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If you think negotiating skills are only for salespeople, think again! Every single relationship in HR's world entails some negotiation.
Trying to increase your company's productivity levels? Expanding product lines? Buying a competitor? Getting more from your benefits provider? Asking for your own well-deserved promotion? In all of these situations, you'll have to negotiate to succeed.
This highly interactive session gives you the tools to negotiate with the toughest CEO, vendor or employee!
Learning Objectives:
- Overcoming the zoom divide to get to the heart of the other side's concerns during negotiations.
- The 5 Negotiation Styles (Avoid, Compete, Accommodate, Collaborate, Compromise) and when to employ (and avoid) each.
- It's not just about money: what other negotiation criteria can help you (and the other side) achieve a win-win outcome.
- Transforming your negotiation criteria from subjective to objective factors.
- Reframing negative internal conversations that can sabotage your negotiation prowess.
- Employing proper preparations to prevent a lousy outcome for you!
Managing projects can be challenging, especially if they span multiple divisions, time zones and countries. Done wrong, it can destroy careers (and companies!). Done right, it can garner you a "seat at the table." Are your Project Management skills ready to lead?
This highly interactive session will provide you the tools to Plan for Success; Lead and Execute Projects big or small; Deliver Results all while meeting Budget and Schedule Deadlines.
Learning Objectives:
- The essentials of Project Management: In-depth analysis of pre-project planning; identifying goals, deliverables and requirements (even while constantly shifting); creating a work breakdown structure illustrating what needs to be accomplished, in what order and by when; developing comprehensive time and costs estimates that fit within your organization's financial objectives; and targeting your messages to influence key stakeholders and gain their support for your project.
- Defining deliverables in financial terms your senior leaders care about (and will actually pay attention to).
- Conducting comprehensive risk probability vs. impact analysis to determine the likeliest causes for your project to become derailed and how to plan for and overcome those challenges (and any subsequent delays to your project).
- Easy-to-implement Project Management tools to help you plan for and manage your project including Gap and SWOT analyses, Fishbone (Cause & Effect) diagrams, Goal Breakdown Structure diagram, RACI matrix and several types of Gantt charts.
- Potential software tools that can help you get organized and track your project including Microsoft Project and/or Excel, Mind-Mapping software, SharePoint, Smartsheet and Basecamp to name a few.
In the dynamic Human Resources (HR) field, the emergence of Generative AI has presented a paradigm shift in how HR functions are performed. This session, titled 'Navigating the AI Landscape in HR: When to Rely on Generative AI vs. Consulting Expertise,' is designed to guide HR professionals in making informed decisions about integrating AI technologies while understanding the value and instances where human consultants are indispensable.
Learning Objectives:
- Understanding Generative AI in HR and the capabilities and limitations of generative AI technologies in the HR sector. This includes discussions on AI-driven recruitment tools, employee engagement bots, AI in training and development, and predictive analytics for workforce planning, including workplace wellness.
- Delving into the scenarios where human consultants' nuanced understanding, empathy, and expertise are critical. Emphasis on areas like conflict resolution, complex decision-making, personalized career development, and legal compliance.
- Providing a framework for HR professionals to determine when to deploy AI solutions and when to engage human consultants. This includes factors like the complexity of the task, ethical considerations, cost-benefit analysis, and the need for human judgment and emotional intelligence.
- Analyzing the outcomes and lessons learned to provide practical insights into decision-making processes.
- Exploring the future trajectory of AI in HR and how professionals can prepare for a hybrid model that optimally utilizes both AI and human expertise.
- Discussions on upskilling HR professionals to work alongside AI technologies effectively.
CEOs speak the business language of goals, costs, and accountabilies, yet most HR executives continue to 'solve' turnover and engagement with traditional one-size-fits-all implementations like pay, benefits, and responses to engagement and exit surveys. This session includes research that first-line leaders are the greatest causes of turnover, retention, and engagement along with a specific 5-step process to move retention and engagement accountability from HR to operations executives and their management teams...where it has always belonged.
Learning Objectives:
- Learn how to partner with finance to place dollar values on employee turnover.
- Analyze data that results in establishing both new-hire and annual retention goals...and proving in most organizations that cutting new-hire turnover is the key to improving overall turnover.
- Combine costing turnover, forecasting turnover and applying other business-driven methods will lead their executives to establish first-line leader retention goals and accountabilities.
Increase employee engagement by understanding Gen Z Mindsets; review current research on employee loyalty; examine 'PHYGITAL' trends in the workplace (intersection of digital and physical); Re-think AI as a tool that benefits HR leaders and employees; and Leverage the Purpose Profit Loop to increase the impact of your HR strategies.
Learning Objectives:
- Apply Gen Z Mindsets at work.
- Learn about the Purpose Profit Loop and be able to apply it to your strategy planning.
- See the latest research driving today's trends from AI to employee engagement.
In this session, we will explore the vital connection between key elements of Human Resources' Ambition and Strategy and their impact on worker safety. By analyzing data-driven correlations, we will delve into crucial aspects such as Employer of Choice Brand Recognition, Leader and Manager Effectiveness, Employee Engagement, Diversity, Equity, Inclusion, and Belonging, The Future of Work (including hybrid teams and a multi-generational workforce), and Change Management/Organizational Resilience. Drawing on emerging world of work trends and predictive worker behavior, you will acquire a collaborative approach to enhance the psychological safety of your workforce in partnership with your internal stakeholders. We will provide practical guidance on driving impactful change and influencing others to take action. Additionally, we will assist participants in aligning HR's key performance indicators with safety outcomes, enabling Human Resources to play a compelling role in safety discussions and secure a seat at the table. Join us and discover how to strengthen your organization's commitment to worker safety while promoting HR's strategic value.
Learning Objectives:
- Learn world of work trends and their predictive impact on HR Strategy and Ambition.
- Understand how psychological safety, worker engagement, and belonging are coincidental.
- Correlate HR's strategic direction and KPIs to worker safety (physical and psychological).
- Gain actionable insights and guidance into improving worker engagement through collaboration with cross-functional leadership.
Repeated on Tuesday at 12:30pm
Unmanaged workplace stress in the United States costs more than $300 billion annually in lost productivity, absenteeism, staff turnover, and medical, legal, and insurance expenditures. Many HR departments face escalating burnout, heightened workloads, and shortages. Navigating multiple competing priorities and changing organizational demands is compounded with uncertainty in the marketplace, workloads infiltrating their personal lives, and difficulty disconnecting from work. HR leaders will gain strategies to alleviate personal burnout and cultivate a growth-oriented mindset; equipping them to lead by example within their organizations. Learn from a Doctor of Nursing with 14 years of experience in improving outcomes and strategically navigating leaders to mitigate burnout and operate at peak performance.
Learning Objectives:
- Gain awareness of the research-validated stages of burnout.
- Recognize the early signs and symptoms of leadership burnout.
- Self-identify with your current phase of the burnout cycle.
