10 of the most significant day-to-day employment decisions they make which create compliance danger if done incorrectly.
  • Understand the specific legal risk of being sued which is inherent in each of those choices.
  • Learn and take back to your workplace practical and preventative solutions to each issue so as to avoid or minimize being sued.
Balancing Brilliance: Corporate Leadership Strategies on Identifying Burnout and Cultivating Resilience
06/25/2024 12:30 PM - 01:30 PM Grant Park, Level 1 (Hyatt Regency)
Competencies: Business (Behavioral), Interpersonal (Behavioral), People (Technical)

Presenter:
Dr. Felice Carlton, DNP, RN, FNP-C, CEO, Felice Carlton Enterprises
Workplace Application:
This session uncovers immediate action steps to master targeted strategies for reducing burnout in your lives and careers. 

Repeated from Monday at 11:00am

Unmanaged workplace stress in the United States costs more than $300 billion annually in lost productivity, absenteeism, staff turnover, and medical, legal, and insurance expenditures. Many HR departments face escalating burnout, heightened workloads, and shortages. Navigating multiple competing priorities and changing organizational demands is compounded with uncertainty in the marketplace, workloads infiltrating their personal lives, and difficulty disconnecting from work. HR leaders will gain strategies to alleviate personal burnout and cultivate a growth-oriented mindset; equipping them to lead by example within their organizations.  Learn from a Doctor of Nursing with 14 years of experience in improving outcomes and strategically navigating leaders to mitigate burnout and operate at peak performance.

Learning Objectives:

  • Gain awareness of the research-validated stages of burnout.
  • Recognize the early signs and symptoms of leadership burnout.
  • Self-identify with your current phase of the burnout cycle.
  • Master targeted strategies to reduce burnout in you lives and career.
Harness Power for Good: How to Influence Effectively Within Your Organization
06/25/2024 12:30 PM - 01:30 PM S504, South Building - Level 5 (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Michael Walters, CHRO, Lyten, Inc.
Workplace Application:
Attendees will learn critical strategies for obtaining support and influencing executive leadership to adopt proposals while also enhancing their own sense of power within their organization. 

Repeated from Monday at 11:00am

The ability to develop innovative & strategic ideas for your organization is critical.  Equally important is the ability to move those ideas through approval to implementation.  This session will explore techniques and frameworks to expand organizational influence through the lens of an HR leader.  HR needs to build influence and power across their organization, within the C-suite and across the Board of Directors.  We will examine strategies and tools designed to maximize the interpersonal influence for the HR leader and help move initiatives from proposal to execution.  We will explore what is known to the scientific world about social power strategies and how this can be applied to our HR landscape.  Tips & tricks to be an effective CHRO will also be explored.

Learning Objectives:

  • Explore five things to consider to maximize your interpersonal influence.
  • Identify common strategies to gain alignment and 'get stuff done'.
  • Analyz how decisions are made and how to expand the ability to impact.
  • Discover the seven bases of power and how to apply to the workplace.
  • Sharpen skills that will help advance careers.

 

Succession Planning in the C-Suite
06/25/2024 12:30 PM - 01:30 PM S100A, South Building - Level 1 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Prudence Pitter, Global Head of HR; Auto/Manufacturing , AWS
Workplace Application:
This session will explore the importance of succession planning and provides guidelines on how HR leaders can guide organizations through the preparation of maintaining high-performing employees to become effective leaders. 

By implementing and maintaining a robust succession planning program, HR leaders can support their organizations in fostering a talent pipeline, enhance employee engagement, and maintain continuity during leadership transitions. Learn key steps such as talent identification, leadership development initiatives, mentoring and coaching, and evaluating the success of succession planning efforts. By following these strategies, organizations will create a sustainable leadership framework and promote the growth and development of their employees. HR leaders driving these efforts will add value to the organization.

Learning Objectives:

  • How to track the success of internal promotions.
  • How to benchmark internal talent against external talent.
  • How to use stay interviews to develop internal talent.
  • How to be deliberate about always up leveling your best talent.
The Future of Work: Designing Motivating Jobs
06/25/2024 12:30 PM - 01:30 PM Jackson Park, Level 1 (Hyatt Regency)
Competencies: Business (Behavioral), Leadership (Behavioral), Organization (Technical), People (Technical)

Presenter:
Thomas Bertels, President, Purpose Works Consulting LLC
Workplace Application:
Participants will learn how work design shapes the employee experience and how to design jobs to be intrinsically motivating. 

Work is broken. Two thirds of employees are disengaged. Voluntary turnover has more than doubled over the last decade. Why? Because we failed to design jobs to meet the intrinsic human needs for meaningful work, autonomy, and feedback. In this session we will explore the power of work design to create intrinsically motivating work, resulting in improved employee engagement, productivity, agility - and a better customer experience.

