Filtered Sessions

Filters: Track: Workplace Culture, Empathy & Work Life Integration

06/23/2024

803: Conflict De-escalation and Resolution for the HR Professional
06/23/2024 08:00 AM - 12:00 PM Additional Fee and Registration Required
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Robert Bogue, President, Thor Projects LLC
Presenter:
Terri Bogue, Chief Operations Officer, Thor Projects LLC
Workplace Application:
Attendees will learn how to approach and resolve conflict from a constructive, emotionally intelligent perspective. 

Conflict is everywhere, and it's unavoidable. For many of us, it can be hard to admit that we're not as good at effectively resolving conflict as we'd like to be. However, we have different tools at our disposal that help us navigate the waters of conflict – we just must figure out how to use them. Learn to identify the conditions that create conflict, the specific causes that trigger it, and the techniques for resolving conflict.     Conflict takes many forms, including the agitated employee or manager who must be redirected from the situation, helped to deescalate their anger, and finally gotten into a dialogue about how to solve the problem. In this session, we'll address the full range of conflicts from the critical to the chronic and what to do about each of them to reach understanding – even if agreement isn't possible.

Learning Objectives:

  • Demonstrate techniques to redirect and de-escalate conflict wherever it occurs.
  • Show quick techniques that you can use to help improve your employees' and managers' emotional intelligence.
  • Evaluate the causes for conflict and what can be done about them.
  • Create solutions for conflict.
805: Building Connections from Day One: Activities for Integrating New Hires
06/23/2024 08:00 AM - 12:00 PM Additional Fee and Registration Required
Competencies: Interpersonal (Behavioral), People (Technical)

Presenter:
Alexandra Suchman, CEO and Co-founder, Barometer XP
Workplace Application:
This session will explore the barriers to forming new relationships faced by new hires, and share several simple ideas for how to incorporate more opportunities for relationship-building and connection into the employee onboarding process. 

The need for activities that encourage connection is especially critical for remote and hybrid teams. This session will focus on simple activities teams can do to help foster individual connections and a sense of belonging between new and existing team members. During the session, you'll try out different activities that encourage storytelling to learn more about each other's backgrounds, help uncover shared interests, and inspire fun shared memories for the new team.

Learning Objectives:

  • Explore barriers to forming new relationships faced by new hires.
  • Design effective team bonding sessions for integrating new hires into in-person and distributed teams.
  • Lead engaging activities to catalyze connections between new and existing employees.
806: Managing Your Managers to Manage Better
06/23/2024 08:00 AM - 12:00 PM Additional Fee and Registration Required
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Michael S. Cohen, J.D., Partner, Duane Morris, LLP
Workplace Application:
This session will enable the attendees to bring back to their management-level constituents, immediately, the tools necessary to manage through the complicated issues associated with the employee lifecycle.  

How many times has it happened? We promote high-performing employees into management positions because they are good at their jobs, and then we send them off in the hopes that they have the ability to lead. MISTAKE! We cannot assume that our managers, new or experienced, have the tools necessary to lead and manage those who report to them. These skills are not inherent in everyone, and managers frequently must be taught how to manage. This fast-paced, business-focused, interactive workshop will take you through the education managers need most. Even more, we will give you the actual material and presentations so that you, as an HR professional, can bring this knowledge back to your organization. We will focus on the hiring and interview processes, performance management (including documenting discipline and performance appraisals), how to deal with employees who aren't meeting business needs, the importance of empathy in keeping employees engaged and motivated, reporting responsibilities when complaints are brought or medical conditions are disclosed, recognizing and mitigating against implicit bias in decision making and more.

Learning Objectives:

  • Identify the subject matter on which managers must be educated.
  • Learn training techniques so you can provide your managers with the tools they need to lead effectively.
  • Evaluate how managers can keep their employees motivated and engaged through "soft skills" and effective performance management.
  • Analyze the skills managers need with respect to hiring and interviewing, as well as reporting complaints that are brought to their attention.
Securing the Oxygen Mask: Developing Our Own Cultural Competence First
06/23/2024 01:45 PM - 02:05 PM Spotlight Stage A
Competencies: Interpersonal (Behavioral)

Presenter:
Sara Taylor, President and Founder, DeepSEE Consulting
Workplace Application:
To maximize innovation and opportunity and minimize conflict or confusion we need to build the cultural competency skills of individuals in the workplace to be their most successful and effective selves as they interact across those differences. 

As HR practitioners, we may think we're above average in our 'cultural competence,' but are we? Twenty+ years of research shows that only 2.5% of us can see the full complexity of differences and adapt effectively. There is an impactful framework that hundreds of organizations use to build CC. Packed with practical tools as well as engaging activities, you will leave understanding your own cultural competence as well as how to develop it in others.

Learning Objectives:

  • Describe the stages of cultural competence and explore implications of each stage for D&I work.
  • Learn general strategies for advancing cultural competence.
  • Practice developing competence through brains-on activities.
  • Identify tpreferred cultural style of communication.
  • Receive a guide with activities to continue developing.
Go Beyond Engagement: Cultivate a Happy and Fulfilled Workforce
06/23/2024 02:15 PM - 02:35 PM Spotlight Stage A
Competencies: Interpersonal (Behavioral)

Presenter:
Diane Allen, Flow State Speaker & Violinist, Beyond Engagement™
Workplace Application:
Attendees will gain steps to increase employee happiness and fulfillment. 

Repeated on Monday at 10:30am

A happy & fulfilled workforce is today's competitive advantage. This session will give you a 3-Step Flow Strategy System to increase the meaning, joy, and fulfillment with your workforce. With her Copper Dragon Violin in hand, Violinist, and Global Flow State Authority Diane Allen will walk you through the steps to connect what your people love, with the work that they do. According to Diane, flow is when your genius and heart become one.

Learning Objectives:

  • Gain basic knowledge and neuroscience of the Flow State.
  • Learn the 3 Questions that gives people the path to love their job.
  • Tap into your highest levels of performance, on demand.
  • Utilize the 3 Questions to coach employees to access high levels of productivity, personal fulfillment, and happiness.
  • Include the 3 Questions during job interviews to improve the recruitment process increasing a candidate's job satisfaction and longevity in the organization.

06/24/2024

"Employee Engagement? In THIS Economy??" ‐‐ Maximizing Motivation Beyond Money
06/24/2024 07:30 AM - 08:30 AM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Jacob Goldstein, Founder, The Leadership Laboratory
Workplace Application:
Attendees will learn methodologies to create an environment where people feel motivated to do their best work. 

As we assume new responsibilities that come with our leadership roles, one of the most magical discoveries we make is our ability to effectively empower and build up others, and ourselves, through successful motivation. Whether working with the highest performers or ones with room for growth, smart leaders are constantly contemplating how to engage their teams and motivate them to succeed. Too often we rely on external rewards - like motivating a horse to run with the carrot on a stick - yet these can only work for so long. The people and projects we lead require different motivation styles and, as a leader, we have an obligation to customize our approach to maximize each individual's intrinsic motivation. In this session, we'll explore the building blocks of successful communication to enhance individual motivation and team engagement.

Learning Objectives:

  • Discover the three types of motivation.
  • Determine specific strategies to create an environment where intrinsic motivation is especially high.
  • Reflect on current leadership practices, and apply new theories to enhance personal leadership.
  • Establish a stronger community of like-minded individuals and rising thought-leaders.
  • Develop an action plan to implement key lessons into project leadership.
Control Conflict! Collaborate More. Counter Less.
06/24/2024 07:30 AM - 08:30 AM
Competencies: Interpersonal (Behavioral)

Presenter:
Tracy Stock, CSP, Founder and Owner, Achieve Positive Outcomes, LLC
Workplace Application:
Prevent and better control negative emotional reactions and resolve conflicts more collaboratively-allowing for healthier, stronger and deeper relationships-with individuals both within and outside the organization. 

Conflict happens. Everyone approaches conflict differently but usually in the way that makes them feel most comfortable. For some, this may be direct confrontation, but for others, it may be avoidance. As someone who deals with difficult situations every day, you're expected to assess each conflict individually while resisting the innate urge to drift into your personal comfort zone. Having the skills to resolve intense and stressful opposing opinions effectively is one of the biggest challenges in today's business world and is vital to success. This program uncovers results-focused strategies to help prevent, minimize and resolve conflict in the workplace, helping to work more collaboratively with both internal and external customers, to achieve successful outcomes and strive for enhanced relationships.

Learning Objectives:

  • Enhance productivity and morale by fostering an environment that encourages differing points of view and enhanced personal accountability.
  • Gain clarity, achieve buy-in, and make decisions in a way that cultivates support and leads to faster, more effective outcomes.
  • Prevent and better control negative emotional reactions and resolve conflicts more collaboratively-allowing for healthier, stronger and deeper relationships-with individuals both within and outside the organization.
Creating Empathetic Leaders
06/24/2024 07:30 AM - 08:30 AM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Jodi Glickman, CEO and Founder, Great On The Job
Workplace Application:
This session will provide tools and a framework to help attendees navigate the path to becoming more empathetic leaders in their organizations. 

Empathy isn't a skill to be learned, it's a muscle we need to flex. We can all use practice putting ourselves in someone else's shoes. Showing compassion and working to connect with others has been shown to be a top trait of the most effective leaders. This program will use the framework of GIFT (Generosity, Initiative, Forward Momentum & Transparency) to help attendees navigate the path to becoming more empathetic leaders.