- Master targeted strategies to reduce burnout in you lives and career.
Although deskless workers, or employees who rarely sit behind a desk to do their job, make up a sizable portion of the U.S. workforce, employers often struggle to find ways to meet these workers’ needs. To better understand the strategies used to encourage benefits enrollment and utilization among this group, SHRM partnered with Fidelity to conduct a survey of HR professionals. Join us as we dive into the results, and examine the best practices currently used within HR to engage deskless workers about their benefits.
Learning Objectives:
- Primary concerns that HR leaders have about deskless workers’ financial, life, health, and work well-being.
- The engagement strategies used to increase benefits enrollment, and utilization among deskless workers.
- Most effective engagement strategies used to increase benefits enrollment, and utilization among deskless workers.
Wouldn't hiring be easier if we just had a machine that could do it for us? Every CEO in the world will tell you there is nothing more important than talent. Yet, most of us still struggle to hire great talent. Tim Sackett is a talent acquisition expert and author of the SHRM best-selling book The Talent Fix, and he has written the instruction manual for all of us to build our own hiring machine. There are actually ten pieces you need to build a great hiring machine, and Tim will share each one in this session.
- Attract more talent.
- Convert more candidates to applicants.
- Fill jobs faster.
You will leave with an exact roadmap and the tools needed to build your world-class hiring machine. Hiring is hard. Having a hiring machine that does most of the hard work for you will make your life exponentially better!
Learning Objectives:
- Understand how world-class talent acquisition functions do things differently in successful hiring.
- Be given a roadmap and understanding of how to build their own hiring machine.
- Develop more strategic talent attraction strategies.
Are you motivated and ready to take your career to the next level? Show employers that you have the HR expertise and competencies needed to drive organizational success by earning your SHRM-CP or SHRM-SCP credential-the only HR certification anchored in behavioral competencies and backed by SHRM's 75 years of expertise in the industry. This session benefits anyone with an interest in learning what motivates HR professionals to pursue a SHRM credential, planning to apply for a SHRM credential, or already scheduled to sit for the SHRM-CP or SHRM-SCP exam. This session covers the practical basics of the SHRM certification exams and provides an opportunity to test-drive your readiness by answering sample questions.
Learning Objectives:
- Determine which exam is right for you.
- Explore the various in which you personalize your preparation plan.
- Gain best practices for studying.
- Get tips and tools to put you on the path to success.
Repeated on Tuesday at 2:00pm
In this session, you will learn a value-based approach to designing organizations that goes beyond the org chart or job descriptions. You will gain valuable insight to help guide your organization past potential pitfalls and toward the key drivers or capabilities that you're trying to impact. And you'll leave with an understanding of how to build your organization's blueprint to ensure future-state success.
Learning Objectives:
- Examine a value-based decision approach to designing the organization based on future-state capabilities (rather than jumping straight to an org chart).
- Explain new and different steps for designing and/or redesigning both the organization as well as roles and capabilities of the organization.
- Apply a value-based approach for org design with a blueprint that articulates the high-level architecture for the organization's roles, culture, and structure.
Most engagement efforts focus on workplace engagement. In fact, billions of dollars are invested annually to improving engagement, workplace culture, and leadership. But Gallup claims 67% of the workforce continue to be disengaged or actively disengaged. What gives? Research and case studies from Bob Kelleher's book, I-Engage, Your Personal Engagement Roadmap highlight that workplace engagement is often triggered by what happens at home as much as what happens at work. If an employee is not happy in life, they will struggle to find engagement at work. Do you know what engages you or your people? Do you know why or your employees are or aren't engaged? Are your positive or negative emotions driving your engagement? In this reflective session, discover the secrets to job fulfillment, the impact one's home and personal life have on workplace engagement, and proactive steps to boost engagement at both a personal level, and with employees you manage. You will learn key exercises and tools to unleash a holistic approach to engagement.
Learning Objectives:
- Learn how to engage the WHOLE employee.
- Coach employees to booster their personal engagement.
- Steps to become more engaged as an individual and to identify warning signs of disengagement with people you manage.
- Underst the two sides of engagement: personal and organizational.
The realm of HR is not exempt from the challenges faced by smaller organizations or single-person HR departments. 'Directing the Solo Symphony' unveils the difficulties unique to these setups and empowers HR leaders to overcome them. Solo HR professionals play a pivotal role in their organizations, often juggling multiple responsibilities. This session acknowledges their unique challenges and provides strategies for tackling them effectively. Attendees will gain a deeper understanding of HR management, transforming from task-oriented roles to strategic decision-makers. They will discover how to transition from an operational role to a strategic leader, while also evolving from practical application to a true innovator, paving the way for increased organizational impact. This session provides a harmonious blend of insights, practical solutions, and inspirational stories to equip solo HR professionals for success.
Learning Objectives:
- Identify and overcome the challenges faced by solo HR professionals.
- Develop skills for transitioning from an operational role to a strategic leader within small HR departments.
- Explore innovative practices and strategies for achieving greater organizational impact.
- Gain inspiration and practical solutions for excelling in a one-person HR department.
In recent memory, has there been any entertaining content providing better instruction to organizations and to human resources leaders than 'Ted Lasso'? The show's focus on the very human aspects of running an organization make clear how important our human capital is to our success. This session will use the wonderfully people-centric 'Ted Lasso' as the vehicle through which important topical human resources issues will be addressed. Invite inspiration from this nontraditional source, allow Ted and his friends to guide your organization, and . . . Believe!
Learning Objectives:
- Examine current issues confronting human resources and develop practical solutions to address those problems.
- Discover resources that can be utilized to enhance retention and recruitment for you organization.
- Evaluate the Human Resources concerns confronting our organizations and establish practical and business-focused solutions.
In this engaging presentation, John inspires the audience to embrace a CEO's viewpoint on HR by emphasizing two vital qualities: passion and ownership. Acquire valuable insights and strategies to transform your workplace through the power of human resources. Embrace the life-changing impact that amazingly awesome HR can have on your employees, organization, and community. Attendees will walk away with a personalized, strategic plan to do HR Like a Boss.
Learning Objectives:
- Adopt a CEO Perspective: Gain the ability to view HR through the lens of a CEO, understanding the strategic importance of passion and ownership in driving organizational success.
- Strategic Insights: Acquire valuable insights and strategies to leverage the power of human resources, transforming the workplace to enhance employee engagement and overall productivity.
- Keys to Exceptional HR: Embrace the essential elements that contribute to amazingly awesome HR, focusing on making a lasting impact on employees, the organization, and the broader community.
- Concrete Action Plan: Develop a tangible, actionable plan to implement HR Like a Boss principles, ensuring practical application and positive outcomes in the workplace.