Learning Objectives:

  • Understand how Job design impacts individual organization and organizational performance.
  • Learn how to utilize work design principles to create intrinsically motivating work.
  • Evaluate whether work design is an appropriate intervention in the organizational context.
Thriving in Turbulent Times: Navigating Workplace Challenges
06/25/2024 12:30 PM - 01:30 PM S100BC, South Building - Level 1 (MPCC)
Track: Strategic HR
Competencies: Business (Behavioral), Leadership (Behavioral)

Presenter:
Lori Kleiman, SHRM-SCP, Managing Director, HR Topics
Workplace Application:
HR Professionals are challenged with keeping pace with a world that is moving at a pace never seen before, and employees expect us to be new and innovative, as long as things stay the same and then know what to expect. HR has to understand a world that is ever changing as the norm and what to do about it. 

In today's dynamic business landscape, traditional approaches to strategic planning no longer suffice. The rapid pace of change, coupled with unprecedented levels of uncertainty, demands a new paradigm of leadership—one that is agile, resilient, and forward-thinking.

We will explore what has become an art of adaptive leadership in the modern workplace rather than the science of management. Gone are the days of predictable paths and processes; now, leaders must navigate a terrain marked by volatility, uncertainty, complexity, and ambiguity (VUCA). Yet, within this turbulence lies opportunity—for those with the vision and courage to seize it.

Through the lens of human resources , we'll delve into strategies for fostering organizational resilience and agility. From talent management to workforce planning, we'll equip you with the tools and insights needed to thrive amidst uncertainty. Together, we'll chart a course towards a more resilient, forward-focused HR department—one that is primed to meet the challenges of tomorrow head-on.

Don't miss this opportunity to hone your leadership skills, connect with industry peers, and chart a course towards a brighter, more adaptive future. Join us as we embark on a journey of transformation and discovery, where the only constant is change—and the possibilities are limitless.

Learning Objectives:

  • What is the VUCA world-and why it's important for you as an HR leader to understand how it operates.
  • How to evaluate the areas of HR to be impacted by changes.
  • Establishing and advocating for needs of HR and your employees.
  • Aligning processes with the new initiatives in your organization.
Agile or Fragile: The Cost is Yours!
06/25/2024 02:00 PM - 03:00 PM S504, South Building - Level 5 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Amad Rashad Thompson, Owner, Astute Talent Management
Workplace Application:
Attendees will learn how to apply the principles of Agile HR to their everyday lives by understanding what Agile HR is, the values of the construct, and how they can be implemented. 

The present-day work environment is marked by volatility, uncertainty, complexity, and ambiguity, making it crucial for HR professionals to embrace modernization and digitization to address challenges quickly, and remain effective. In today's fast-paced business environment, agility and adaptability are essential for the success of the HR professional, while fragility and inflexibility lead to inevitable failure. An agile approach to HR is essential to revamp the work culture and your role as an HR Professional has never been more important!

Learning Objectives:

  • Define and Explore Agile HR/HR Agility as a construct.
  • Demonstrate HR's role as a Driver of Change in Organizations.
  • Evaluate how HR Agility contributes to the following areas in HR: Recruitment, Learning and Development, Function Evaluation and HR Analytics.
  • Explore Strategic KSA's that the CHRO of tomorrow needs to develop today!
  • Discuss how Learning Agility affects and contributes to overall HR Agility,
California’s Wage-Hour Compliance “Hot” List
06/25/2024 02:00 PM - 03:00 PM S105, South Building - Level 1 (MPCC)
Competencies: Business (Behavioral), Workplace (Technical)

Presenter:
Jennifer Shaw, Founder, Shaw Law Group, PC
Workplace Application:
Learn how to avoid the wage-hour traps all California employers face. 

The California Supreme Court issued several wage-hour decisions in the last few years that complicated the already daunting task of driving wage-hour compliance in private sector workplaces. Whether you are charged with handling issues related to calculating the regular rate of pay for overtime, dealing with meal and rest period premium pay, determining when on-call time is compensable, or managing any of the other 'hot' wage-hour topics in California, you need to understand the law and how to apply it in a practical manner.  In this interactive session, Jennifer Shaw, a nationally respected employment lawyer, will cover these topics and more.  She also provides litigation-tested strategies for changing your risky practices without encouraging a lawsuit.

Learning Objectives:

  • Learn about the key California wage-hour laws.
  • Learn practical tips to ensure compliance with California's wage-hour laws.
  • Learn how to conduct a wage-hour compliance audit.
  • Learn how to make changes in wage-hour practices without encouraging litigation.
From Support to Strategy: The HR Transformation Blueprint
06/25/2024 02:00 PM - 03:00 PM N231, North Building - Level 2 (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Jennifer Akoma, MBA, SHRM-SCP, Head of People and Stewardship, Android Industries
Workplace Application:
Attendees will learn how to evolve their HR departments into strategic business partners by implementing innovative strategies for talent management and leveraging technology, guided by a comprehensive blueprint for transformation. 