Learning Objectives:

  • Make the case for empathy in leadership, what it is and why our leaders need it.
  • Learn that it's all about flexing a muscle we already have, and how to more effectively engage that muscle.
  • Use the framework of GIFT (Generosity, Initiative, Forward Momentum & Transparency) to navigate the path to empathetic leadership.
From Ambition to Action: Connecting HR Strategy to Psychological and Physical Safety in the Workplace
06/24/2024 07:30 AM - 08:30 AM
Competencies: Business (Behavioral), Organization (Technical), People (Technical)

Presenter:
Toni Fleming, Vice President, DEKRA North America
Presenter:
Rajni Walia, Ph.D., Vice President, Executive Consultant Lead, DEKRA North America
Workplace Application:
Attendees will leave with actionable guidance on applying data and creating cross-functional initiatives foundational to Human Resources' Ambitions and Strategy. 

In this session, we will explore the vital connection between key elements of Human Resources' Ambition and Strategy and their impact on worker safety. By analyzing data-driven correlations, we will delve into crucial aspects such as Employer of Choice Brand Recognition, Leader and Manager Effectiveness, Employee Engagement, Diversity, Equity, Inclusion, and Belonging, The Future of Work (including hybrid teams and a multi-generational workforce), and Change Management/Organizational Resilience. Drawing on emerging world of work trends and predictive worker behavior, you will acquire a collaborative approach to enhance the psychological safety of your workforce in partnership with your internal stakeholders. We will provide practical guidance on driving impactful change and influencing others to take action. Additionally, we will assist participants in aligning HR's key performance indicators with safety outcomes, enabling Human Resources to play a compelling role in safety discussions and secure a seat at the table. Join us and discover how to strengthen your organization's commitment to worker safety while promoting HR's strategic value.

Learning Objectives:

  • Learn world of work trends and their predictive impact on HR Strategy and Ambition.
  • Understand how psychological safety, worker engagement, and belonging are coincidental.
  • Correlate HR's strategic direction and KPIs to worker safety (physical and psychological).
  • Gain actionable insights and guidance into improving worker engagement through collaboration with cross-functional leadership.
All the Feels: Effectively Leveraging Emotional Intelligence in the Workplace
06/24/2024 08:00 AM - 08:20 AM Spotlight Stage A
Competencies: Interpersonal (Behavioral)

Presenter:
Kevin England, Ph.D., Founder and CEO, Infinito Associates
Workplace Application:
Participants will learn how to apply emotional intelligence concepts to their everyday interactions, for stronger relationships and more inclusive collaboration in a diverse workforce. 

'Emotional intelligence' is a phrase many of us have heard of, but don't necessarily know what to do about. In fact, it can be a powerful tool to help coworkers better understand themselves and have empathy for each other, particularly with the diverse mix of employees in modern organizations. This workshop will explore how individuals' cultural identities and diverse experiences may influence their interactions at work, and present some simple steps to improving workplace relationships.

Learning Objectives:

  • Be self-aware of you own emotional motivations and interpretations.
  • Manage your reactions to others' words, behaviors, and decisions in the workplace, particularly across cultural differences.
  • Develop social awareness to be empathetic toward other people's perspective and emotional state.
  • Strengthen relationships with colleagues through more effective conversation and inclusive interaction.
  • Find your 'why' for practicing emotional intelligence, to drive sustained inclusion at work.
Go Beyond Engagement: Cultivate a Happy and Fulfilled Workforce
06/24/2024 10:30 AM - 10:50 AM Spotlight Stage A
Competencies: Interpersonal (Behavioral)

Presenter:
Diane Allen, Flow State Speaker & Violinist, Beyond Engagement™
Workplace Application:
Attendees will gain steps to increase employee happiness and fulfillment. 

Repeated from Sunday at 2:15pm

A happy & fulfilled workforce is today's competitive advantage. This session will give you a 3-Step Flow Strategy System to increase the meaning, joy, and fulfillment with your workforce. With her Copper Dragon Violin in hand, Violinist, and Global Flow State Authority Diane Allen will walk you through the steps to connect what your people love, with the work that they do. According to Diane, flow is when your genius and heart become one.

Learning Objectives:

  • Gain basic knowledge and neuroscience of the Flow State.
  • Learn the 3 Questions that gives people the path to love their job.
  • Tap into your highest levels of performance, on demand.
  • Utilize the 3 Questions to coach employees to access high levels of productivity, personal fulfillment, and happiness.
  • Include the 3 Questions during job interviews to improve the recruitment process increasing a candidate's job satisfaction and longevity in the organization.
Breaking Binary Barriers: Leading with Empathy in a Divided World
06/24/2024 11:00 AM - 12:00 PM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Fadjanie Cadet, MBA, SHRM-CP, ODCP, Director, Diversity & Inclusion, Forrester
Workplace Application:
This session will help attendees understand the urgency to challenge the detrimental effects of binary thinking and equip them with tools to effect positive change and lead with empathy. 

Lately, the 'us' vs. 'them' rhetoric has attempted to fracture corporate DEI. 'Breaking Binary Barriers: Leading with Empathy in a Divided World' delves into the critical importance of discouraging binary mindsets in order to move away from the divisive 'us vs. them' culture and embrace empathy that fuels inclusion. In a world increasingly characterized by polarization, teams and leadership will need to have the tools necessary to cultivate a more willing, compassionate, and understanding future.

Learning Objectives:

  • Recognize the detrimental effects of binary thinking and the urgency to challenge it.
  • Embrace the value of empathy as an essential inclusion building tool.
  • Acquire practical skills to encourage empathetic leadership within their spheres of influence.
Domestic Abuse: What Goes On Behind Closed Doors Impacts the Workplace
06/24/2024 11:00 AM - 12:00 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral)

Presenter:
Carmen Aliber, Director of Human Resources, Dexter Southfield
Workplace Application:
Attendees will learn how to recognize the warning signs of abuse, support employees, and ensure the safety of all in the workplace. 

Repeated on Tuesday at 2:00pm.

Domestic abuse is a global epidemic impacting all demographic and socioeconomic sectors. The U.S. Center for Disease Control recognizes it as 'a serious public health problem that can have a profound impact on lifelong health, opportunity, and well-being.' What goes on behind closed doors affects every facet of our society. This workshop will teach HR professionals how to recognize the warning signs of abuse, support employees, and ensure the safety of all in the workplace.

Learning Objectives:

  • Recognize the warning signs of domestic abuse.
  • Support employees who are victims (or survivors) of domestic abuse.
  • Ensure the safety of all when domestic abuse spills into the workplace.
How Core Values Drive Change in Toxic Workplaces
06/24/2024 11:00 AM - 12:00 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Catherine Mattice, SHRM-SCP, Founder & CEO, Civility Partners
Workplace Application:
This presentation will demonstrate how establishing and upholding core values within an organization can serve as a powerful catalyst for positive change in toxic workplaces, fostering a culture of respect, inclusion, and ethical behavior while enhancing employee morale, retention, and performance. 

Abrasive leadership, workplace bullying, and discrimination are all examples of toxic workplace cultures that can have a detrimental impact on employee morale, retention, and performance. Core values can play a critical role in preventing and addressing these issues by creating a strong foundation for workplace culture that supports respect, inclusion, and ethical behavior. Explore how core values can be used to prevent toxic workplace cultures and create a positive and supportive work environment.

Learning Objectives:

  • Learn the importance of core values in the company's culture.
  • Create core values that are aligned with your culture.
  • Address and understand the impact of toxic workplace cultures, including abrasive leadership, bullying, and discrimination, on employee morale, retention, and performance.
  • Develop strategies for aligning core values and workplace culture to create a positive and supportive work environment.
  • Learn how to make your core values part of your performance system.
It Is What You Make It: Overcoming The ‘It Is What It Is’ Mindset
06/24/2024 11:00 AM - 12:00 PM
Competencies: Leadership (Behavioral), People (Technical)

Presenter:
Steve Gilliland, CSP, CPAE, Best-Selling Author and Speaker, Steve Gilliland, Inc.
Workplace Application:
This session is about problem-solving and will share how to respond to challenges, deal with problems head-on, and solve them. 

More than ever, HR professionals must rely on collective strength, think differently, and continue moving forward. If we fail to adapt, we fail to move forward. As you continue to make the best of remote and in-person workplaces, the task of responding to problems as an HR professional in the hybrid culture is getting more demanding. It Is What You Make It reveals the keys to solving the problem instead of accepting it.

Learning Objectives:

  • Identify and overcome the common barriers to thinking and accepting situations as they are.
  • How to think critically and imaginatively, explore new possibilities, and generate a range of effective solutions.
  • Weigh connections and relationships.
  • Access the needed information effectively and efficiently.
  • Be able to define a problem and apply various problem-solving tools and techniques.
Psychological Health and Safety: The New Frontier for Global Workforce Mental Health
06/24/2024 11:00 AM - 12:00 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Organization (Technical)

Presenter:
Joe Grasso, Ph.D., Vice President of Workforce Transformation, Lyra Health
Workplace Application:
Learn how to mitigate global workplace psychosocial risks through impactful work design, company policies, and management practices that enhance organizational well-being worldwide. 

Leading global health authorities are calling for employers to assess their work environments for risks to employee mental health. Occupational health and safety standards and regulations compel employers to mitigate workplace psychosocial risks, including low job control, work overload, and poor managerial support. These factors contribute to burnout, depression, and anxiety while increasing turnover and healthcare claims. Learn how to mitigate risks through impactful work design, company policies, and management practices that enhance organizational well-being.