Too often, senior executives, leaders and high performers operate under their own outrageous 'Big Shot' rules causing distrust and turnover, brand crushing headlines and social media spread, compliance crises and performance related disasters. Examples arise in every industrial sector including healthcare, education, finance, utilities, public, and private employment. This practical session will provide an HR strategy and tools for preventing and addressing 'Big Shot' misconduct before it causes lasting public, team and organizational damage.
Learning Objectives:
- Consider several high-profile examples and recent cases where senior leaders or 'high performers' engaged in routinely outrageous behaviors which caused significant harm inside and outside their organizations explaining why and how it was tolerated;
- Discuss strategies involving Board, C Suite and team members which will prevent or correct such problems benefitting talent acquisition, staff retention, performance, diversity, inclusion and results;
- Discuss strategies for addressing the 'conceptual resistance' that allows blatantly improper behaviors to continue, causing others to avoid speaking up or, if in leadership roles, failing to address such behaviors.
This presentation will delve into the latest trends in employee screening, with a particular focus on the effects AI can have on compliance measures. It will also explore the legal aspects of screening, specifically examining FCRA (Fair Credit Reporting Act) and EEOC (Equal Employment Opportunity Commission) trends and the latest lawsuits. Attendees will gain insights into the evolving landscape of employee background investigations, the challenges posed by emerging technologies, and the critical need for compliance with these crucial legal regulations.
Learning Objectives:
- Understand the latest techniques and trends impacting employers globally when it comes to compliance and avoiding litigation.
- Develop a comprehensive understanding of the interplay between AI-driven employee screening and FCRA (Fair Credit Reporting Act) and EEOC (Equal Employment Opportunity Commission) regulations, including their key provisions and implications for compliance.
- Identify common compliance challenges and pitfalls related to AI and its impact on the screening industry, specifically within the context of FCRA and EEOC, and learn strategies to effectively navigate these legal requirements.
- Explore some of the latest examples of lawsuits impacting employers, including EEOC's latest stance on employer violations, gaining practical insights into the consequences of non-compliance and how organizations can avoid legal issues.
- Acquire actionable knowledge on creating and implementing robust compliance processes and policies that ensure the highest level of due diligence and minimize potential risk, including the use of AI in that process. In addition, fostering a culture of transparency and fairness in the hiring process.
Repeated on Tuesday at 2:00pm
Who's exempt? Who's an employee versus an independent contractor? Are you are a joint employers? What are the penalties for errors? These and other issues have recently undergone major regulatory and policy reforms. This program will provide an overview of these developments and best practices for responding to them. In addition, the program will address some errors that, despite their best intentions, employers all too commonly make with respect to overtime compliance, determining who's exempt, what time is compensable, and nuances regarding calculating overtime pay. Knowing more on these topics and understanding what needs to be audited and modified will allow employers to better conform to the complex and ever-evolving rules regarding overtime, and thereby lessen -- if not avoid -- avoidable and substantial liability due to noncompliance.
Learning Objectives:
- Understanding new and pending FLSA regulations and the latest on their legal status, as well as the DOL's current FLSA enforcement initiatives.
- Appreciating mistakes commonly made by employers with respect to overtime compliance, and thereby getting a better a sense as to issues to watch out for while developing and administrating pay and payroll policies.
- Learning steps employers can take to avoid, or at least minimize their exposure to, common overtime pay violations by knowing what to look for while auditing policies and practices and then modifying them to better conform to the law.
Many employers in the United States start international expansion slowly, often employing one, two or a few employees (or maybe using them as contractors). While there are many benefits to this type of expansion, the risks related to issues such as Permanent Establishment, tax presence, using independent contractors and/or third-party employers can outweigh those benefits, if not handled properly.
Learning Objectives:
- Learn the key components to a successful start-up abroad.
- Learn how to navigate the risks of international expansion in various countries.
- Gain insight into making key strategic decisions about international expansion such as jurisdictional choices based on business needs, the relevant legal environment and local cultural challenges.
Too often we allow change to happen to us. As HR leaders, we should drive change throughout every level of the organization to ensure you have a people-first culture made up of employees equipped to perform. This session will teach you how to become a change catalyst that makes sustainable improvements to help your company thrive and succeed !!
Learning Objectives:
- Be a Change Catalyst and not a Change Victim - Turn the tables and be proactive in creating and driving change instead of being reactive in your HR role.
- Communicate and be strategic about when and how organizational change occurs - The best way to be strategic is by framing and giving direction to the work being done throughout the company.
- The benefit of regularly giving context to others - Context is often missing in communication and efforts at work. Giving context allows people to be informed and perform more consistently.
- Become comfortable in driving change, taking risks, and being a trailblazer - We must be leaders in our HR role who intentionally step forward to take risks and remain current and relevant.
The US Surgeon General has stated that lack of belonging is one of the nation’s biggest public health crisis’s and it has harmed individual and societal health. This significantly affects your organization and its bottom line. People do not feel valued, they are not engaged, and their people managers do not value them. The lack of belonging increases risk of premature death by 60%. DEATH! The healing for this crisis is in plain sight: civility and belonging will help us live healthier, longer, more fulfilled, and more productive lives.
As one of the top ten places to work, hear what SHRM is doing to create civility and belonging for our team. You will be able to gather many valuable insights to take back to your organization.
Learning Objectives:
- Create a plan to ensure civility in the workplace.
- Train people managers on creating belonging for their teams.
- Make civility an organization wide priority.
- Strengthen your workplace culture by providing opportunities, engaging team members, creating that sense of belonging for each and every person.
- Make your organization a great place for all team members.
Repeated on Tuesday at 3:30pm
Performance reviews often focus too much on the paperwork and the rigid annual cycle, causing frustration for managers and employees. To be effective, performance management should be streamlined, provide value to individuals and the organization, and be in sync with business needs. Join Joe Rotella, a renowned SHRM speaker, to discover better practices, like SMARTER goals and continuous coaching, that boost employee engagement, deliver results, and foster a high-performance culture.
Learning Objectives:
- How to create an agile performance management process that can respond to quickly changing business needs.
- How to help everyone connect the dots from their efforts to the organization's strategic goals.
- How to focus on teams as well as individual goals.
- How to focus on motivation to create a culture of performance.
Without question, leadership skills are critical for senior roles that have oversight over people and departments. However, savvy employees that are seeking a leg-up on career advancement start exhibiting their leadership chops from whatever seat they currently occupy. This session will take the mystery out of what it takes to lead from the chair you're in right now by exploring the six critical traits of great leaders and how to implement them in your day-to-day.
Learning Objectives:
- What it means to lead from the chair you're in right now.
- Why it's critical to learn to lead when you don't have direct reports (and how that will help set you up for success when you do have employees reporting to you!).
- How to lead company-wide initiatives without making enemies of your co-workers.
- How to leverage your company's resources and opportunities to gain the leadership knowledge you need to grow your career.
- Driving your own leadership development when your organization doesn't have a clear path or support for growth.