Repeated from Monday at 11:00.

This must-attend presentation is crucial for HR professionals, department leaders, and agents of organizational change, focusing on enhancing HR's role in companies. Ideal for HR managers, business leaders, and strategic initiative teams, this session offers valuable insights and practical strategies. It's particularly beneficial for those in organizations where HR is primarily seen as administrative and for those aiming to elevate HR as a strategic business partner.

Learning Objectives:

  • Understanding the Transformation Blueprint: Attendees will learn a structured, step-by-step approach to transition HR from a traditional administrative function to a strategic entity within their organization, focusing on evolving roles and responsibilities.
  • Gaining Real-World Insights: Participants will be equipped with knowledge from real-life case studies of successful HR transformations, including the challenges faced, strategies employed, and the outcomes achieved, providing them with a realistic perspective on the transformation process.
  • Acquiring Practical Strategies for HR Innovation: The session will offer attendees practical and innovative strategies for key HR areas such as employer branding, talent acquisition, employee engagement, and effective use of technology, enabling them to implement these strategies in their own organizations.
  • Learning Metrics of Success: This objective will focus on how to effectively measure and demonstrate the impact of HR initiatives, helping attendees understand the key performance indicators and metrics that show HR's value as a strategic business partner.
  • Networking and Collaborative Learning: Attendees will have the opportunity to network with peers, share experiences, and discuss solutions to common challenges, fostering a collaborative learning environment. 
How to Start a Revolution
06/25/2024 02:00 PM - 03:00 PM E271, Lakeside Center - Level 2 (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Wade Larson , President/Senior Consultant, Optimal Talent Dynamics
Workplace Application:
This presentation shifts participants' mindsets to consider 5 evolving pathways to find, develop, and retain the best talent. 

Revolutions happen when current systems break down and no longer serve their purpose. Our challenges to find, recruit, and retain talent using traditional approaches clearly show the need for a workforce revolution. This session will show how to find and develop talent from multiple sources to meet employer needs.

Learning Objectives:

  • Recognize where traditional recruiting approaches fall short in today's workplace.
  • Understand the need to re-evaluate employee strategies that include automation, internal development, and recruitment from non-traditional candidate pools.
  • Learn best practices using a competency-based model to build in-house development programs that acclimate, up-skill, and promote employees.
  • Create a roadmap to revolutionize in-house recruitment efforts.
  • Engage strategic partners to help find and grow the best talent.
Internal Networking: A Vital Link to Organizational Health
06/25/2024 02:00 PM - 03:00 PM S501, South Building - Level 5 (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Christine Burrows, Vice President Strategy and Operations, Powered by Purple Ink (PbPI)
Presenter:
JoDee Curtis, SHRM-SCP, HR Consultant, Purple Ink LLC
Workplace Application:
This session will help HR & Talent leaders learn and practice networking skills to elevate their ability to communicate effectively and build trust throughout their organizations. 

Healthy businesses are comprised of individuals who understand the full scope of the business, what it takes to be successful, and what roles everyone within the organization plays in contributing to the mission. Networking is the key to gaining the full circle of knowledge and support that is required to make an organization whole, healthy, and successful. As an HR professional, you must know the people you work with, what they do, and how you can collaborate with one another to boost the company's success.

Learning Objectives:

  • Understand that networking is a set of skills used to expand one's community (internally and externally), demonstrate interest, and build trust.
  • Learn the competencies involved in being an effective networker and how to apply them.
  • Practice a few critical networking skills you can utilize with your organization as a way to expand your knowledge of the business, your investment in the mission of the organization, and your ability to provide professional expertise more broadly.
  • Learn to use your network more effectively in a virtual environment including refining your LinkedIn practice and virtual meeting strategies.
It’s Okay to be Human!! – Proven Ways to Lead in Your HR Role
06/25/2024 02:00 PM - 03:00 PM Arie Crown Theater, Lakeside Center - Level 2 (MPCC)
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Steve Browne, SHRM-SCP, Chief People Officer, LaRosa's, Inc.
Workplace Application:
HR practitioners have to model the behavior they expect in others and by being authentic, genuine and human ourselves - we do that. 

Working with people can be challenging. It's easy to become overwhelmed and burned out and become a person who goes through the motions in HR. However, that's not who we should be – ever !! This session will confront the reality of where HR is in today's organizations and where it should go. It starts with us being genuine humans ourselves. All. The. Time. You'll learn proven ways to be yourself and be the leader you were meant to be as a business professional who happens to practice HR.