Learning Objectives:

  • Examine the new emphasis on psychological health and safety in the workplace.
  • Discuss how and why global guidelines and regulations are compelling employers to practice psychosocial risk management.
  • Explain what psychosocial risk management entails, how it works, and how multinational employers can implement evidence-based strategies to benefit individual and organizational well-being.
The New Golden Rule: Relationship Management Techniques That Work
06/24/2024 11:00 AM - 12:00 PM
Competencies: Interpersonal (Behavioral), People (Technical)

Presenter:
Brad Karsh, Founder and CEO, JB Training Solutions
Workplace Application:
This session gives HR professionals the inside secrets for mastering successful interpersonal relationships whether in the office or working remotely. 

Have you ever heard someone say, 'I will NEVER understand her!', 'That's not how I would have reacted', or 'We will just NEVER get along.' If so, you're not alone. HR reports spending an average of 42 percent of their time dealing with employee disputes. Wouldn't your life be more enjoyable if everyone at work could just get along? Uncover the secrets to working with the most difficult team members and learn why the 'golden rule' is wrong when it comes to workplace communications.

Learning Objectives:

  • Understand your unique communication style and how it plays out on your team.
  • Recognize the distinct style of coworkers, managers, and direct reports.
  • Learn to value and appreciate the different qualities that each individual brings to the team.
  • Adapt to, welcome, and respect various personalities among team members to move toward a common goal.
  • Work successfully and efficiently as part of a solid and high-functioning team.
Transform Your DEI Playbook: Inclusive Employee Communications Strategy
06/24/2024 11:00 AM - 12:00 PM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical), People (Technical), Workplace (Technical)

Presenter:
Judy Ellis, SVP, Diversity, Equity & Inclusion Advisory, AMS
Workplace Application:
Attendees will learn key tools and 'watch-outs' for building DEI strategy and communications that resonate with diverse audiences, including underrepresented groups, senior stakeholders and others. 

Learning Objectives:

  • Speak to various stakeholder groups in language that resonates with them.
  • Counter employee resistance to diversity efforts.
  • Incorporate culture-building principles when developing DEI strategy.
  • Effectively engage executives as DEI ambassadors.
  • Build empathy across audiences for underrepresented employee groups.
  • Use technology to amplify Your DEI message.
A Holistic Approach to Employee Engagement - Mastering the Intersection of Work, Life, and Home
06/24/2024 12:30 PM - 01:30 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical), People (Technical)

Presenter:
Bob Kelleher, CEO, The Employee Engagement Group
Workplace Application:
Learn the secrets to becoming a more engaged, motivated, and productive employee, manager, or leader in this captivating session of self-discovery. 

Most engagement efforts focus on workplace engagement. In fact, billions of dollars are invested annually to improving engagement, workplace culture,  and leadership.  But Gallup claims 67% of the workforce continue to be disengaged or actively disengaged.  What gives? Research and case studies from Bob Kelleher's  book, I-Engage, Your Personal Engagement Roadmap highlight that workplace engagement is often triggered by what happens at home as much as  what happens at work.  If an employee is not happy in life, they will struggle to find engagement at work.   Do you know what engages you or your people? Do you know why or your employees are or aren't engaged? Are your positive or negative emotions driving your engagement? In this reflective session, discover the secrets to job fulfillment, the impact one's home and personal life have on workplace engagement, and proactive steps to boost engagement at both a personal level, and with employees you manage. You will learn key exercises and tools to unleash a holistic approach to engagement.

Learning Objectives:

  • Learn how to engage the WHOLE employee.
  • Coach employees to booster their personal engagement.
  • Steps to become more engaged as an individual and to identify warning signs of disengagement with people you manage.
  • Understand the two sides of engagement: personal and organizational.
Corporate Grad Meets Princeton Grad: A Diverse Duo Transforms Stories of Disparity, Despair and Exclusion into a Soulful Stew of Inclusion and Belonging
06/24/2024 12:30 PM - 01:30 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), People (Technical)

Presenter:
Ed Frauenheim, Co-Founder, The Teal Team
Presenter:
Sha'Kiera Randolph, CEO and Founder, Sha'Kiera Star and Associates
Workplace Application:
Sha'Kiera and Ed's example of friendship across differences offers a model for more effective DEI initiatives, true allyship and genuine belonging. 

Sha'Kiera Star and Ed Frauenheim seem to have nothing in common. But this unlikely pair bridges differences of race, class, gender and education to offer a nourishing example of human connection and a hopeful message about inclusion and belonging.   The story of their friendship - and the actual stew they cooked together -shows what's possible when people from distant social worlds meet each other with patience, vulnerability, humility and compassion -not to mention a big dash of playfulness.

Learning Objectives:

  • The power of personal relationships to bridge differences, build understanding and cultivate dedicated allies of under-represented populations.
  • How we can and must pierce the 'paper ceiling' that arbitrarily holds back people without conventional college degrees.
  • How our organizations and wider social systems are based on relentless, unhealthy pressures to compete and get ahead--stresses that take a toll even on the cis-gender, straight, white men who benefit most from the status quo.
  • The soulful recipe for inclusive cultures of belonging: patience, a sense of adventure, vulnerability, humility, compassion and playfulness.
Disability, Pregnancy, and Hair? Oh My! Managing the Accommodation Revolution in the Workplace
06/24/2024 12:30 PM - 01:30 PM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Saru Matambanadzo, J.D.; Ph.D., Moise S. Steeg, Jr. Associate Professor of Law and Senior Director of Online Programs, Tulane University Law School
Workplace Application:
This session will address the expanding realm of accommodations in anti-discrimination law with a focus on federal statutes (e.g., the Pregnant Workers Fairness Act, the PUMP Act, and the CROWN Act) and cases (e.g., the Supreme Court decision in Groff v. DeJoy (2023). 

Repeated on Tuesday at 2:00pm

An accommodation revolution is coming! This presentation examines legal changes to Title VII workplace accommodations.  Historically, Title VII required minimal employer concessions in terms of accommodations. Recently, statutes and cases expanded the scope of accommodation protections in Title VII. These changes constitute an 'accommodation revolution.' Employers will need to make increasing concessions to employee needs that were previously only available under the Americans with Disabilities Act. Are you ready for the accommodation revolution?

Learning Objectives:

  • Increase understanding of the history and operation of Title VII.
  • Increase understanding of the Americans with Disabilities Act.
  • Provide information on recent legal changes in Title VII concerning accommodations.
  • Increase understanding of the scope of reasonable accommodations.
Empowering Self-Care In The Workplace!
06/24/2024 12:30 PM - 01:30 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Darrell "Coach D" Andrews, CSP, Motivational speaker/strategist, Darrell Andrews Enterprises
Workplace Application:
Our mantra is simple: 'Self-care is a precursor to wellness,' and this session will highlight strategies for staff and leaders to accomplish this goal! 

Repeated on Tuesday at 3:30pm

Wellness has become of of the major areas of focus in corporations and organizations worldwide. Employee health and mental wellness are critical to the overall culture, recruitment, and retention. This high-energy session will analyze our mantra, 'Self-Care Is A Precursor to Wellness!' Employees and leaders must take 'ownership' of self-care for wellness to penetrate the culture.  This session will provide tools to accomplish this goal. How to inspire your employees to own their own wellness journey.

Learning Objectives:

  • Learn the three critical areas of self-care and their application in the workplace.
  • Learn simple strategies to help employees take ownership of their wellness journey via self-care.
  • Be revived in your wellness journey via self-care.
  • Learn self-care best practices and the research associated with it.
Functional Forgiveness: The Underrated Business Imperative
06/24/2024 12:30 PM - 01:30 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral)

Workplace Application:
Attendees will learn to practice functional forgiveness as a methodology in conflict resolution and in sustained, healthy internal communication. 

Repeated on Tuesday at 12:30pm.

Businesses struggle with communication on a good day so having unnecessary or unresolved conflict added in will only cause deeper structural and organizational flow issues. And while conflict management is a useful skill to exercise, the lack of understanding of forgiveness as a piece of that plan will lead to more repeated situations with those same involved individuals.

Learning Objectives:

  • To be able to identify the mired and conflicted communication snags in conflict management within an organization.
  • To be able to define what forgiveness (in a business context) is and isn't.
  • To be able to practice functional forgiveness as a methodology in conflict resolution and in sustained, healthy internal communication.
HR is Life! Making Your Organization Better Through the Lessons of Ted Lasso
06/24/2024 12:30 PM - 01:30 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Michael S. Cohen, J.D., Partner, Duane Morris, LLP
Workplace Application:
Allow Ted Lasso and the gang to open your eyes to some of the challenging aspects of human resources and make your organization a destination! 

In recent memory, has there been any entertaining content providing better instruction to organizations and to human resources leaders than 'Ted Lasso'? The show's focus on the very human aspects of running an organization make clear how important our human capital is to our success.  This session will use the wonderfully people-centric 'Ted Lasso' as the vehicle through which important topical human resources issues will be addressed. Invite inspiration from this nontraditional source, allow Ted and his friends to guide your organization, and . . .  Believe!