The Case: The topic is related to a 62-year-old conservative, family owned, promoter driven, inward looking organization in the precious metals industry. The business had been coming, the company had been standing, but nobody looked at its growth potential. There was a huge trust deficit between the management and employees. There was the highest level of confidentiality which was hampering the work to an unimagined extent. The systems, processes and policies were very archaic. It was a big challenge to attract talent in spite of good financial stability and position in the market. The brand was lost in oblivion.
Need for Change: The business environment is always dynamic, constantly evolving and endlessly demanding. It keeps on posing challenges even to the organizations which have existed in the market for years.
Learning Objectives:
- Conceptualizing, designing, and executing a structured organization change process for converting an inward-looking organization into a truly professional global company.
- Identifying the main constituents of organization change and factors which inevitably impact it and managing them to the advantage of the company.
- Understanding expected tangible and intangible impediments which are confronted while executing change management interventions.
- Enhancing involvement of internal stake holders at all the levels in the change process by winning their trust, acceptability, and commitment.
- Rebuilding the organizational culture, transforming the working environment, and broadening people perspective to internalize the effected change.
The conversation about the future of work often focuses on the business world, highlighting innovation and change. However, this overlooks the vital nonprofit sector, where the dialogue and solutions for it are just as crucial. 'The Nonprofit Navigator' is a dynamic session designed to fill this gap. It's a deep dive for nonprofit leaders and HR professionals into how their work is evolving in the social impact space and links the ideas of futurism in the for-profit sector to the mission-driven world of nonprofits, addressing how to navigate the changing landscape while staying true to core values. Participants will explore the distinctive challenges and possibilities of nonprofits, understanding how they can contribute to a fair and sustainable future. This session also serves as a conduit to the business sector's focus on Environmental, Social, and Governance (ESG) principles, offering strategies to integrate these into nonprofit goals without losing sight of their social imperatives. Attendees will leave with a clear vision of their unique role in molding a future that's innovative, socially conscious, and socially sustainable.
Learning Objectives:
- Explore the unique challenges and opportunities of the nonprofit sector in the context of the future of work.
- Understand the role of nonprofits in ensuring equality of opportunities and aligning with ESG goals.
- Gain insights into strategies for creating socially responsible work environments in the nonprofit sector.
- Empower nonprofit leaders with knowledge to drive positive change and innovation within their organizations.
Whether you interviewed for the job or not - you are the CEO of your career progression. In this session, you will identify how your unique blend of career experiences, life lessons, styles of interaction, and workplace strengths can be used to get you from the level you're at to the level you want to be. During this workshop, you will learn to write your own story and build a roadmap to your next career destination.
Learning Objectives:
- Learn the four critical ingredients for developing their career roadmap.
- Gain a strong understanding of the foundational steps to unleash their professional passion and purpose.
- Discover 18 actionable items to drive their career success.
- Receive two 'take-home' career management strategies to implement plans for their career vision.
SHRM-certified HR professionals stand out in the workplace for all the right reasons. Overcoming the hurdle of successfully becoming SHRM-CP or SHRM-SCP certified may seem like a daunting task, but fear not! The SHRM certification team is prepared to fully demystify common misconceptions, identify what to expect on test day, and provide tools to help you navigate the exam questions! SHRM Certification provides HR Professionals with the opportunity to exhibit their proficiency, skills, and knowledge needed to ensure success in today's demanding business environment. With the ever-changing job market becoming stronger, the competition for talent is fierce as new skills and knowledge are required to meet the demands of tomorrow. In fact, over 70% of business executives agree that it will be important for HR professionals to be SHRM-certified in the near future. Furthermore, studies show that 76% of SHRM-certified HR professionals reported a salary increase in the prior year, and over 90% of SHRM-certified individuals report that they feel valued and respected by their organization, have the expanded skill set to perform more meaningful work and feel confident in their abilities and decision-making skills. In this presentation, you will learn how SHRM-developed preparation resources will aid you on your journey to becoming SHRM certified, including the different processes for testing in-person at a Prometric test center versus remote proctoring, overcoming test anxiety, and mapping out a study plan that meets your financial needs and works with your schedule. Join us for this Spotlight Stage session to learn the best way you can Ace your SHRM certification exam!
Learning Objectives:
- Take a deep dive into the SHRM-developed resources to help applicants prepare for the SHRM-CP and SHRM-SCP exams.
- Receive an overview of how the exams are constructed, including details on knowledge and scenario-based situational judgment items (SJIs).
- Identify the resources available to help applicants prepare for the exam.
REPEATED ON TUESDAY at 11:00am
During this session, participants will receive tools, resources and practical examples of how to be a strategic leader. Strategy isn't something that is relegated to the board and the C-suite. Every leader must be strategic and not just within their department. The focus of this session is less about leading strategy for the HR department and more about how HR can drive strategic thinking and add value throughout the organization. The idea is that functional leaders don't need you to wear your HR hat when you are serving them-they need you to wear your operations, sales, marketing and executive hats. They NEED you to be STRATEGIC. Only when HR leaders begin to think strategically, act strategically and execute strategically will they really bring the most value possible to their organizations.
Learning Objectives:
- Determine what your real value is to your organization.
- Find out what you might be doing that makes it difficult to do business with you and what you can do to fix that.
- Be prepared to lead strategic planning and thinking sessions for the departments or groups that you serve.
- Evaluate the readiness of your constituents to make real and lasting changes.
- Apply an organizational health model to your efforts to determine areas of ailing and good health.
With AI on the horizon, no skill is more important in business today than the ability to understand, analyze, and act on information effectively and responsibly. HR professionals who are also savvy, sharp critical thinkers can cut through ambiguity and information overload to quickly zero in on what is really important. This session covers cognitive techniques and critical thinking tools to enhance decision-making under pressure and strengthen your impact. Years of leadership experience do not automatically provide critical thinking skills! Since even highly experienced business leaders sometimes make bad decisions that damage themselves and their organizations, something more than experience must be necessary. We'll use real-life examples to examine why incompetence, bad character, or low intelligence generally aren't to blame when leaders and organizations blunder. We'll learn how HR professionals can become better critical thinkers and add decision-making assets to their toolkit.
Learning Objectives:
- How AI depends on the human review, auditing and correction found in critical thinking.
- Critical Thinking theory and practice, with case studies focused on HR Decision Making methods that work in group environments.
- Group Dynamics that apply to HR issues.
- Coaching and Mentoring methods to teach others.
Join John Ferguson, the Chief HR Officer at NASCAR, and Laural Logan-Fain, PhD, the Associate Vice President of People Business Partnership at Spurs Sports & Entertainment, in this dynamic session as they discuss Power Skills and Drills crucial for the growth of a dynamic HR leader. This session will highlight the essential skills and strategies needed to guide attendees as they navigate the next steps of their career and the Racetrack of life.
Learning Objectives:
- Clarify your goal: CEO or Strategic Advisor?
- Connect with others through the art of storytelling.
- Define, develop, and demonstrate your Power Skills.
- Lead change and drive business outcomes.
