Wellness Session, From “I” to “We”: Transforming Illness to Wellness | Sessions

Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.

Workplace Application: First Stop Health's mission is to provide delightful healthcare experiences to our members. First Stop Health (FSH) provides care that people love® with various digital healthcare services and we believe that accessing healthcare should be safe, simple and low-to-no cost without compromising quality. Every patient has their own unique healthcare journey and with our Virtual Primary Care, Urgent Care and Mental Health, members have access to an exceptional care team for support and guidance every step of the way. Patients can access FSH virtual care 24/7 via app, website or phone. As a standalone solution that complements the benefits ecosystem, virtual visits do not incur claims which in turn reduces healthcare spending for employers and employees. 

Description: Healthcare has an engagement problem. Teira Gunlock, CEO of First Stop Health (FSH), will be joined by SHRM's Keren Maldonado, SHRM-SCP, Director of Total Rewards, to discuss the value of implementing a primary care strategy that engages employees in their health and wellness. During this session, Gunlock will share: 

• Why SHRM implemented FSH virtual care and its results alongside Maldonado 
• The state of primary care in the United States and how to change patient behavior
• How a highly utilized virtual care strategy helps lower healthcare costs for employers

Learning Objectives: 

• Healthcare has an engagement problem
• Implementing a highly utilized primary care strategy actually brings value to organizations
• This strategy not only creates a healthier workforce but can also help employers save money down the line
• It is possible to change patient behavior using innovative methods and models
• More healthcare use does not have to mean increased healthcare costs for employers and employees

Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/. Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.