Learning Objectives:

  • Examine current issues confronting human resources and develop practical solutions to address those problems.
  • Discover resources that can be utilized to enhance retention and recruitment for you organization.
  • Evaluate the Human Resources concerns confronting our organizations and establish practical and business-focused solutions.
Human Touch in a High-Tech World: Navigating the Future of Work with Empathy and Connection
06/24/2024 12:30 PM - 01:30 PM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Jolene Church, CEO, DJC Consulting, Coaching & Training, LLC
Workplace Application:
Attendees will learn how to effectively integrate empathy and human connection into their organizational strategies and practices, ensuring a harmonious balance between technological efficiency and the well-being of employees and customers in the evolving hybrid work environment. 

This session delves into the crucial balance between embracing technological advancements and preserving the irreplaceable value of human connection in the workplace.  As we witness a paradigm shift towards AI integration and hybrid work models, this talk addresses the pressing need for businesses to re-evaluate and strengthen their approach to human interactions. While technology offers unprecedented efficiencies and capabilities, it also poses challenges to the traditional dynamics of workplace relationships and customer engagement. This session explores how businesses can leverage these technological advancements to enhance, rather than diminish, human connections.  Key highlights include:  Understanding the Current Landscape: A comprehensive look at the technological trends shaping the future of work and their impact on employee and customer relationships.  The Psychological and Business Case for Human Connection: Insights into why human interaction remains a cornerstone for emotional well-being and business success, even in a technologically advanced landscape.  Strategies for the Hybrid Work Environment: Practical approaches for fostering a connected, collaborative, and supportive culture in a hybrid workplace. Empowering Human Resources: Specific tools and methodologies for HR professionals to lead the charge in nurturing workplace relationships in the era of AI and automation.  Future-Proofing Businesses through Empathy and Connection: How businesses can stay ahead by integrating empathy and human-centric approaches into their strategies.  This session is not just a conversation but a call to action for HR professionals to be the architects of a workplace that values human connection as much as technological efficiency. Attendees will leave equipped with actionable insights and strategies to make human empathy a core component of their organizational culture in this high-tech era.

Learning Objectives:

  • Understand the Impact of AI and Automation on Work Dynamics: Gain insights into how technological advancements, especially AI and automation, are reshaping the traditional workplace and employee interactions.
  • Recognize the Importance of Human Connection in Business: Learn about the critical role of human interaction and empathy in maintaining employee morale, customer satisfaction, and overall business success in a high-tech environment.
  • Identify Strategies to Enhance Employee Engagement: Discover effective methods to foster a supportive, connected, and empathetic work culture, particularly in hybrid or remote work settings.
  • Develop Skills to Balance Tech Efficiency with Human Interaction: Acquire practical skills to utilize technology as a tool for enhancing human connection, rather than as a replacement, ensuring a balanced approach in business operations.
  • Apply Human-Centric Approaches in Leadership: Understand the principles of human-centric leadership and how to apply these in managing and motivating a diverse and technologically integrated workforce.
  • Create Customer Experiences that Value Personalization: Learn how to design and implement customer service strategies that prioritize personalization and human touch, even when using digital platforms.
Leveraging an Empathic Culture to Create Advantage
06/24/2024 12:30 PM - 01:30 PM
Competencies: Interpersonal (Behavioral), People (Technical)

Presenter:
Dave Barnett, Chief Administrative Officer, DeVry University
Workplace Application:
Connecting individuals to meaningful and rewarding work is more important than ever as Human Resources leaders also look to re-establish their voices and empower solutions amid transformation at all levels. 

Repeated on Tuesday at 12:30pm.

Dave Barnett, Chief Administrative Officer at DeVry University, shares how Human Resources leaders can navigate challenges and redefine the employer-employee relationship amid continuous, global shifts in what we do and how we work.  Participants will learn strategies to intentionally shape a caring, empathy-driven culture, while enabling achievement of exceptional results.

Learning Objectives:

  • Walk away with a clear framework for how to assess culture in the context of an aspirational cultural state.
  • Receive examples of specific practices that can be leveraged to create a sense of belonging, a culture of care and mission/strategy/culture alignment.
  • Discuss a process for how this work can then be leveraged into crafting a compelling employee value proposition.
  • Understand how these efforts can translate into tangible organization-wide outcomes and results.
Motivating Leadership to Manage Abrasive Conduct: Helping Grow Management Backbone in the Age of the Unruly
06/24/2024 12:30 PM - 01:30 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Laura Crawshaw, Founder & President, The Boss Whispering Institute
Workplace Application:
Participants will learn how to help leaders develop the courage and expertise to manage abrasive leadership behavior through evidence-based conduct intervention. 

Tired of telling managers it's their job to manage abrasive workplace behavior, not yours? Do you wish they'd find the courage to stop bullying by bosses? This session will show  HR professionals how to motivate leadership to intervene and stop the suffering. Most abrasive leaders can change, but only if their managers motivate them to transform their leadership styles using the correct strategy: conduct intervention.

Learning Objectives:

  • The five steps of courageous conduct intervention.
  • How to motivate leaders to manage unacceptable conduct: growing their Management Backbone.
  • Dealing with leadership anxiety and defensiveness.
Mouse Trap Trust
06/24/2024 12:30 PM - 01:30 PM
Competencies: Business Acumen, Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Greg Hawks, Corporate Culture Specialist, Hawks Agency
Workplace Application:
This message is a guide to transform your workplace by evolving trust from thin to thick, with an Ownership Mindset anchored in Care, Commitment & Competence, fostering a robust foundation and empowering individuals for a thriving trust-based environment. 

Evolving from Thin to Thick Clarifies Communication & Expedites Effectiveness Trust is the foundation for every relationship. Some people start off naturally trusting while others require it to be earned. Without it, time is wasted and the wrong problems are solved.  WHY IT MATTERS How do you decide to trust someone or not? In business, it's not an either/or proposition. We trust our colleagues, supervisors and subordinates in varying degrees, from thin to thick. The thicker the better  An Ownership Mindset enables individuals to engage in conversations that cause the evolution of trust to progress. Using the filters of Care, Commitment & Competence, trust can be built into a strong foundation.  Using a mouse trap to unveil numerous principles that exist within a trusting relationship, Greg engages the audience in a trust exercise like you've never experienced before!  Understanding trust indicators that exist both on teams and between individuals will catapult your ability to thicken up trust!

Learning Objectives:

  • Learn why someone might not trust you.
  • Explore the contrasting realities between thin and thick trust on teams.
  • Understand how vision contributes to empowering trust.
  • Grasp the cost of thin trust.
  • See how trust is a tangible experience.
Moving Challenging Conversations Forward: Getting Comfortable with Friction
06/24/2024 12:30 PM - 01:30 PM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Hilary Blair, CEO, CSP, MA, Co-Founder, Keynote Speaker, ARTicualte: Real&Clear
Workplace Application:
Leave equipped to move challenging conversations forward using communication techniques based on empathy, neuroscience, and the arts to navigate differences. 

Wasted time is wasted money, and the core cause of wasted time is poor communication. Conflict is inevitable at every level of interaction, from entry-level employees to C-Suite. Challenge the notion of conflict resolution and reframe effective collaboration as 'getting comfortable with friction.' By standing confidently on your own values and fully understanding the intentions of your colleagues, you will learn to approach discord courageously and increase the likelihood of a positive outcome.

Learning Objectives:

  • Apply techniques to navigate friction before it becomes conflict.
  • Demonstrate intentional responses to different perspectives.
  • Utilize tools for becoming bravely curious when you don't really want to talk about it anymore.
Raising Organizational Resilience Through Leaders and Employees Who Can Bounce Forward
06/24/2024 12:30 PM - 01:30 PM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), Workplace (Technical)

Presenter:
Giselle Kovary, Practice Lead, Optimus SBR
Workplace Application:
Learn the eight validated components of resilience based on global research to assess your organization's areas of strength and development, and apply a model of resilience, to strengthen your leaders' resilience 'muscle' to increase adaptability, innovation and performance. 

Research has shown that high levels of resilience can deliver valuable outcomes for organizations, helping employees recover faster from difficulties, reduce stress, improve job performance, and sustain higher levels of wellbeing. Leaders and employees alike must learn skills to be able to thrive in a VUCA (volatile, uncertain, complex, ambiguous) world. This session presents a model of resilience that supports in recovering from setbacks and tools for bouncing forward to higher levels of success. Resilience is a way of thinking and not a fixed trait that is 'hard wired' in us. Just like a muscle, we can practice and strengthen our patterns of thinking and behaviors. This session introduces 8 validated components of resilience. The focus is on strengthening overall wellbeing and adaptability, which drives innovative solutions and better business results. The program also provides tools and techniques for building resilient organizational cultures and teams.

Learning Objectives:

  • Explain the benefits of increased resilience for individuals, teams and organizations.
  • State the eight validated components of resilience.
  • Apply a model of resilience to help teams recover from setbacks and bounce forward to higher levels.
  • Identify your organization's resilience strengths and how to enhance areas for development.
  • Apply tools and techniques to increase adaptability and ingenuity.
  • Apply tips to build a resilient organizational culture and teams.
The Cutting Edge of Personnel Monitoring: Ethical Implications and Technological Innovations
06/24/2024 12:30 PM - 01:30 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical), People (Technical)

Presenter:
Melissa Daley, President, Orca Intelligence
Workplace Application:
This session aims to foster a dialogue that guides the future of personnel monitoring in a way that respects both technological advancement and individual privacy rights. 

In an era where technology seamlessly integrates into every aspect of our lives, the domain of personnel monitoring has seen revolutionary advancements. This topic, 'The Cutting Edge of Personnel Monitoring: Ethical Implications and Technological Innovations', invites participants to explore the latest monitoring technologies in the workplace while critically examining their implementation's ethical boundaries and implications.