Learning Objectives:

  • Be Human Yourself – Learn how it's safe to be yourself at work. In fact, it will set the model for your entire organization's culture.
  • Getting Unstuck – Move from being stagnant to being proactive and ahead of the furious pace everyone experiences.
  • The C's Have It – Start effectively working with the executives on purpose by showing them the value of a people-centric company.
  • Invest in Others – Develop relationships with employees at all levels of the organization by intentionally investing your time.
  • Define the Workflow – Learn how to effectively balance the mix of project-oriented work, employee relations situations, and the constant push of daily HR work.
Resist the Org Chart: Building a New Blueprint for Org Design
06/25/2024 02:00 PM - 03:00 PM Grant Park, Level 1 (Hyatt Regency)
Track: Strategic HR
Competencies: Business (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Carol Henriques, Principal and Client Partner, TiER1 Performance
Workplace Application:
This session will provide CHROs and HR leaders with a value-based touchstone for role design, culture, and org design that serves as the blueprint for the high-level 'architecture' or structure of their organizations-and, ultimately, helps them build the organization based on strategic, future-state capabilities. 

Repeated from Monday at 11:00am

In this session, you will learn a value-based approach to designing organizations that goes beyond the org chart or job descriptions. You will gain valuable insight to help guide your organization past potential pitfalls and toward the key drivers or capabilities that you're trying to impact. And you'll leave with an understanding of how to build your organization's blueprint to ensure future-state success.

Learning Objectives:

  • Examine a value-based decision approach to designing the organization based on future-state capabilities (rather than jumping straight to an org chart).
  • Explain new and different steps for designing and/or redesigning both the organization as well as roles and capabilities of the organization.
  • Apply a value-based approach for org design with a blueprint that articulates the high-level architecture for the organization's roles, culture, and structure.
Translating Numbers to Narratives: Data Storytelling in HR and Beyond
06/25/2024 02:00 PM - 03:00 PM E450, Lakeside Center - Level 4 (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral)

Presenter:
Brad Karsh, Founder and CEO, JB Training Solutions
Workplace Application:
Attendees will revolutionize how they leverage data to drive meaningful change and transform their HR roles from operational to strategic. 

Did you know that facts are 22 times more memorable to an audience when delivered within the context of a story? With the rise of AI, the ability to communicate data effectively is important to bring to life the insights from the intelligence. This session equips HR professionals with the formula to solve the equation of data storytelling in a fast-paced, information-flooded world. You'll learn what a crosswalk countdown timer and a Roman tour guide have to do with effective storytelling, and leave with the ability to convey complex information in a compelling way to influence decisions and gain buy-in.

Learning Objectives:

  • Transform data into engaging stories that resonate with stakeholders, enabling better decision-making.
  • Master the use of visuals to convey HR metrics memorably.
  • Leverage data-driven narratives to influence organizational strategy, from talent acquisition to retention to diversity and inclusion effort.
  • Explore techniques to instill a data-driven mindset within your HR team, fostering a culture of continuous improvement and innovation.
Wage and Hour Compliance: A DOL Update and Ways to Avoid Common FLSA Overtime Liability Landmines
06/25/2024 02:00 PM - 03:00 PM N228, North Building - Level 2 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral), Workplace (Technical)

Presenter:
Robert A. Boonin, Attorney/Member, Dykema Gossett
Workplace Application:
This program will focus on how the USDOL is changing its enforcement initiatives and rules governing overtime pay, as well as ways employers can minimize and hopefully avoid liability for FLSA violations. 

Repeated from Monday at 12:30pm

Who's exempt? Who's an employee versus an independent contractor? Are you are a joint employers? What are the penalties for errors? These and other issues have recently undergone major regulatory and policy reforms. This program will provide an overview of these developments and best practices for responding to them. In addition, the program will address some errors that, despite their best intentions, employers all too commonly make with respect to overtime compliance, determining who's exempt, what time is compensable, and nuances regarding calculating overtime pay. Knowing more on these topics and understanding what needs to be audited and modified will allow employers to better conform to the complex and ever-evolving rules regarding overtime, and thereby lessen -- if not avoid --  avoidable and substantial liability due to noncompliance.

Learning Objectives:

  • Understanding new and pending FLSA regulations and the latest on their legal status, as well as the DOL's current FLSA enforcement initiatives.
  • Appreciating mistakes commonly made by employers with respect to overtime compliance, and thereby getting a better a sense as to issues to watch out for while developing and administrating pay and payroll policies.
  • Learning steps employers can take to avoid, or at least minimize their exposure to, common overtime pay violations by knowing what to look for while auditing policies and practices and then modifying them to better conform to the law.
What SHRM Foundation Can Do For You
06/25/2024 02:30 PM - 02:50 PM Spotlight Stage 1, North Building - Level 3, Hall B (MPCC)
Competencies: Leadership (Behavioral), People (Technical)

Presenter:
Lana Williams, Program Manager, SHRM Foundation
Workplace Application:
Attendees will learn how to access scholarship, grant, and award opportunities and take advantage of low- and no-cost mentorship, credentialing, and other training and learning opportunities offered by the SHRM Foundation. 