The future of work has been disrupted, not just by long-standing trends, but by the unforeseen seismic shift of 2020. HR leaders were thrust into a global experiment, requiring a complete reimagining of people, technology, culture, and leadership. Now, it's time to move beyond reactive change and embrace disruption as a catalyst for positive impact and competive advantage. This session will equip you to harness the power of disruption, strategically disrupt traditional HR practices, and position your organization for sustained success in an ever-changing world.
Learning Objectives:
- Develop and implement strategic approaches for disrupting traditional HR practices, including leveraging data analytics, adopting agile methodologies, and fostering a culture of innovation within HR.
- Design and implement strategies for fostering a culture of disruption within your organization, including encouraging experimentation, promoting risk-taking, and empowering employees to lead change.
- Align HR's strategic approach to disruption with the organization's overall business objectives, ensuring that HR effectively contributes to competitive advantage and sustained success.
- Develop leadership skills that enable you to lead through uncertainty and change, fostering a culture of resilience and innovation within your HR team and the organization as a whole.
So often business leaders 'throw change over the wall' to HR, and you're expected to 'execute the change' by 'communicating' or 'training.' But you didn't even have a voice in the change, suspect employees will resist, and know there's a better way to roll it out. With the failure rate of major organizational changes at 70%, often due to 'people issues,' leaders desperately need HR's unique perspective. Join us for actionable take-aways to influence change!
Learning Objectives:
- Understand the role that HR professionals are typically asked to play during change initiatives - and also the role they could and should play - and how to close that gap to break the 'change failure cycle.'
- Learn about the most common sources of resistance to change, and how HR professionals can help reduce resistance to changes their organizations need to make to survive and thrive in this time of massive disruption across industries and around the world.
- Appreciate the needs and concerns of business leaders during change initiatives, and how to adapt one's approach and communications to 'speak in their language' in order to build relationships as a trusted advisor and influence for impact.
- Build skill in engaging for change up, down, and across the organization to partner in rolling-out successful and sustainable change, which will contribute bottom-line value to your organization by helping to increase the probability of implementing change smoothly and successfully, improving ROI and engagement in the process.
- Develop greater confidence and competence, and reduce stress and frustration, during change initiatives - for oneself and one's colleagues - by becoming more agile and change-ready as an HR professional, and by learning how to foster greater agility and change-readiness in the key stakeholders we serve.
In the 'Running on Fumes: DEI Fatigue and A Supreme Court Decision' session, participants explore the challenges of diversity, equity, and inclusion (DEI) efforts, addressing the exhaustion that can accompany these initiatives. The session also delved into the implications of a recent Supreme Court decision on DEI practices. Attendees will gain insights into navigating DEI fatigue and adapting strategies in light of the decision, fostering a more comprehensive understanding of the evolving landscape for DEIB initiatives.
Learning Objectives:
- Understand the manifestations and impact of DEI fatigue in the workplace, recognize signs, and implement strategies to mitigate its effects on individuals and organizational culture.
- Analyze the Supreme Court decision's implications for workplace DEI initiatives, while maintaining a commitment to fostering a diverse and inclusive environment.
- Develop adaptive strategies to address evolving challenges in the DEI landscape.
- Cultivate a workplace culture that prioritizes ongoing learning and dialogue about DEI, fostering an environment where employees are equipped to navigate complexities, contribute to inclusivity, and drive positive change within the organization.
In today's dynamic work environments, leadership goes beyond titles. Professionals need influential leadership and personal branding to make a lasting impact. In this session, we'll explore the synergy of influence and personal branding, craft a Personal Brand Statement to fuel career success and build credibility, influence and relationships to get results. Your personal brand isn't just a catchphrase; it's the value you offer. Discover your unique qualities, manage your brand, and accelerate your career.
Learning Objectives:
- Understand how to leverage your personal brand as an asset, ensuring alignment with your career goals, as well as your organization's goals to drive meaningful change.
- Discover what motivates humans, how communication works, and how to craft an effective vision that will allow you to lead people to success - regardless of your title or position.
- Develop strategies to manage organizational change using influence, balancing the needs of stakeholders, while actively promoting and communicating your personal brand for increased impact.
Although Quiet Quitting is all the rage, speaker/author Bob Kelleher first introduced the concept in his You Tube Video, Who's Sinking Your Boat (1.2 million views). In this dynamic and multimedia presentation, Bob shares studies that show that an individual's level of engagement or disengagement can be directly linked to a variety of factors: One's own engagement; who you select to manage people; the disconnect between an individual's and the firm's values; the dynamics that take place in people's lives OUTSIDE of work; and the failure of firms to hold the actively disengaged accountable. Bob will walk through key steps to reverse disengagement, while energizing and engaging your 'quiet quitters'.
Learning Objectives:
- How to identify your disengaged employees or those who are quietly quitting the organization.
- Learn the secrets to why employees become disengaged.
- Learn the key engagement drivers of the various workforce generations.
- Learn why staff selection might be the reason you have disengaged employees.
- Understand the important role accountability plays in one's engagement and self motivation.
- Leave with practical videos, case studies, and metrics to share with your own leaders.
Getting stuff done in the office can be challenging even under the best of circumstances. Everyone has their own priorities and deadlines. However, you've also got your own projects and getting them successfully implemented typically requires assistance from employees who don't work for you. This is where your powers of influence can help! In this fun and lively presentation, we'll review strategies to help you influence without authority for your projects and your career!
Learning Objectives:
- Inspiring others to share your vision (not just HR).
- Recognizing resistance to change from senior leaders - and how to overcome it.
- Why adapting your communication style to the person you're influencing is critical to your success (and how to do it on the fly).
- Going beyond logic - using emotions to win your point.
- Using 'constructive persuasion' to change viewpoints.
The 2023-2024 SHRM State of the Workplace report delves into the significant challenges organizations faced in 2023 and what they foresee looking ahead into 2024. Integrating the perspectives of HR professionals and U.S. workers, the research explores topics such as inflation, labor shortages, the state of HR departments and organizations’ adoption of AI. We invite you to join us as we unpack the findings, and share our recommendations for navigating 2024 and beyond.
Learning Objectives:
- The key issues faced by organizations in 2023.
- The emerging trends and anticipated challenges for organizations in 2024.
- The adoption and utilization of AI technologies in HR.
REPEATED FROM MONDAT at 3:30pm
During this session, participants will receive tools, resources and practical examples of how to be a strategic leader. Strategy isn't something that is relegated to the board and the C-suite. Every leader must be strategic and not just within their department. The focus of this session is less about leading strategy for the HR department and more about how HR can drive strategic thinking and add value throughout the organization. The idea is that functional leaders don't need you to wear your HR hat when you are serving them-they need you to wear your operations, sales, marketing and executive hats. They NEED you to be STRATEGIC. Only when HR leaders begin to think strategically, act strategically and execute strategically will they really bring the most value possible to their organizations.
