Underutilization of Mental Health Benefits: A Revenue Issue? | Sessions

Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.

Ensure that your investment in mental health actually delivers on what matters in this session with Melissa Frieswick, President and Managing Director at Koa Health discussing the business risks associated with underutilization of mental health resources and key strategies to optimize your organization’s approach to workforce mental health.

Workplace Application: 

With 6 out of 10 employees saying they’ve experienced a mental health challenge, organizations everywhere are facing the need to support employee mental health head on. 9 out of 10 organizations offer mental health benefits. But even the best mental health benefits only add value when employees actually use them and many workplaces continue to struggle with underutilization. 

Find out what low uptake and engagement costs organizations (and employees) and ensure your investment in mental health actually delivers on what matters in this session with Melissa Frieswick, President and Managing Director at Koa Health. 

Melissa will share key insights and practical advice acquired in her 20 years in global healthcare innovation and over a decade in the payor space, delving into why your current benefits may not be performing as expected, what can be done to turn the situation around and how to transform your organization’s approach to mental health care to maximize coverage for your workforce and results for your bottom line.

Learning Objectives:

• Key signs to look for that show your mental health benefits are underperforming
• A clear concept of the business risks poor utilization of mental health benefits creates
• Expert advice on how to solve for underutilization and limited coverage
   

Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/. Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.