Learning Objectives:

  • Technological Advancements in Personnel Monitoring will showcase the latest innovations in employee monitoring tools. It includes discussions on AI and machine learning algorithms for behavior analysis, advanced biometric systems, real-time GPS tracking, and sophisticated digital productivity tools. Melissa will provide insights into how these technologies transform employee management, productivity assessment, and workplace security.
  • Ethical and Privacy Considerations will be on the ethical dilemmas posed by these technologies. This includes debates on privacy rights, the fine line between monitoring and surveillance, employee consent, and the ethical use of personal data. Legal perspectives on the current regulatory frameworks and guidelines for ethical monitoring practices will also be discussed.
  • Balancing Efficiency and Ethics will aim to strike a balance between the efficiency and effectiveness offered by monitoring technologies and the ethical considerations they raise. This includes exploring best practices for transparent and respectful implementation of these systems in the workplace.
  • Commonly used productivity tools like Microsoft 365 and Google Cloud, while primarily designed to enhance workplace efficiency and collaboration, also possess capabilities that can be utilized for personnel monitoring. These tools can be deployed for monitoring purposes. This topic will touch on how crucial it is to balance the operational benefits with ethical considerations.
The Future of Workplace DEI and A Programs in the Wake of the US Supreme Court decision in Harvard/UNC
06/24/2024 12:30 PM - 01:30 PM
Competencies: Interpersonal (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Jonathan A. Segal, Partner, Duane Morris, LLP
Presenter:
Victoria Lipnic, Lead of Human Capital Strategy Group, Resolution Economics
Workplace Application:
This session will provide the current legal landscape for organizational DEI&A programs and suggestions to achieve their intended purpose and mitigate legal risk. 

'The Future of Workplace DEI&A Programs in the Wake of the US Supreme Court decision in Harvard/UNC.' The spotlight is on workplace DEI&A programs like never before.  The US Supreme Court's June 2023 decision on affirmative action in higher education (Harvard/UNC) does not directly affect workplace DEI&A programs, but one of the results of the decision has been an increase in litigation and other challenges to corporate DEI&A programs.  These challenges include employment practices designed to increase workplace diversity, including hiring and promotional practices.  There are also challenges to internship, mentorship and other workplace programs designed to increase inclusion, not to exclude individuals based on gender, race, etc.  Learn the current legal and risk landscape for corporate DEI&A.  This session will (a) provide a general overview of the 'state of the law;' (b) highlight specific workplace practices under the DEI&A rubric that are unlawful or legally risky; and (c) suggest specific DEI&A practices that will help employers achieve the business value of DEI&A and at the same time lessen their exposure to litigation and/or lability.

Learning Objectives:

  • Learn the current legal landscape for organizational DEI&A programs.
  • Hear effective strategies to keep your DEI&A programs on the right side of the law.
  • Maintain inclusive workplaces in the face of legal and cultural headwinds.
Civility and Belonging: Real Stories
06/24/2024 01:00 PM - 01:20 PM Spotlight Stage B
Competencies: Interpersonal (Behavioral)

Presenter:
Mary Cheddie, SHRM-SCP, Divisional Director, East , SHRM
Presenter:
Jim Link, SHRM-SCP, CHRO, SHRM
Presenter:
Doreen Mosher, Director, Strategic Accounts, Linkage
Presenter:
Zelda Grant, Board Administrator & Special Assistant, SHRM
Presenter:
Achal Khanna , CEO, SHRM India

Join SHRM's IE&D Council to hear personal stories of how civility and belonging are impacting the workplace and our people. 

The US Surgeon General has stated that lack of belonging is one of the nation’s biggest public health crisis’s and it has harmed individual and societal health. The lack of belonging increases risk of premature death by 60%, which is shocking. The healing for this crisis is in plain sight: civility and belonging will help us live healthier, longer, more fulfilled, and more productive lives.

As one of the top ten places to work according to GlassDoor, hear what SHRM is doing to create civility and belonging for our team. You will be able to gather many valuable insights to take back to your organization.  

A Family Problem Requires a Family Solution: How Families are Affected by Addiction, and What to Do About It
06/24/2024 02:00 PM - 03:00 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Workplace (Technical)

Presenter:
Sherry Gaugler-Stewart, Director of Family and Spiritual Recovery, The Retreat
Workplace Application:
This session will look at how families are affected by the disease of addiction, how to help these families find support for themselves, and will provide useful resources available to assist HR Professionals in helping those within their organization who are living this experience. 

When a loved one struggles with addiction, families tend to focus their energy and attention on getting that person well. Most believe that if their loved one finds help, then everyone else will be okay. Many family members can see the negative impact and consequences of addiction on their loved ones, but find it difficult to see the depth of how they've been affected. If families aren't getting support for themselves, the fear that they've had about their loved one finding recovery often becomes fear about whether or not their loved one will maintain it. Without an understanding of the disease, families often end up reacting as they did when their loved one was still in active addiction.  This session will look at how families are affected by the disease of addiction, how to help these families find support for themselves, and will provide useful resources available to assist HR Professionals in helping those within their organization who are living this experience.

Learning Objectives:

  • Discuss obstacles to families finding recovery.
  • Describe the similar symptoms of addiction that families experience, as well as their loved ones.
  • Report and collaborate on resources available to family members who have a loved one who struggles with addiction.
Advancing LGBTQ Plus Inclusion: Language, Laws, and Lessons for the Workplace
06/24/2024 02:00 PM - 03:00 PM
Competencies: Interpersonal (Behavioral), People (Technical)

Presenter:
Tara B. Taylor , Managing Director, ADR Vantage, Inc.
Workplace Application:
This fast-paced and engaging session will cover a variety of topics including personal pronoun usage, LGBTQ terminology, employment laws and practices related to gender and sexuality, inclusive language tips, inclusive restrooms recommendations, and more! 

Although efforts have been made in recent years to advance equality for Lesbian, Gay, Bisexual, Transgender, Questioning, Queer, and other gender and sexual marginalized identities, there are still many instances where LGBTQ+ people find themselves excluded, unwelcome, and uncomfortable in the workplace. In fact, according to the Human Rights Campaign, close to 50% of LGBTQ+ employees still report hiding their sexual orientation at work due to hostility, bias, discrimination, and mistreatment.  This fast-paced and engaging session will cover a variety of topics including personal pronoun usage, LGBTQ terminology, employment laws and practices related to gender and sexuality, inclusive language tips, inclusive restrooms recommendations, and more! All attendees will leave with greater awareness and practical takeaways that can be implemented in any workplace!

Learning Objectives:

  • Become more familiar with current LGBTQ+ inclusive terminology, appropriate pronoun usage, and inclusive language.
  • Develop a greater understanding of the lived experiences of LGBTQ+ employees.
  • Learn the differences in the dimensions of biological sex, sexual orientation, gender identity, and gender expression.
  • Explore strategies to create more diverse, welcoming, and inclusive workplaces.
  • Walk away with ready-to-implement ideas for bringing a DEI (diversity, equity, and inclusion) lens to your organization.
All Brains Welcome: Neurodivergence in the Workplace Through Play
06/24/2024 02:00 PM - 03:00 PM
Competencies: Interpersonal (Behavioral), People (Technical)

Presenter:
Maddy Gabor, CEO, This.us.now
Presenter:
Lauren Yee, COO
Workplace Application:
Attendees will learn how not to be 'put-off' by others who think or act differently than expected, which will open the doors for better talent acquisition, retention, and organizational evolution within their teams and companies. 

This brain-focused inclusion session will help participants understand the basics of neurodiversity, such as ADHD or Autism Spectrum Disorder, through informative and engaging hands-on activities. Pulling from evolutionary psychology and cognitive behavioral science, this interactive training teaches participants the language, tools, and practices necessary to understand and embrace different types of thinkers. It explores what we can do to empower and embrace neurodivergent people and build the most inclusive and fruitful teams and workplaces.

Learning Objectives:

  • Learn language, science, and common symptoms of neurodivergence.
  • Practice using tools for successful interactions and productive working relationships with neurodivergent people.
  • Have a framework for what's needed to build a neuro-welcoming work environment.
Civility and Belonging: The Healing of Our Workplaces
06/24/2024 02:00 PM - 03:00 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Mary Cheddie, SHRM-SCP, Divisional Director, East , SHRM
Presenter:
Jim Link, SHRM-SCP, CHRO, SHRM
Presenter:
Doreen Mosher, Director, Strategic Accounts, Linkage
Presenter:
Achal Khanna , CEO, SHRM India
Presenter:
Zelda Grant, Board Administrator & Special Assistant, SHRM
Workplace Application:
Two-thirds of workers have experienced or witnessed incivility in their workplace within the past month. Learn how to recognize, address, and overcome incivility and lack of belonging in the workplace.  

The US Surgeon General has stated that lack of belonging is one of the nation’s biggest public health crisis’s and it has harmed individual and societal health. This significantly affects your organization and its bottom line. People do not feel valued, they are not engaged, and their people managers do not value them. The lack of belonging increases risk of premature death by 60%. DEATH! The healing for this crisis is in plain sight: civility and belonging will help us live healthier, longer, more fulfilled, and more productive lives.

As one of the top ten places to work, hear what SHRM is doing to create civility and belonging for our team. You will be able to gather many valuable insights to take back to your organization.