Learning Objectives:
- Determine what your real value is to your organization.
- Find out what you might be doing that makes it difficult to do business with you and what you can do to fix that.
- Be prepared to lead strategic planning and thinking sessions for the departments or groups that you serve.
- Evaluate the readiness of your constituents to make real and lasting changes.
- Apply an organizational health model to your efforts to determine areas of ailing and good health.
Balancing market pay and internal equity is a challenge when developing your compensation plans. You must choose aligned survey sources to ensure you are paying market rates. Equally important is to make sure your organization's internal values are represented. After all, the market operates on pure supply and demand, with no inherent 'values'; whereas your organization has values that must be recognized, such as, pay equity, core position identification, and other company-culture considerations. How do you reconcile the two? In his presentation, John Rubino discusses the most important techniques and methodologies to ensure that you strike the right external and internal balance. You will learn how to articulate your organizations compensation philosophy and pay policy, choosing your benchmark jobs, identifying and analyzing survey sources, as well as internal job evaluation and pay equity methodologies, and much more - all to achieve an optimal balance in your compensation programs!
Learning Objectives:
- Identify and apply the optimal emphasis for your organization between market competitiveness and internal equity, to ensure that your compensation programs are properly equipped to attract, retain and motivate a well-qualified and motivated workforce.
- Create and articulate your organization's compensation philosophy and pay policy.
- Identify and analyze your benchmark jobs and valid market survey sources to ensure market competitiveness.
- Identify and apply the most-aligned internal job evaluation and pay equity methodologies to ensure that your organization's core values are properly represented in your compensation programs.
- Discuss additional tools and techniques to ensure that you are striking the right balance between market competitiveness and internal equity in your compensation programs.
As the future of work continues to evolve, traditional employee lifecycle experiences and retention strategies are no longer effective. In this transformative workshop, we'll delve into the future of work and the evolution of workplace culture. It's crucial for HR leaders to understand and adapt to these shifts. You'll walk away with tools and strategies to effectively navigate these changes, focusing on talent retention and the creation of a resilient, high-performance workplace culture.
Learning Objectives:
• Explore the changing dynamics of the workforce and the implications for talent retention.
• Identify the six stages of a human-centric talent lifecycle experience and how to implement them in their organization.
• Discover how to develop and implement effective talent retention strategies in the context of today's rapidly evolving work environment.
Many HR leaders get into HR with aspirations of doing purpose-driven work only to be stuck in the doldrums of administrative tasks. Recent research shows only half of HR leaders are viewed as strategic. Adam Weber has spoken with 1,000+ HR leaders and identified 5 traits that top leaders exhibit. He will share with the audience how to lean into those traits to elevate their own HR function from administrative to strategic.
Learning Objectives:
- The definition of strategic HR.
- The 5 traits of the top 5% strategic HR leaders.
- Practical ways to implement those 5 traits into their own HR function.
- How to catalyze the shift if their business still believes HR is not a strategic function that delivers bottom-line business impact.
Getting ethics right is a big deal, and ethics requires courage, especially in a world with AI arriving on our desktops. HR professionals often need help in maintaining high ethical and cultural standards for their organization. This facilitated discussion goes beyond a lecture on ethical principles – it includes actionable tactics and recent case studies that offer participants 'real-time' practice in resolving dilemmas, with participants sharpening their critical thinking skills. Participants will learn and practice effective tactics for aligning their values and ethics with their organization's goals and reducing their fears of 'doing the right thing' in complex situations.
Learning Objectives:
- Understanding how Critical Thinking and Ethics are under pressure from the arrival of Generative AI in our organization's life.
- Resolving Ethical Dilemmas using structured thinking tools.
- Preparing for the challenge of an employee needing to address ethics when the challenge/problem includes their boss' action or lack of action.
- How can an employee effectively 'delegate up' when they see an ethical issue that their boss either doesn't see or doesn't acknowledge to be an issue?
- Balancing logic, emotions, and courage while making difficult decisions.
- Building an action plan for personal and organizational courage.
The list of reasons employers get sued by employees is as long as it is wide, but a seasoned employment lawyer with 25 years in the trenches has seen certain ones more than others. Come for an engaging session by one of those lawyers reviewing his top 10 reasons why employers get sued by employees, and stay for preventative tips on how to avoid each and every one of them!
Learning Objectives:
- Identify 10 of the most significant day-to-day employment decisions they make which create compliance danger if done incorrectly.
- Understand the specific legal risk of being sued which is inherent in each of those choices.
- Learn and take back to your workplace practical and preventative solutions to each issue so as to avoid or minimize being sued.
Repeated from Monday at 11:00am
Unmanaged workplace stress in the United States costs more than $300 billion annually in lost productivity, absenteeism, staff turnover, and medical, legal, and insurance expenditures. Many HR departments face escalating burnout, heightened workloads, and shortages. Navigating multiple competing priorities and changing organizational demands is compounded with uncertainty in the marketplace, workloads infiltrating their personal lives, and difficulty disconnecting from work. HR leaders will gain strategies to alleviate personal burnout and cultivate a growth-oriented mindset; equipping them to lead by example within their organizations. Learn from a Doctor of Nursing with 14 years of experience in improving outcomes and strategically navigating leaders to mitigate burnout and operate at peak performance.
Learning Objectives:
- Gain awareness of the research-validated stages of burnout.
- Recognize the early signs and symptoms of leadership burnout.
- Self-identify with your current phase of the burnout cycle.
- Master targeted strategies to reduce burnout in you lives and career.
By implementing and maintaining a robust succession planning program, HR leaders can support their organizations in fostering a talent pipeline, enhance employee engagement, and maintain continuity during leadership transitions. Learn key steps such as talent identification, leadership development initiatives, mentoring and coaching, and evaluating the success of succession planning efforts. By following these strategies, organizations will create a sustainable leadership framework and promote the growth and development of their employees. HR leaders driving these efforts will add value to the organization.
Learning Objectives:
- How to track the success of internal promotions.
- How to benchmark internal talent against external talent.
- How to use stay interviews to develop internal talent.
- How to be deliberate about always up leveling your best talent.
The world at large is ever changing, and our organizations and employees are doing all we can to keep up. The days of going off to a strategic planning retreat, planning a 5-year vision and executing it are gone. We now operate in a world that is volatile, uncertain, complex, and ambiguous (VUCA). What do you as the leader have to do to adapt to this new and ever changing world and competing business priorities? We now operate in a world that is VUCA and changing by the day. This is a concept adapted from the military and embraced by business as a way to address the changes that we all are faced with. VUCA helps us consider - What do you as the leader have to do to adapt to this new and ever changing world and competing business priorities? Using this lens, we'll help the HR DOO plan their strategy for running a changing but forward focused department. We will identify what causes a VUCA environment and how you can identify where your organization is on the continuum. Then we'll give tips to address your situation - whether Volatile, Uncertain, Complex, Ambiguous or all 4. Looking through the lens of HR, we review the common needs of your workplace today and give tips and suggestions to align HR with the changes in the organization, ensure that you gain the resources you need, and establish yourself as the visionary team member that is helping to drive your organization forward.
