Functional Forgiveness: The Underrated Business Imperative | Sessions

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Concurrent Session, ENX CHRO, ENX HR Leaders, ENX Mid-Market
Functional Forgiveness: The Underrated Business Imperative
In-Person and Virtual Tuesday 06/25/2024 12:30 PM - 01:30 PM   Add to calendar

Competencies: Business (Behavioral), Interpersonal (Behavioral) | Intended Audience: Mid-Level, Senior-Level
Workplace Application:
Attendees will learn to practice functional forgiveness as a methodology in conflict resolution and in sustained, healthy internal communication. 

Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.

Repeated from Monday at 12:30pm.

Businesses struggle with communication on a good day so having unnecessary or unresolved conflict added in will only cause deeper structural and organizational flow issues. And while conflict management is a useful skill to exercise, the lack of understanding of forgiveness as a piece of that plan will lead to more repeated situations with those same involved individuals.

Learning Objectives:

  • To be able to identify the mired and conflicted communication snags in conflict management within an organization.
  • To be able to define what forgiveness (in a business context) is and isn't.
  • To be able to practice functional forgiveness as a methodology in conflict resolution and in sustained, healthy internal communication.



Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/.

Live Streaming and Recording: Unless marked 'in person only,' all sessions are live-streamed on the app or web format and available for replay 30 days after the event.

Acknowledgment of Technical Issues: While rare, technical issues may occur during sessions. We appreciate your patience as we quickly address them.

Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.