HR Experts vs. ChatGPT: Key Takeaways | Sessions

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Concurrent Session
HR Experts vs. ChatGPT: Key Takeaways
In-Person and Virtual Tuesday 06/25/2024 02:00 PM - 03:00 PM   Add to calendar

Competencies: Business (Behavioral), Leadership (Behavioral), Organization (Technical) | Intended Audience: Mid-Level, Senior-Level, Executive-level
Workplace Application:
Attendees will learn more about how generative AI stacks up against HR Experts and how to empower employees to embrace and collaborate with the latest technology. 

Repeated from Monday at 2:00pm.

What happened when Mitratech conducted an experiment, asking ChatGPT a series of common HR questions, and pitting their answers against Mitratech's human experts, who boast an average of 18 years of experience? Chief Services Officer Susan Anderson, who leads Mitratech 's team of HR Experts, will share with her audience the most surprising takeaways from proof-of-concept experiments, including what it takes to transform employee perceptions of generative AI from a threat to an asset.

Learning Objectives:

  • Attendees will learn about AI's limitations, potential, and why emotional intelligence will remain a competitive advantage.
  • Attendees will learn the process to run Generative AI experiments, including a rubric for grading responses that can be adapted to organizational needs.
  • Attendees will learn why the cultural journey is essential to organizational success and how to create a company culture that embraces the potential collaboration with AI.
Susan Anderson, SHRM-SCP Photo
Susan Anderson, SHRM-SCP, Head of HR Compliance and Content,