Learning Objectives:
- What is the VUCA world-and why it's important for you as an HR leader to understand how it operates.
- How to evaluate the areas of HR to be impacted by changes.
- Establishing and advocating for needs of HR and your employees.
- Aligning processes with the new initiatives in your organization.
The present-day work environment is marked by volatility, uncertainty, complexity, and ambiguity, making it crucial for HR professionals to embrace modernization and digitization to address challenges quickly, and remain effective. In today's fast-paced business environment, agility and adaptability are essential for the success of the HR professional, while fragility and inflexibility lead to inevitable failure. An agile approach to HR is essential to revamp the work culture and your role as an HR Professional has never been more important!
Learning Objectives:
- Define and Explore Agile HR/HR Agility as a construct.
- Demonstrate HR's role as a Driver of Change in Organizations.
- Evaluate how HR Agility contributes to the following areas in HR: Recruitment, Learning and Development, Function Evaluation and HR Analytics.
- Explore Strategic KSA's that the CHRO of tomorrow needs to develop today!
- Discuss how Learning Agility affects and contributes to overall HR Agility,
The California Supreme Court issued several wage-hour decisions in the last few years that complicated the already daunting task of driving wage-hour compliance in private sector workplaces. Whether you are charged with handling issues related to calculating the regular rate of pay for overtime, dealing with meal and rest period premium pay, determining when on-call time is compensable, or managing any of the other 'hot' wage-hour topics in California, you need to understand the law and how to apply it in a practical manner. In this interactive session, Jennifer Shaw, a nationally respected employment lawyer, will cover these topics and more. She also provides litigation-tested strategies for changing your risky practices without encouraging a lawsuit.
Learning Objectives:
- Learn about the key California wage-hour laws.
- Learn practical tips to ensure compliance with California's wage-hour laws.
- Learn how to conduct a wage-hour compliance audit.
- Learn how to make changes in wage-hour practices without encouraging litigation.
Revolutions happen when current systems break down and no longer serve their purpose. Our challenges to find, recruit, and retain talent using traditional approaches clearly show the need for a workforce revolution. This session will show how to find and develop talent from multiple sources to meet employer needs.
Learning Objectives:
- Recognize where traditional recruiting approaches fall short in today's workplace.
- Understand the need to re-evaluate employee strategies that include automation, internal development, and recruitment from non-traditional candidate pools.
- Learn best practices using a competency-based model to build in-house development programs that acclimate, up-skill, and promote employees.
- Create a roadmap to revolutionize in-house recruitment efforts.
- Engage strategic partners to help find and grow the best talent.
Healthy businesses are comprised of individuals who understand the full scope of the business, what it takes to be successful, and what roles everyone within the organization plays in contributing to the mission. Networking is the key to gaining the full circle of knowledge and support that is required to make an organization whole, healthy, and successful. As an HR professional, you must know the people you work with, what they do, and how you can collaborate with one another to boost the company's success.
Learning Objectives:
- Understand that networking is a set of skills used to expand one's community (internally and externally), demonstrate interest, and build trust.
- Learn the competencies involved in being an effective networker and how to apply them.
- Practice a few critical networking skills you can utilize with your organization as a way to expand your knowledge of the business, your investment in the mission of the organization, and your ability to provide professional expertise more broadly.
- Learn to use your network more effectively in a virtual environment including refining your LinkedIn practice and virtual meeting strategies.
Working with people can be challenging. It's easy to become overwhelmed and burned out and become a person who goes through the motions in HR. However, that's not who we should be – ever !! This session will confront the reality of where HR is in today's organizations and where it should go. It starts with us being genuine humans ourselves. All. The. Time. You'll learn proven ways to be yourself and be the leader you were meant to be as a business professional who happens to practice HR.
Learning Objectives:
- Be Human Yourself – Learn how it's safe to be yourself at work. In fact, it will set the model for your entire organization's culture.
- Getting Unstuck – Move from being stagnant to being proactive and ahead of the furious pace everyone experiences.
- The C's Have It – Start effectively working with the executives on purpose by showing them the value of a people-centric company.
- Invest in Others – Develop relationships with employees at all levels of the organization by intentionally investing your time.
- Define the Workflow – Learn how to effectively balance the mix of project-oriented work, employee relations situations, and the constant push of daily HR work.
Repeated from Monday at 11:00am
In this session, you will learn a value-based approach to designing organizations that goes beyond the org chart or job descriptions. You will gain valuable insight to help guide your organization past potential pitfalls and toward the key drivers or capabilities that you're trying to impact. And you'll leave with an understanding of how to build your organization's blueprint to ensure future-state success.
Learning Objectives:
- Examine a value-based decision approach to designing the organization based on future-state capabilities (rather than jumping straight to an org chart).
- Explain new and different steps for designing and/or redesigning both the organization as well as roles and capabilities of the organization.
- Apply a value-based approach for org design with a blueprint that articulates the high-level architecture for the organization's roles, culture, and structure.
Did you know that facts are 22 times more memorable to an audience when delivered within the context of a story? With the rise of AI, the ability to communicate data effectively is important to bring to life the insights from the intelligence. This session equips HR professionals with the formula to solve the equation of data storytelling in a fast-paced, information-flooded world. You'll learn what a crosswalk countdown timer and a Roman tour guide have to do with effective storytelling, and leave with the ability to convey complex information in a compelling way to influence decisions and gain buy-in.
Learning Objectives:
- Transform data into engaging stories that resonate with stakeholders, enabling better decision-making.
- Master the use of visuals to convey HR metrics memorably.
- Leverage data-driven narratives to influence organizational strategy, from talent acquisition to retention to diversity and inclusion effort.
- Explore techniques to instill a data-driven mindset within your HR team, fostering a culture of continuous improvement and innovation.
Repeated from Monday at 12:30pm
Who's exempt? Who's an employee versus an independent contractor? Are you are a joint employers? What are the penalties for errors? These and other issues have recently undergone major regulatory and policy reforms. This program will provide an overview of these developments and best practices for responding to them. In addition, the program will address some errors that, despite their best intentions, employers all too commonly make with respect to overtime compliance, determining who's exempt, what time is compensable, and nuances regarding calculating overtime pay. Knowing more on these topics and understanding what needs to be audited and modified will allow employers to better conform to the complex and ever-evolving rules regarding overtime, and thereby lessen -- if not avoid -- avoidable and substantial liability due to noncompliance.
Learning Objectives:
- Understanding new and pending FLSA regulations and the latest on their legal status, as well as the DOL's current FLSA enforcement initiatives.
- Appreciating mistakes commonly made by employers with respect to overtime compliance, and thereby getting a better a sense as to issues to watch out for while developing and administrating pay and payroll policies.
