803: Workplace Crisis Management, Conflict Resolution, and Navigating Extreme Change | Sessions

Search Schedule

Preconference Workshop
803: Workplace Crisis Management, Conflict Resolution, and Navigating Extreme Change
Additional fee and registration required
In-Person Sunday 06/11/2023 08:00 AM - 12:00 PM   Add to calendar

Competencies: Interpersonal (Behavioral), Leadership (Behavioral) | Intended Audience: Mid-Level
Workplace Application:
Workplace crisis management helps HR leaders hone their communication and teambuilding skills in today's tumultuous business environment. 

2023 ushers in volumes of sweeping changes, from continuing to manage through the Covid crisis to large-scale employee turnover, silent quitting, and returning employees to the office. How HR leads its operational management teams through extended periods of upheaval directly ties to organizational effectiveness, culture change, and the bottom line. Join former CHRO of Nickelodeon, Paul Falcone, as he helps to identify new ways of mastering the ongoing aftershocks to our teams and organizations.

Learning Objectives:

  • Explore Individual Crises, including addressing "silent quitting" syndrome, termination and layoff communications, and dealing effectively with employee burnout.
  • Examine Departmental & Team Crises, including mediating employee disputes, putting a final end to bullying and passive-aggressive behaviors, and making it safe for your teams to share their concerns in a "psychologically safe" way.
  • Review Company Crises, including demands for hybrid work and returning reluctant employees to the office, threats to unionize, and being prepared for further global crises and natural disasters

By no means a "gloom and doom" approach to the many changes before us, Paul places a healthy and constructive spin on reinventing your role in light of your organization's and team's changing needs and provides timely tools and guidance to help you every step of the way.

To view all event accessibility & accommodations details visit here.

If a speaker has provided session materials, please visit https://presentations.shrm.org

Paul Falcone Photo
Paul Falcone, Principal,
Paul Falcone Workplace Leadership Consulting, LLC