Every year, SHRM Foundation distributes over $700,000 in scholarships, grants, and awards and channels thousands of HR professionals through mentorship, training, and certification opportunities offered at low or no cost. Whether you are a student preparing to enter the field of HR, an emerging professional looking to find your way, a mid-career professional looking to grow and upskill, or a seasoned professional worthy of being celebrated for your contributions to the HR field, the SHRM Foundation has ways of supporting you on your journey. In this session, hear from Lana Williams, who leads our efforts to strengthen the HR field, about how you can access financial support for schooling, credentialing, or certification; engage in mentorship opportunities; get low or no-cost upskilling to make you more competitive; and nominate or be nominated for various awards.

Learning Objectives:

  • Hear about the various scholarship opportunities available to undergraduate and graduate learners in HR.
  • Walk through the ways you can access credentials and certifications, including the SHRM-CP, with a grant from the SHRM Foundation.
  • Learn how you can become a mentor or a mentee to help be part of creating a robust future for the HR field.
  • Hear about the HR registered apprenticeship program and how it is offering employers an earn-and-learn pathway for new HR professionals.
  • Explore the low- and no-cost credentials offered by the SHRM foundation to build Your skills.
Catalyzing Success: HR’s Mission to Develop and Empower Leaders
06/25/2024 03:30 PM - 04:30 PM E350, Lakeside Center - Level 3 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral)

Presenter:
Shannon Bayer, Sr. Director Enterprise Solutions Operations, SHRM

In the rapidly evolving landscape of today's business world, the role of HR in empowering and prioritizing leaders and managers has never been more crucial. This keynote presentation, drawing on the latest SHRM research and the principles of Linkage’s Purposeful Leadership model, addresses the pivotal role people managers play in aligning organizational strategies with the dynamic needs of the workforce. 

Join us as we explore compelling insights into the effectiveness of people managers and their direct impact on organizational success. Despite their critical importance, recent studies reveal that less than half of organizations invest adequately in their development. This session will delve into the transformative power of effective leadership and the strategic necessity of investing in those who directly manage our most vital assets—our people. 

Learning Objectives:

  1. Understanding the Impact: Learn how effective people management not only drives organizational success but also enhances employee satisfaction and retention. 

  1. Strategic HR Leadership: Explore how HR can serve as a catalyst for change, fostering an environment where leaders and managers are equipped to thrive. 

  1. Actionable Insights: Gain actionable strategies from the Purposeful Leadership model to develop and support managers in becoming the linchpins of success for their teams and the broader organization. 

This keynote is designed for HR professionals who are committed to leading change and driving performance through enhanced leadership development. Whether you are looking to reshape your organization’s leadership development strategy or to amplify the effectiveness of your people managers, this session will provide you with the insights and tools necessary to make a significant impact. 

 

Dynamic Foresight Skills and the Future of HR
06/25/2024 03:30 PM - 04:30 PM E352, Lakeside Center - Level 3 (MPCC)
Competencies: Leadership (Behavioral), People (Technical)

Presenter:
John Austin, Ph.D., Dean, College of Business, University of New England
Workplace Application:
Dr. Austin will lead the participants through a dynamic foresight process that captures all the benefits of current strategic foresight techniques but in addition leaves participants with output that can be quickly modified to shift as the world shifts 

Repeated from Monday at 3:30pm

What if everyone in your organization could anticipate shifts in trends and embrace uncertainty? Strategic foresight can create that capability. In this session, participants will learn a technique for creating dynamic future scenarios that seamlessly connect strategic thinking training with real strategic planning processes and do so in a way that adapts as the world shifts around their organization. As a bonus, participants leave with a richer understanding of the future of human resource management.

Learning Objectives:

  • Identify the core uncertainties facing your industry and have a process for mapping how those uncertainties interact.
  • Stress test short-term initiatives against a range of 'what if' scenarios and identify blindspots in short-term strategies.
  • Lead conversations with leaders in your organization about the importance of developing strategic foresight skills.
Forget the Review Form and Focus on Improving Performance
06/25/2024 03:30 PM - 04:30 PM E451, Lakeside Center - Level 4 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Joe Rotella, SHRM-SCP, SPHR, CPBA, Chief Value Officer, Delphia Consulting, LLC
Workplace Application:
Learn to establish an agile performance management process that adapts to dynamic business demands, encourages alignment between individual efforts and strategic objectives, emphasizes both team and individual goals, and fosters a performance-driven culture through motivation. 

Repeated from Monday at 2:00pm

Performance reviews often focus too much on the paperwork and the rigid annual cycle, causing frustration for managers and employees. To be effective, performance management should be streamlined, provide value to individuals and the organization, and be in sync with business needs. Join Joe Rotella, a renowned SHRM speaker, to discover better practices, like SMARTER goals and continuous coaching, that boost employee engagement, deliver results, and foster a high-performance culture.