- Learning steps employers can take to avoid, or at least minimize their exposure to, common overtime pay violations by knowing what to look for while auditing policies and practices and then modifying them to better conform to the law.
Every year, SHRM Foundation distributes over $700,000 in scholarships, grants, and awards and channels thousands of HR professionals through mentorship, training, and certification opportunities offered at low or no cost. Whether you are a student preparing to enter the field of HR, an emerging professional looking to find your way, a mid-career professional looking to grow and upskill, or a seasoned professional worthy of being celebrated for your contributions to the HR field, the SHRM Foundation has ways of supporting you on your journey. In this session, hear from Lana Williams, who leads our efforts to strengthen the HR field, about how you can access financial support for schooling, credentialing, or certification; engage in mentorship opportunities; get low or no-cost upskilling to make you more competitive; and nominate or be nominated for various awards.
Learning Objectives:
- Hear about the various scholarship opportunities available to undergraduate and graduate learners in HR.
- Walk through the ways you can access credentials and certifications, including the SHRM-CP, with a grant from the SHRM Foundation.
- Learn how you can become a mentor or a mentee to help be part of creating a robust future for the HR field.
- Hear about the HR registered apprenticeship program and how it is offering employers an earn-and-learn pathway for new HR professionals.
- Explore the low- and no-cost credentials offered by the SHRM foundation to build Your skills.
Repeated from Monday at 2:00pm
Performance reviews often focus too much on the paperwork and the rigid annual cycle, causing frustration for managers and employees. To be effective, performance management should be streamlined, provide value to individuals and the organization, and be in sync with business needs. Join Joe Rotella, a renowned SHRM speaker, to discover better practices, like SMARTER goals and continuous coaching, that boost employee engagement, deliver results, and foster a high-performance culture.
Learning Objectives:
- How to create an agile performance management process that can respond to quickly changing business needs.
- How to help everyone connect the dots from their efforts to the organization's strategic goals.
- How to focus on teams as well as individual goals.
- How to focus on motivation to create a culture of performance.
Radical change is here and HR is at the core of successful implementations. The arrival of AI as a disruptive force in modern organizations will require a whole new HR process - new tools and new processes will be needed to achieve the workforce of the future. This session covers both the strategies and tactics needed by HR professionals to drive the changes needed in the short term and support the long-term organizational strategies that will provide sustainability and growth into the future. This session will start with three possible approached, then move to a departmental review of tactics and risks.
Learning Objectives:
- An understanding of the three main AI implementation strategies.
- A listing of the risks and rewards of each strategy.
- A departmental review of needed HR strategies broken out by department.
- A defined list of the three major KSA categories that applicants must be screened for in the future.
- Two key questions to ask each applicant.
When organizations successfully connect the employee experience to business outcomes it's a game changer. In fact, validated research continues to show a direct correlation between engagement and core financial metrics. Looking ahead, understanding the new factors driving engagement, leadership effectiveness, and organizational excellence is paramount to improving the employee experience and bottom line. Organizations who choose to pay attention to the most important factors driving the employee experience will see improved business outcomes-and will surely come out ahead. This session will provide an overview of the latest employee experience data to tell the story about what matters most to employees. Learn the trends organizations need to be aware of and the connection between the employee experience and financial performance in some of the top industries.
Learning Objectives:
- Gain insight into the trends surrounding the employee experience based on validated data and research.
- Implement best practices and methods for linking employee engagement to employee performance.
- Correlate gross profit margin and other financial metrics to engagement levels to transform engagement into a driver of business outcomes.
A year-end (2023) Gartner report, 'Top 5 Priorities for HR Leaders in 2024,' found that organizational culture is the number two concern of HR executives. Culture has become a ubiquitous term that has evolved to mean anything to anyone talking about culture. When examining or establishing a culture, one common activity is the expression of the values. What is often overlooked is the values and culture of the organization already exist. What is also frequently ignored is that every organization has unspoken values or a covert culture. The covert culture is reflected in the behaviours that are learned through observations and experiences.¯They are the authentic values of the company. Once your values are stated, employees believe they are the right way of acting, and the organization will inherently do good. So why, for so many leaders, are values a source of pain? Why do leaders feel the values are limiting? But what happens when leaders make decisions that counter the values? There are many situations where the articulation of the values can result in employee stress and cynicism. What actions can you take to avoid expressing your values only to have leaders undermine them? What are ways to embed the values with employees at all levels so there is a common interpretation and application? What is the business case for living the values, especially in difficult times? What do The Body Shop, Danone, IKEA, Chick-fil-A, Ben & Jerry's, TOMS, REI (Recreational Equipment Inc.), Patagonia and Starbucks all have in common?
Learning Objectives:
- What to do to ensure leaders are aligned with the values.
- What is the difference between authentic values and aspirational values.
- What is the implication if values are aspirational.
- Why do leaders feel the values are limiting?
- What happens when leaders make decisions that counter the values?
- Why are many company value statements a source for employee cynicism.
Often new leaders are brought in with a mandate to drive change, change that is long overdue. Or by the time capital expenditures are finally funded, the level of pain has reached a fever pitch and business stakeholders have little patience remaining. In Change Management that Wins Hearts and Minds: Leading Your Organization through Transformation and Turbulence we will unpack the organizational archetypes (the early-adopters, detractors, distractors, and fair-weather fans) and equip you with real-world tools to successfully navigate whatever surprise comes your way.
Learning Objectives:
- Be able to assess your organization's tolerance for change.
- Identify key stakeholder archetypes and their 'so-what' relative to the change.
- Testing the waters, and gauging when and how to course-correct, leveraging macro-external factors as social proof.
- Positioning the organizational change as relief from pain versus taking our collective vitamins.
- Managing organizational risk and professional credibility.
Why does strategic HR matter? Learn to move Human Resources from being transactional focused to being strategic. Transform HR by using technology to formulate real strategies, weaving DEI&B into the everyday workings and integrating organizations systems, people, processes, and culture.
Learning Objectives:
- Discover HR's strategic role in fostering a growth mindset-culture that leads to better productivity, collaboration, and morale.
- Use technology to formulate real strategies and integrate organizations systems, people, processes, and culture.
- Incorporate DEI&B practices in your employee life cycle.
- Learn to channelize data and use it effectively for enhanced insights, operations, and compliance.
This session provides an overview of the framework foresight method with a case study of how developing framework foresight outputs enhanced the strategic planning. The case study includes examples of how generative artificial intelligence tools streamlined the environmental scanning process and the identification of the key drivers of change. This case study on developing an organizational foresight capability is within the Federal government space; however, the lessons learned are also applicable to the broader human capital management community.
Learning Objectives:
- Define strategic foresight.
- Describe the key concept that there are multiple futures.
- Identify the six activities of the framework foresight method.
- Compare possible, plausible, probable, and preferred futures scenarios.
- Explain how framework foresight can complement strategic planning.