Making "Difficult Communications" Less Difficult: Best Practices and Strategies for Success | Sessions

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Concurrent Session, Mega Session
Making "Difficult Communications" Less Difficult: Best Practices and Strategies for Success
In-Person and Virtual Monday 06/12/2023 01:30 PM - 02:30 PM   Add to calendar

Competencies: Interpersonal (Behavioral), Workplace (Technical) | Intended Audience: Mid-Level
Workplace Application:
This presentation will discuss best practices and strategies for handling difficult communications in the workplace. 

This session will examine the top barriers to healthy communications, provide strategies for addressing each, and identify the most common communication mistakes employers make. The session will also explore de-escalation techniques and provide tips for individuals to become better communicators.

Learning Objectives:

  • Explore the various types of workplace issues that may create difficult communications, including performance problems, employee terminations, workplace conflicts, and harassment issues.
  • Cover stereotypes and bias as well as other common barriers to healthy communications.
  • Provide techniques and tips to help attendees become better communicators.

In-person session offerings are on a first-come, first-served basis.

To view all event accessibility & accommodations details visit here.

If a speaker has provided session materials, please visit


All virtual sessions inherently run the risk of audio or visual issues due to factors out of our control. If any technical difficulties arise, we appreciate your patience and understanding as we work diligently to resolve it. Most virtual sessions are recorded and will be available to view on demand until Monday, August 14 at 8:00 AM PT.

Joseph L. Beachboard Photo
Joseph L. Beachboard, Nationally Recognized Employment Lawyer,
Beachboard Consulting Group
Dennis Alan Davis, Ph.D. Photo
Dennis Alan Davis, Ph.D., Director - Client Training,
Ogletree Deakins