Learning Objectives:

  • Create a plan to ensure civility in the workplace.
  • Train people managers on creating belonging for their teams.
  • Make civility an organization wide priority.
  • Strengthen your workplace culture by providing opportunities, engaging team members, creating that sense of belonging for each and every person.
  • Make your organization a great place for all team members.

 

EI in the Age of AI : The Increasing Importance of Emotional Intelligence in Leadership
06/24/2024 02:00 PM - 03:00 PM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Nejat Abdurahman, Founder, N-BAC
Workplace Application:
Emotionally Intelligent leaders positively impact themselves, their division, their team, and the wider business through excellent performance and their ability to reduce stress for individuals and organizations by improving relationships and understanding. 

Emotional intelligence is vital in today's dynamic work environment. Emotionally Intelligent leaders positively impact their division and the organization through excellent performance and are able to lead with compassion and reduce stress for individuals and organizations by decreasing conflict, and improving relationships and understanding.   This session focuses on the importance of EI for effective leadership, components of EI, empathy and compassion in leadership, and lastly steps leaders can take to develop their Emotional Intelligence.

This is a highly interactive session; participants will reflect on some points and have an opportunity to discuss with other attendees.

Learning Objectives:

  • Learn the importance and benefits of Emotional Intelligence for leaders and organizations.
  • Learn the importance of identifying emotions and strategies for self regulation.
  • Identify the different impacts of empathy and compassion in leadership.
  • Learn the five core competencies of Emotional Intelligence and steps leaders can take to develop each competency.

 

Forget the Review Form and Focus on Improving Performance
06/24/2024 02:00 PM - 03:00 PM
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Joe Rotella, SHRM-SCP, SPHR, CPBA, Chief Value Officer, Delphia Consulting, LLC
Workplace Application:
Learn to establish an agile performance management process that adapts to dynamic business demands, encourages alignment between individual efforts and strategic objectives, emphasizes both team and individual goals, and fosters a performance-driven culture through motivation. 

Repeated on Tuesday at 3:30pm

Performance reviews often focus too much on the paperwork and the rigid annual cycle, causing frustration for managers and employees. To be effective, performance management should be streamlined, provide value to individuals and the organization, and be in sync with business needs. Join Joe Rotella, a renowned SHRM speaker, to discover better practices, like SMARTER goals and continuous coaching, that boost employee engagement, deliver results, and foster a high-performance culture.

Learning Objectives:

  • How to create an agile performance management process that can respond to quickly changing business needs.
  • How to help everyone connect the dots from their efforts to the organization's strategic goals.
  • How to focus on teams as well as individual goals.
  • How to focus on motivation to create a culture of performance.
Ingredients of the Secret Sauce: Lessons from HR Leaders Driving Employee Experience at Top Workplaces
06/24/2024 02:00 PM - 03:00 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Bethany Adams, MA, SHRM-SCP, Associate Director , Villanova University
Presenter:
Anabel Pichler, Global Rewards, Global Foundries
Workplace Application:
In this session you will gain insights on the key elements that contribute to a successful workplace culture and walk away with practical ideas for elevating your organization's employee experience. 

What is the secret sauce for cultivating a top workplace culture?  In this session you will gain valuable insights from a panel of Senior HR Executives from some of the top workplaces in the world.  From championing inclusion to implementing wellness initiatives, discover the key elements that contribute to a successful workplace culture.  You will leave with practical ideas for elevating your organization's employee experience.

Learning Objectives:

  • Understand the key elements that contribute to employee experience.
  • Develop strategies to support employee wellness, culture, and experience.
  • Explore best practices in inclusion & diversity and employee well-being.
Leadership Mastery: Harnessing Coaching Skills for Success
06/24/2024 02:00 PM - 03:00 PM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Robert Garcia, MBA, ACC, CAE, Vice President & Chief Staff Officer , ICF Coaching in Organizations
Workplace Application:
By applying these strategies and techniques in the workplace, leaders can effectively leverage coaching skills to inspire, motivate, and guide their teams towards success and sustainable results. 

In today's rapidly evolving business landscape, effective leadership goes beyond traditional management techniques. Leaders who excel possess a unique set of coaching skills, empowering their teams to achieve greatness. This session delves into the International Coach Federation (ICF) coaching core competences, equipping leaders with the tools to inspire, motivate, and guide their teams to unparalleled success. Through interactive discussions and real-world case studies, participants will learn how to foster a culture of growth, accountability, and innovation. From active listening to powerful questioning techniques, this program empowers leaders to unleash the full potential of their teams, driving sustainable results and fostering long-term success. Join us on this transformative journey towards Leadership Mastery and unlock the true power of coaching in the workplace.

Learning Objectives:

  • Understand the key principles of coaching and its significance in leadership.
  • Explore strategies for fostering a culture of growth, accountability, and innovation within the organization.
  • Gain insights into leveraging coaching skills to enhance team performance and productivity.
  • Create action plans to implement coaching techniques effectively in day-to-day leadership practices.
Strategies for Employee Engagement and Retention Excellence
06/24/2024 02:00 PM - 03:00 PM
Competencies: Interpersonal (Behavioral), People (Technical)

Presenter:
Workplace Application:
Attendees will gain actionable insights into effective retention strategies and workplace excellence, equipping them with the tools to foster employee engagement, boost morale, and create a thriving work environment. 

Repeated on Tuesday at 11:00

In this session you will discover what it takes to cultivate a workplace where employees not only excel but flourish. This dynamic session is designed for HR leaders and professionals to enhance employee engagement and retention strategies. Identify the key drivers of a positive workplace culture, and learn approaches to create an environment where employees feel valued, connected, and inspired to contribute their best.

Learning Objectives:

  • Building a Culture of Recognition: Learn how meaningful recognition can boost morale, reinforce positive behaviors, and create a culture of appreciation.
  • Effective Communication for Engagement: Develop communication strategies that foster transparency, build trust, and keep employees informed and engaged,
  • Understanding Employee Motivation: Explore factors and circumstances that drive employee motivation and how to create engagement strategies for employee and team needs.
Strengthening Mental Wellness in the Workplace: Strategies for Empowering Organizations, Reducing Stigma and Increasing Engagement
06/24/2024 02:00 PM - 03:00 PM
Competencies: Interpersonal (Behavioral), People (Technical)

Presenter:
Azizi Marshall, Founder & CEO, Center for Creative Arts Therapy
Workplace Application:
Attendees will learn how to design a mentally and emotionally supportive work environment, empowering leaders and teams to prioritize mental health, reduce stigma, foster innovation, and drive success while addressing stress, work-life balance, health, and enhancing employee satisfaction, productivity, and engagement. 

Amid the ever-shifting terrain of the workplace, nurturing mental health has emerged as a critical priority. Gain insights to design a psychologically safe and supportive work environment. Discover practical steps empowering leaders and teams to prioritize mental well-being, foster innovation, and drive success. Equip yourself with actionable strategies for stress remediation, work-life balance, health, and heightened employee satisfaction, productivity, and engagement. Let's foster a mentally healthy and thriving work environment together!

Learning Objectives:

  • Navigate the shifting terrain of workplace mental health with insights into four key challenges.
  • Drive innovation by discussing six dynamic strategies to cultivate psychosocial safety within organizations.
  • Champion change within your organization by uncovering five compelling reasons to advocate for healthier, more supportive job designs.
  • Assess how to observe shifts in mood and behavior that may be signs of potential mental health challenges.
  • Implement connections with a person you may be concerned about.
  • Identify how to respond to a struggling employee by connecting them with resources, supports and services.
They Can't Fix What They Don't Know
06/24/2024 02:00 PM - 03:00 PM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Wade Larson , President, Optimal Talent Dynamics
Workplace Application:
Attendees will identify the five most common barriers to feedback in today's workplace and learn new tools to help managers overcome them to improve employee performance and retention. 

Despite our recent efforts, employee turnover and retention are still among the top concerns of CEOs, HR, and managers. Pay raises, flextime, remote work, and all the other perks haven't been enough. Why? Employees who leave consistently identify poor feedback as one of the biggest reasons.  When translated, you may recognize these: (a) I don't know what is expected of me, (b) I don't know how I'm doing, (c) I don't know where I stand within the company, (d) I don't know the future holds for me or the company, or (e) I never hear from my manager. Within this session, we'll identify the 5 common trends among managers that prevent effective feedback and how to overcome them. We'll tap into the latest workforce research and compare it to shifts in attitude, demographics, work ethics, learning styles, relationships, and more. You'll also leave with specific tools and action plans you can implement right away with managers to begin to see immediate results.

Learning Objectives:

  • Learn about the top five barriers that most commonly get in the way of effective feedback and accountability.
  • Identify the differences in today's workforce that require a shift in how we deliver feedback to effect change.
  • Consider best practices to instill a culture conducive to feedback and continuous improvement.
  • Understand the 'roadmap' to effective feedback to train and implement with managers.
  • Promote greater inclusion in the workplace through effective communication and engagement with employees.
Turn Trust Up to an 11: Tap into Active Listening to Amplify Your Workforce Vitality
06/24/2024 02:00 PM - 03:00 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Jeff Faber, Chief Strategy Officer , HUB International Limited
Workplace Application:
Adopting a people-first approach invigorates the workforce by acknowledging individual needs and nurturing a sense of value within the organization. 

