They Can't Fix What They Don't Know | Sessions

Workplace Application:

Attendees will identify the five most common barriers to feedback in today's workplace and learn new tools to help managers overcome them to improve employee performance and retention. 

Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.

Despite our recent efforts, employee turnover and retention are still among the top concerns of CEOs, HR, and managers. Pay raises, flextime, remote work, and all the other perks haven't been enough. Why? Employees who leave consistently identify poor feedback as one of the biggest reasons.  When translated, you may recognize these: (a) I don't know what is expected of me, (b) I don't know how I'm doing, (c) I don't know where I stand within the company, (d) I don't know the future holds for me or the company, or (e) I never hear from my manager. Within this session, we'll identify the 5 common trends among managers that prevent effective feedback and how to overcome them. We'll tap into the latest workforce research and compare it to shifts in attitude, demographics, work ethics, learning styles, relationships, and more. You'll also leave with specific tools and action plans you can implement right away with managers to begin to see immediate results.Learning Objectives:Learn about the top five barriers that most commonly get in the way of effective feedback and accountability.Identify the differences in today's workforce that require a shift in how we deliver feedback to effect change.Consider best practices to instill a culture conducive to feedback and continuous improvement.Understand the 'roadmap' to effective feedback to train and implement with managers.Promote greater inclusion in the workplace through effective communication and engagement with employees.


Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/.

Live Streaming and Recording: Unless marked 'in person only,' all sessions are live-streamed on the app or web format and available for replay 30 days after the event.

Acknowledgment of Technical Issues: While rare, technical issues may occur during sessions. We appreciate your patience as we quickly address them.

Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.