Learning Objectives:

  • How to create an agile performance management process that can respond to quickly changing business needs.
  • How to help everyone connect the dots from their efforts to the organization's strategic goals.
  • How to focus on teams as well as individual goals.
  • How to focus on motivation to create a culture of performance.
Future-Proofing Your Workforce: Up-skilling & Re-skilling Strategies
06/25/2024 03:30 PM - 04:15 PM Roundtable Discussions, North Building - Level 3, Hall B (MPCC)
Track: Strategic HR

Moderator:
Nicole Belyna, SHRM-SCP, Director, Talent Acquisition & Inclusion, SHRM

Join us for this peer-to-peer facilitated discussion to discover how you can future-proof your workforce and ensure your organization's long-term success. Gain insights and best practices on how to upskill and reskill your workforce to meet the demands of the rapidly changing job market. 

HR in Flux: Navigating Social Trends Impacting Recruitment and Retention
06/25/2024 03:30 PM - 04:30 PM S501, South Building - Level 5 (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Organization (Technical), People (Technical)

Presenter:
Sherri Reese, Ph.D., Director of Talent, Michigan State University
Presenter:
Eric Canny, Associate Teaching Professor, University of Southern California
Workplace Application:
Attendees will depart equipped with an extensive comprehension of how each trend significantly influences HR practices and tangible strategies to adjust their recruitment and retention methodologies accordingly. 

Repeated from Monday at 3:30pm

The presentation offers an in-depth exploration of how contemporary social trends, many of which started before COVID-19, significantly reshape HR practices, particularly in the realms of recruitment and retention strategies. Exploring transformative shifts catalyzed by the intersection of social trends aligned with the rise and redefinition of the gig economy, technological advancements, social media impact, work-life balance, environmental and social responsibility, data-driven decision-making, and federal funding the indispensable need to create holistic employee experiences.

Learning Objectives:

  • Gain a profound understanding of various contemporary social trends and their direct influence on HR strategies, particularly in recruitment and retention.
  • Explore trends such as remote work, DEI initiatives, generational diversity, mental health emphasis, and technological advancements, grasping how each factor shapes HR functions.
  • Learn actionable strategies to attract and retain talent in dynamic work environments influenced by trends like remote work and the gig economy.
  • Acquire insights into tailoring recruitment approaches for remote talent and leveraging flexible work arrangements to bolster retention rates.
  • Delve into the significance of DEI initiatives beyond just attracting diverse talent.
  • Understand how these initiatives foster inclusive cultures essential for improving retention rates and promoting a positive work environment.
It's Not You... Well, Actually It Is You: The Art of Business Transformation
06/25/2024 03:30 PM - 04:30 PM E351, Lakeside Center - Level 3 (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Cameron Cozzens, CRO, The Arbinger Institute
Workplace Application:
Attendees will learn practical ways to influence change and dramatically improve organization-wide results. 

There's a reason that 70% of organizational transformation efforts fail. It's the simple fact that you can't change behaviors without changing mindsets first.   The root cause of most organizational problems is that people naturally focus inward, prioritizing their own needs, challenges, and objectives without an awareness of the impact on others. Organizations can only resolve internal problems and achieve breakthrough results by maximizing the extent to which their employees work to shift their mindset and begin to consider the impact of their actions on others.

Learning Objectives:

  • Understand the difference between an inward mindset and an outward mindset.
  • Explore the major problem underlying most change initiatives and the drivers of resistance.
  • Learn a simple but powerful influence model by first considering the objectives and challenges of those you're trying to influence.
Talent Comes First - When HR Has a Leading Role in the Effective Implementation of Generative AI
06/25/2024 03:30 PM - 03:50 PM Spotlight Stage 1, North Building - Level 3, Hall B (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Karl James Ahlrichs, SHRM-SCP, CSP, Senior Consultant, Gregory and Appel
Workplace Application:
HR is often very tactical in their thinking about new technologies and initiatives, and this session will build a strategic understanding of the challenges of AI and how HR must adapt to succeed. 

Radical change is here and HR is at the core of successful implementations. The arrival of AI as a disruptive force in modern organizations will require a whole new HR process - new tools and new processes will be needed to achieve the workforce of the future. This session covers both the strategies and tactics needed by HR professionals to drive the changes needed in the short term and support the long-term organizational strategies that will provide sustainability and growth into the future.  This session will start with three possible approached, then move to a departmental review of tactics and risks.