A robust organization starts with personalization. By making employees the heroes of their own professional story - valuing individuality and embracing empathy and personalization - organizations can sculpt high-trust environments that enhance employee experience, elevate job satisfaction and drive productivity and profitability. Unleash the power of personalization - and the vitality of your workforce- with analytics that dive deep to understand and interpret the unique needs of your employees, pinpoint focus, uncover redundancies and deliver impactful insights.

Learning Objectives:

  • The Power of Personalization: Boldly go where others fear to venture by placing value on individuality, which in turn will unleash a collective energy with your team. Leaders must move beyond the 'professional' identity and show up to work as 'humans,' which helps fuel that power of personalization. Instead of having only transactional or task-oriented relationships with your staff, expand by truly getting to know and connect with them. Make your employees the heroes of the story.
  • Listen & Adapt: Actively listening to employees, understanding their concerns and adjusting benefits structures to reflect their needs fosters a culture of trust and employee wellbeing. Leaders can transform their organizational approach by being open to change, fluid in process and adaptable as needed with employees. Find ways to avoid benchmarks and listen to your people instead.
  • New Leadership, New Era: How to employ human-centric leadership for enhanced employee experiences means the old hierarchical model isn't meeting the complex demands that today's organizations face. Be human-centric and the numbers will follow.
Workplaces are Not Safe Spaces for All: A New Framework for Inclusion and Safety
06/24/2024 02:00 PM - 03:00 PM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Michael Baran, Founder and CEO, Iris Inclusion
Workplace Application:
Attendees will learn why vulnerable and courageous conversations are essential to building a culture of true inclusion and safety, why we have fallen short of that goal as we have tried to create safe spaces, and how to make better mistakes in order to ensure that those who have felt marginalized can finally be included and we can achieve our highest performance together. 

Repeated on Tuesday at 12:30pm.

Most organizations think they're created safe spaces. There are policies in place for reporting discrimination. Nonetheless, many marginalized people don't feel psychological safety or inclusion because subtle acts of exclusion and unconscious bias are rampant. We will explore how HR professionals can support a more active kind of inclusion, where we connect authentically, where we broach hard conversations with vulnerability and courage, and where we grow and learn together when we mess up.

Learning Objectives:

  • Confirm why true inclusion and psychological safety matter so much for our organization to achieve the highest performance possible.
  • Understand why the current state of most organizations leads to under-the-radar subtle exclusion and lack of safety for so many people.
  • Practice understanding why more authentic connections, more productive mistakes, and more active allyship are essential for getting to true inclusion and safety for all.
  • Discover immediately applicable guidelines for speaking up and standing up for colleagues.
  • Apply the concepts discussed to policies, processes, and practices in order to proactively build the mostly inclusive and safe culture possible.
A 'Hostile Working Environment' -- What It Is, and What It Is Not
06/24/2024 03:30 PM - 04:30 PM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), Workplace (Technical)

Presenter:
James J. McDonald, Jr., J.D., SHRM-SCP, Partner, Fisher & Phillips, LLP
Workplace Application:
This presentation will teach HR professionals how to distinguish between complaints of 'hostile working environment' that require an investigation and those that do not. 

Employees frequently complain about a 'hostile working environment.'  The term has specific legal meaning that is much more narrow than most employees think, however. It does not ordinarily cover demanding or unpleasant bosses, legitimate discipline, rude or gossipy co-workers, or hot-tempered customers. To the contrary, it requires conduct that meets certain legal standards and is tied to a protected classification such as sex or race. HR professionals must know how to distinguish between complaints of a hostile working environment that potentially involve unlawful conduct and require a thorough investigation, and those that merely describe the ordinary stresses of the work day. This presentation will highlight the difference.

Learning Objectives:

  • Learn the legal meaning of the term 'hostile working environment.'
  • Learn how to distinguish between complaints of a hostile environment that require a full investigation and those that do not.
  • Learn how to address complaints that do not involve unlawful conduct or violations of company policy.
Becoming a Strategic Leader, Thinker & Value-Adder: The Role HR Must Play in Organizational Strategy
06/24/2024 03:30 PM - 04:30 PM
Competencies: Business (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Richard Fagerlin, President, Peak Solutions, Inc.
Workplace Application:
Understand what it takes to be a strategic leader in your organization and start adding value immediately. 

REPEATED ON TUESDAY at 11:00am

During this session, participants will receive tools, resources and practical examples of how to be a strategic leader. Strategy isn't something that is relegated to the board and the C-suite. Every leader must be strategic and not just within their department. The focus of this session is less about leading strategy for the HR department and more about how HR can drive strategic thinking and add value throughout the organization. The idea is that functional leaders don't need you to wear your HR hat when you are serving them-they need you to wear your operations, sales, marketing and executive hats. They NEED you to be STRATEGIC. Only when HR leaders begin to think strategically, act strategically and execute strategically will they really bring the most value possible to their organizations.

Learning Objectives:

  • Determine what your real value is to your organization.
  • Find out what you might be doing that makes it difficult to do business with you and what you can do to fix that.
  • Be prepared to lead strategic planning and thinking sessions for the departments or groups that you serve.
  • Evaluate the readiness of your constituents to make real and lasting changes.
  • Apply an organizational health model to your efforts to determine areas of ailing and good health.
Invisible Disabilities at Work: Fostering Advocacy and Acceptance
06/24/2024 03:30 PM - 04:30 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Jessica Hicksted, Ph.D., Advocate / Researcher - CACI, ND Outloud!, Invisible Disabilities Association
Workplace Application:
Attendees will hear about innovative research to aid organizations in becoming more aware of invisible disabilities and create policies that foster advocacy and acceptance. 

Many employees expend considerable emotional energy hiding their disabilities from colleagues and bosses in every interaction at work, in every meeting, and when toiling away side-by-side. It's exhausting and stressful. But the stigma around disabilities - the fear of discrimination and rejection, and the risk related to job security - prevents many employees from disclosing their condition and asking for supports and accommodations to succeed at work.  Yet studies show that when employers intentionally create an atmosphere of acceptance and show a commitment to build inclusion - offering disability awareness training and creating employee resource groups as a safe place for people with disabilities, chronic conditions, or difficult life situations to meet and support one another - employees no longer feel threatened to reveal a disability. Instead, they take advantage of employer-provided supports, which, in turn, improves their wellbeing, increases their level of trust in others, and boosts their productivity.  This presentation explores how to approach disclosure in the workplace and provides research-driven strategies that cultivate acceptance from colleagues and supervisors.

Learning Objectives:

  • Hear how masking inhibits executive functioning skills.
  • Learn about strategies to determine whether and how to disclose a disability.
  • Discuss questions to ask to try to determine whether an organization has a culture of acceptance and diversity.
  • Talk about approaches to help you advocate for policies that support people with invisible disabilities.
  • Innovative research to aid organizations in becoming more aware of invisible disabilities and create policies that foster advocacy and acceptance.
It’s Not What You Think: Understanding Microaggressions as Identity-Based Trauma
06/24/2024 03:30 PM - 04:30 PM
Competencies: Interpersonal (Behavioral)

Presenter:
Sara Taylor, President and Founder, DeepSEE Consulting
Workplace Application:
This session provides a new way to understand the important topic of microaggressions from the sender and receiver's point of view, along with practical strategies for effectively addressing them in the workplace. 

We will focus on understanding microaggressions through the lens of identity-based trauma and its impact on the receiver. In our time together we will examine the latest trauma research to understand the psychological effects of microaggressions on the receiver and the psychology of the sender; explore four patterns of perception that unintentionally create harmful behavior and the impacts individually and organizationally; and equip participants with practical strategies for identifying and addressing them in the workplace.

Learning Objectives:

  • Define identity-based trauma.
  • Explain microaggressions through the lens of identity-based trauma.
  • Describe the four patterns of perception that lead to microaggressions.
  • Explain strategies for mitigating the impact of microaggressions in the workplace.
Please Sue Me 2024
06/24/2024 03:30 PM - 04:30 PM
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Hunter Lott, Owner, HunterLott.com
Workplace Application:
This session simplifies and merges the practical application of employment law principles with better business decision-making. 

Repeated on Tuesday at 3:30pm

Old school policies like treating everyone the same, banning workplace romance, keeping salaries a secret, probationary periods and firing people for resigning keep us in the baby-sitting business. This session blends best practices, humor and case law to balance legal risk and good business decision-making. Don't let the attorney be the loudest voice in the room. Take away sample policies and learn how to hire the best, fire the rest and stay out of court.

Learning Objectives:

  • Attendees will be prepared to develop, influence and execute strategies for managing organizational change that balance the expectations of the organization, their employees and the law.
  • Attendees will gain a real-world understanding of applicable federal/state regulations and an ability to audit their own practices for legal exposure.
  • Attendees will learn the effects of company HR policy and procedure on frontline practices including hiring, retaining 'A' players, discipline, documentation and workplace behavior.
Positioning Your People to Pursue Growth
06/24/2024 03:30 PM - 04:30 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Steve Mellor, Owner & Executive Coach, Career Competitor, LLC.
Workplace Application:
Attendees will learn essential and foundational requirements that strengthen the impact of a growth mindset, both within an individual and throughout the organization. 

Growth aspirations seem like one of the more common and obvious intentions within an organization. Wanting growth, however, is not the same as pursuing growth, with the key differentiator being a growth mindset. Any culture hungry to embody a growth mindset must know their employees are ready and able to embody a growth mindset. This foundation-first approach to professional development will ensure organizations can best position their people to pursue growth.

