Beyond Prompts: The 5 Pillars to Build Human-AI Relationships that Get Things Done | Sessions

As artificial intelligence evolves from a tool into a digital counterpart, organizations face a critical challenge: technical expertise alone isn't driving the expected business results. According to a study by Upwork in July, 2024, 77% of employees using AI say these tools have added to their workload, and nearly half (47%) of employees using AI report they do not know how to achieve the expected productivity gains. In this groundbreaking talk, Paul reveals why traditional AI training falls short and he demonstrates how organizations can achieve remarkable productivity gains by preparing employees to treat AI as a team member, while avoiding the common pitfall of anthropomorphizing these digital tools. It all starts with training employees to accept, better understand, and effectively use AI. Attendees will learn concrete strategies for managing AI-related anxiety, building trust in human-AI hybrid teams, and creating workflows that integrate both human and artificial intelligence.

Learning Outcome 1: Design and implement change management strategies for AI integration that address employee resistance, build psychological safety, and foster a culture of innovation.

Learning Outcome 2: Design and implement training programs that build AI collaboration competencies in human-AI hybrid teams, focusing on both technical skills and emotional intelligence while establishing clear protocols for collaboration.

Learning Outcome 3: Develop frameworks for ethical AI adoption that align with organizational values, ensure compliance, and maintain employee trust while improving operational efficiency.