Learning Objectives:

  • An understanding of the three main AI implementation strategies.
  • A listing of the risks and rewards of each strategy.
  • A departmental review of needed HR strategies broken out by department.
  • A defined list of the three major KSA categories that applicants must be screened for in the future.
  • Two key questions to ask each applicant.
The Continued Evolution of the Employee Experience: The New Equation to Business Outcomes
06/25/2024 03:30 PM - 04:30 PM N230, North Building - Level 2 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Kris Erickson, Co-Founder & Executive Consultant, Workforce Science Associates
Workplace Application:
Connect the employee experience to business outcomes by understanding the global top drivers that have the greatest impact on employee motivation and engagement. 

When organizations successfully connect the employee experience to business outcomes it's a game changer. In fact, validated research continues to show a direct correlation between engagement and core financial metrics. Looking ahead, understanding the new factors driving engagement, leadership effectiveness, and organizational excellence is paramount to improving the employee experience and bottom line. Organizations who choose to pay attention to the most important factors driving the employee experience will see improved business outcomes-and will surely come out ahead. This session will provide an overview of the latest employee experience data to tell the story about what matters most to employees. Learn the trends organizations need to be aware of and the connection between the employee experience and financial performance in some of the top industries.

Learning Objectives:

  • Gain insight into the trends surrounding the employee experience based on validated data and research.
  • Implement best practices and methods for linking employee engagement to employee performance.
  • Correlate gross profit margin and other financial metrics to engagement levels to transform engagement into a driver of business outcomes.
Why Your Values Might Be Harming Your Company
06/25/2024 03:30 PM - 04:30 PM S406B, South Building - Level 4 (MPCC)
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Dr. David S. Cohen, Founder and Contrarian Consultant, DS Cohen & Associates
Workplace Application:
Leaders often believe the values put them into a box. These values prevent them from making business decisions that would be profitable. Do they follow the ethical code of the organization, or do they pursue profit over doing the right thing? Being able to have a foundation for what is & is not acceptable is the ultimate measure for decision-making. 

A year-end (2023) Gartner report, 'Top 5 Priorities for HR Leaders in 2024,' found that organizational culture is the number two concern of HR executives. Culture has become a ubiquitous term that has evolved to mean anything to anyone talking about culture. When examining or establishing a culture, one common activity is the expression of the values.    What is often overlooked is the values and culture of the organization already exist. What is also frequently ignored is that every organization has unspoken values or a covert culture.  The covert culture is reflected in the behaviours that are learned through observations and experiences.¯They are the authentic values of the company. Once your values are stated, employees believe they are the right way of acting, and the organization will inherently do good.   So why, for so many leaders, are values a source of pain?   Why do leaders feel the values are limiting?    But what happens when leaders make decisions that counter the values?    There are many situations where the articulation of the values can result in employee stress and cynicism. What actions can you take to avoid expressing your values only to have leaders undermine them? What are ways to embed the values with employees at all levels so there is a common interpretation and application? What is the business case for living the values, especially in difficult times?   What do The Body Shop, Danone, IKEA, Chick-fil-A, Ben & Jerry's, TOMS, REI (Recreational Equipment Inc.), Patagonia and Starbucks all have in common?

Learning Objectives:

  • What to do to ensure leaders are aligned with the values.
  • What is the difference between authentic values and aspirational values.
  • What is the implication if values are aspirational.
  • Why do leaders feel the values are limiting?
  • What happens when leaders make decisions that counter the values?
  • Why are many company value statements a source for employee cynicism.

06/26/2024

Change Management that Wins Hearts and Minds: Leading Your Organization through Transformation and Turbulence
06/26/2024 07:30 AM - 08:30 AM N230, North Building - Level 2 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Christina Coyle, SHRM-SCP, SVP Talent Acquisition Client Services, Alexander Mann Solutions Corporation
Presenter:
Annie Hammer, Head of Technology and Brand Advisory, AMS
Workplace Application:
No one can or will tell it for you, including your Internal Comms team. Your Transformation Story. When it comes to informing, engaging and winning over your organizational stakeholders, the change management framework must take into account your organization's DNA and be conveyed in your voice. You aren't just transforming the talent function, you are building momentum and launching a movement. 

Often new leaders are brought in with a mandate to drive change, change that is long overdue. Or by the time capital expenditures are finally funded, the level of pain has reached a fever pitch and business stakeholders have little patience remaining. In Change Management that Wins Hearts and Minds: Leading Your Organization through Transformation and Turbulence we will unpack the organizational archetypes (the early-adopters, detractors, distractors, and fair-weather fans) and equip you with real-world tools to successfully navigate whatever surprise comes your way.

Learning Objectives:

  • Be able to assess your organization's tolerance for change.
  • Identify key stakeholder archetypes and their 'so-what' relative to the change.
  • Testing the waters, and gauging when and how to course-correct, leveraging macro-external factors as social proof.
  • Positioning the organizational change as relief from pain versus taking our collective vitamins.
  • Managing organizational risk and professional credibility.
Conversations Improve Performance, Evaluations Can Undermined It!
06/26/2024 07:30 AM - 08:30 AM N228, North Building - Level 2 (MPCC)
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Christopher D. Lee, Ph.D; SHRM-SCP, Managing Partner, PerformanceConversations.com
Workplace Application:
Give your managers a proven, future-focused performance improvement system that transforms individual performance through the use of structured conversations and supportive coaching. 

