Empathy: The New Work Culture Norm | Sessions | SHRM24 Annual HR Conference

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Concurrent Session, ENX CHRO, ENX HR Leaders, ENX Mid-Market

Empathy: The New Work Culture Norm

In-Person and Virtual Tuesday 06/25/2024 12:30 PM - 01:30 PM

Tracks: Leadership & Personal Growth, People & Talent Management, Workplace Culture, Empathy & Work Life Integration

Competencies: Interpersonal (Behavioral), Leadership (Behavioral) | Intended Audience: Mid-Level

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Workplace Application:

Empathy is a critical HR leadership skill. It helps to build and sustain positive workplace relationships, foster diversity and inclusion, encourage cooperation and collaboration, and facilitate conflict management. Empathy generates an interest in and appreciation for others, paving the way to more productive working relationships.

Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.

Our workplaces are filled with diverse people whose lives require more from them than ever before. People are managing their personal lives, their families and extended families, their mental health, their emotions, a world that experiences change almost instantaneously, and the everyday stresses that come with being human. Yet we have a difficult time recognizing that these things impact the workplace, and that people are more than the work they do. All people have an innate need to feel understood, heard, or just validated-that life is tough, and we support them. Enter empathy - our ability to understand what others are feeling and actively share emotions with others. Our ability to lead with empathy and value people for who they are can have a significant impact on the workforce. So, how do we solve it? Join this discussion where we will explore what it means to demonstrate empathy and how we can make this a part of our everyday actions.

Learning Objectives:

Define empathy and the various types of empathy.
Explore the importance of empathy in the workplace.
Discuss how to strengthen empathy skills and remove roadblocks that inhibit empathy.
Develop a plan of action for creating a more empathic culture.

Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/.

Live Streaming and Recording: Unless marked 'in person only,' all sessions are live-streamed on the app or web format and available for replay 30 days after the event.

Acknowledgment of Technical Issues: While rare, technical issues may occur during sessions. We appreciate your patience as we quickly address them.

Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.