There are three universal truths about traditional appraisals or evaluations.  They are widely used, universally despised, and are known to be ineffective.  Ratings, criticism, and judgement can demoralize employees and stigmatize their performance.  Coaching, offering support, and providing encouragement improve performance because they are given in realtime, are future-oriented and positive.  Learn the pioneering Performance Conversations method that uses questions and two-way communication to diagnose challenges, replicate successes, and identify opportunities for breakthrough performance.

Learning Objectives:

  • Identify and avoid the shortcomings and common pitfalls of traditional appraisals.
  • Learn to use the Performance Conversations method (from the SHRM-published book of the same name).
  • Learn how to ask questions that galvanize employee engagement and ownership of their contributions.
  • Learn how to define performance and manage it holistically using the efforts-outcomes-behaviors framework.
  • Transform management approaches by shifting one's mindset and skill set from supervision to a coaching model.

 

Why Strategic HR? Because "People Matter, and Purpose Matters"!
06/26/2024 07:30 AM - 08:30 AM N227, North Building - Level 2 (MPCC)
Competencies: Business (Behavioral), People (Technical)

Presenter:
Neena Kovuru, Strategic HCM Thought Leader, UKG
Workplace Application:
The session will examine the role of people analytics in driving HR strategy by creating a future sensing HR operating model where employees can connect with the purpose of the organization and sustain DEI&B goals while harnessing technology for actionable insights into people, and processes. 

Why does strategic HR matter? Learn to move Human Resources from being transactional focused to being strategic.  Transform HR by using technology to formulate real strategies, weaving DEI&B into the everyday workings and integrating organizations systems, people, processes, and culture.

Learning Objectives:

  • Discover HR's strategic role in fostering a growth mindset-culture that leads to better productivity, collaboration, and morale.
  • Use technology to formulate real strategies and integrate organizations systems, people, processes, and culture.
  • Incorporate DEI&B practices in your employee life cycle.
  • Learn to channelize data and use it effectively for enhanced insights, operations, and compliance.
Strategic Foresight - Strategic Planning for the Future of Work with Generative Artificial Intelligence Tools
06/26/2024 10:30 AM - 11:30 AM S105, South Building - Level 1 (MPCC)
Competencies: Business (Behavioral), Leadership (Behavioral)

Presenter:
Jason Gibson, Management and Program Analyst , U.S. Office of Personnel Management
Workplace Application:
Attendees will learn what framework foresight is and how to use strategic foresight tools to support effective strategic decision-making within their organization. 

This session provides an overview of the framework foresight method with a case study of how developing framework foresight outputs enhanced the strategic planning.  The case study includes examples of how generative artificial intelligence tools streamlined the environmental scanning process and the identification of the key drivers of change.   This case study on developing an organizational foresight capability is within the Federal government space; however, the lessons learned are also applicable to the broader human capital management community.

Learning Objectives:

  • Define strategic foresight.
  • Describe the key concept that there are multiple futures.
  • Identify the six activities of the framework foresight method.
  • Compare possible, plausible, probable, and preferred futures scenarios.
  • Explain how framework foresight can complement strategic planning.

Uncategorized

701: Leadership Skills for the Senior Executive: Mastering the Art of Negotiation
06/22/2024 01:00 PM - 05:00 PM Additional Fee and Registration Required
Track: Strategic HR
Competencies: Business (Behavioral), Leadership (Behavioral)

Presenter:
Valerie M. Grubb, Principal, Val Grubb & Associates, Ltd.
Workplace Application:
By the time this session ends, you'll be excited to tackle your next negotiation head on because you'll know how to prepare to WIN! 

If you think negotiating skills are only for salespeople, think again!  Every single relationship in HR's world entails some negotiation. 

Trying to increase your company's productivity levels? Expanding product lines? Buying a competitor? Getting more from your benefits provider? Asking for your own well-deserved promotion? In all of these situations, you'll have to negotiate to succeed.

This highly interactive session gives you the tools to negotiate with the toughest CEO, vendor or employee!

Learning Objectives:

  • Overcoming the zoom divide to get to the heart of the other side's concerns during negotiations.
  • The 5 Negotiation Styles (Avoid, Compete, Accommodate, Collaborate, Compromise) and when to employ (and avoid) each.
  • It's not just about money: what other negotiation criteria can help you (and the other side) achieve a win-win outcome.
  • Transforming your negotiation criteria from subjective to objective factors.
  • Reframing negative internal conversations that can sabotage your negotiation prowess.
  • Employing proper preparations to prevent a lousy outcome for you!