Learning Objectives:

  • Encouraging individuals to identify their authentic attributes to build confidence in the impact their truest self can have on future growth.
  • Justifying why the adverse parts of an individual's role must be identified and embraced so as to serve future growth.
  • Honoring the work that goes into forming a foundation for growth through more engaged and respectful communication.
  • Centering an individual foundation for growth as a means of aligning what people want with the mission of the organization.
Running on Fumes: DEI Fatigue and A Supreme Court Decision
06/24/2024 03:30 PM - 04:30 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Dethra U. Giles, CEO, ExecuPrep
Workplace Application:
The workplace implications include the need for organizations to reevaluate and adapt their diversity, equity, and inclusion strategies in response to both the challenges of DEI fatigue and the considerations stemming from the recent Supreme Court decision. 

In the 'Running on Fumes: DEI Fatigue and A Supreme Court Decision' session, participants explore the challenges of diversity, equity, and inclusion (DEI) efforts, addressing the exhaustion that can accompany these initiatives. The session also delved into the implications of a recent Supreme Court decision on DEI practices. Attendees will gain insights into navigating DEI fatigue and adapting strategies in light of the decision, fostering a more comprehensive understanding of the evolving landscape for DEIB initiatives.

Learning Objectives:

  • Understand the manifestations and impact of DEI fatigue in the workplace, recognize signs, and implement strategies to mitigate its effects on individuals and organizational culture.
  • Analyze the Supreme Court decision's implications for workplace DEI initiatives, while maintaining a commitment to fostering a diverse and inclusive environment.
  • Develop adaptive strategies to address evolving challenges in the DEI landscape.
  • Cultivate a workplace culture that prioritizes ongoing learning and dialogue about DEI, fostering an environment where employees are equipped to navigate complexities, contribute to inclusivity, and drive positive change within the organization.
Women at Work: Actionable Strategies to Support Workplace Well-Being
06/24/2024 03:30 PM - 04:30 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Barbara Aloni, Director, Workplace Possibilities, The Standard
Workplace Application:
By attending this session, attendees will understand the factors impacting women in the workplace and learn how to create holistic support around women's health and well-being. 

Repeated on Tuesday at 2:00pm.

Women make up almost 57% of the US workforce. Working women also spend nearly twice as much time as men caring for children or other household responsibilities. What are some of the well-being challenges women are dealing with and what impact could this be having on your business? This session will address unique factors impacting women's health and workplace productivity and what organizations can do to better support, attract and retain this key employee population.

Learning Objectives:

  • Gain a better understanding of the challenges and factors that influence the health outcomes of women.
  • Recognize the importance of providing workplace benefits and programs that support the unique challenges of women.
  • Learn strategies and gain resources to improve women's health, well-being, workplace engagement and productivity.

06/25/2024

Are You in a Dysfunctional Relationship with the Security Team?
06/25/2024 07:30 AM - 08:30 AM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Workplace (Technical)

Presenter:
Lisa Plaggemier, Executive Director, National Cybersecurity Alliance
Workplace Application:
This session will cover the issues that cause the biggest disconnects between HR and Security team from both perspectives and cover proposed solutions for each. 

When HR and Security teams understand their respective roles, value each other, and have an open, productive partnership, life is good. They can help each other be more effective and complement each other's functions. Unfortunately, that symbiotic state can be hard to achieve. For HR professionals, dealing with the security team can be a challenge. One day they send out an emotionally-triggering simulated phish to everyone in the organization, causing numerous employee complaints that HR has to manager. Next, they're trying to get someone fired for clicking on said simulated phish, even though it's not their job to hire and fire. The security team can seem rigid, controlling, and have the capacity to scare the daylights out of the rest of the organization. Sometimes they scare people too much - the sky can't always be falling - leading to apathy.  So what to do if you don't have the best relationship with the security team?  This talk, based on years of experience navigating the relationship between HR and Security teams, will cover the issues that cause the biggest disconnects between HR and Security. We'll look at the issues from both sides and cover proposed solutions for each.  Improving the relationships for both departments can lead to happier HR and Security professionals who are more effective in their roles, and a company that's better protected and prepared against cyber threats.

Learning Objectives:

  • Discover the points of connection and potential disconnect with the Security team.
  • Hear why security teams occasionally seem to act more like HR than Security.
  • Discuss how Security and HR can collaborate to both be more effective.
Boundary-Driven Leadership: Crafting Organizational Culture
06/25/2024 07:30 AM - 08:30 AM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Leah Marone, Psychotherapist, Corporate Mental Wellness Consultant, Leah Marone, LCSW
Workplace Application:
This session will equip leaders with the skills to foster a culture of continuous improvement, simultaneously influencing and shaping the overall organizational culture. 

Addressing and preventing cyclical workplace fatigue within an HR context demands a dual commitment to intentional self-care and astute awareness of communication dynamics and leadership style. Elevating your role to that of a 'space creator' is key-mastering the art of setting and maintaining boundaries that not only empower your team but also shield you from assuming undue responsibilities and succumbing to perpetual burnout. This proactive approach is pivotal in fostering a healthy workplace environment and ensuring sustained well-being for both yourself and your team.

Learning Objectives:

  • Explore how leaders serve as architects, shaping the values, beliefs, and norms that define the organizational culture.
  • Effectively build trust and psychological safety in the workplace.
  • Create and maintain boundaries to prevent burnout and generate a culture that prioritizes wellness.
  • Apply the Support, Don't Solve framework in real-world leadership, scenarios.
  • Implement strategies to delegate effectively, empower others, and encourage authentic collaboration.
The Secrets to Engage the Quiet Quitters - How to Identify AND ENGAGE those Employee Who are Attempting to 'Sink Your Boat'
06/25/2024 07:30 AM - 08:30 AM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical), People (Technical)

Presenter:
Bob Kelleher, CEO, The Employee Engagement Group
Workplace Application:
Learn how to unlock the secrets of those who have quietly quit, or whose who are attempting to sink the organizational boat.  Learn specific steps to improve overall workplace engagement. 

Although Quiet Quitting is all the rage, speaker/author Bob Kelleher first introduced the concept in his You Tube Video, Who's Sinking Your Boat (1.2 million views). In this dynamic and multimedia presentation, Bob shares studies that show that an individual's level of engagement or disengagement can be directly linked to a variety of factors: One's own engagement; who you select to manage people; the disconnect between an individual's and the firm's values; the dynamics that take place in people's lives OUTSIDE of work; and the failure of firms to hold the actively disengaged accountable.  Bob will walk through key steps to reverse disengagement, while energizing and engaging your 'quiet quitters'.

Learning Objectives:

  • How to identify your disengaged employees or those who are quietly quitting the organization.
  • Learn the secrets to why employees become disengaged.
  • Learn the key engagement drivers of the various workforce generations.
  • Learn why staff selection might be the reason you have disengaged employees.
  • Understand the important role accountability plays in one's engagement and self motivation.
  • Leave with practical videos, case studies, and metrics to share with your own leaders.
A Toolkit for Hiring Individuals with Disabilities
06/25/2024 11:00 AM - 12:00 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), People (Technical)

Presenter:
Dave Friedman, CEO, AutonomyWorks
Presenter:
Kraig Kistinger , Director of Human Resources, National Tube Supply
Workplace Application:
Attendees will learn best practices for hiring and retaining individuals with disabilities in the workplace. 

The Career Pathways for Targeted Populations Committee of the Illinois Workforce Innovation Board formed a workgroup focused on career pathways for individual with disabilities in 2022.  The Disability Workgroup leaders will share the work of the group, including data on hiring individuals with disabilities, an employer perspective, the story of an individual with lived experience, and human resources tools for hiring individuals with disabilities.  Leave this session with knowledge and tools about hiring this source of untapped talent!

Learning Objectives:

  • Understand the data surrounding employment for individuals with disabilities.
  • Learn how to replicate models for hiring individuals with disabilities in their companies.
  • Gain tools for creating a culture conducive to hiring individuals with disabilities.
Banish Burnout: Move from Stress to Success
06/25/2024 11:00 AM - 12:00 PM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Janice Litvin, Workplace Wellness Speaker, Janice Litvin Speaks
Workplace Application:
Janice Litvin is an award-winning workplace wellness speaker, on a mission to help leaders and teams banish burnout in their organizations. 

In this lively program Janice Litvin will show students and emerging professionals how to manage stress to prevent burnout. Based on the premise that you can change your reactions to stress, Janice's methodology will teach you how to build awareness, convert negative thoughts into positive self-talk, and set healthy boundaries. You will come away with specific tools you can start using immediately. All you need is awareness, desire to change, and willingness to do the work.

Learning Objectives:

  • Identifying workplace stressors.
  • Recognizing burnout in yourself and peers (physical and mental signs).
  • How your thought process contributes to burnout (being aware & reframing your mindset).
  • Setting healthy boundaries.

 

Becoming a Strategic Leader, Thinker & Value-Adder: The Role HR Must Play in Organizational Strategy
06/25/2024 11:00 AM - 12:00 PM
Competencies: Business (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Richard Fagerlin, President, Peak Solutions, Inc.
Workplace Application:
Understand what it takes to be a strategic leader in your organization and start adding value immediately. 

REPEATED FROM MONDAT at 3:30pm

During this session, participants will receive tools, resources and practical examples of how to be a strategic leader. Strategy isn't something that is relegated to the board and the C-suite. Every leader must be strategic and not just within their department. The focus of this session is less about leading strategy for the HR department and more about how HR can drive strategic thinking and add value throughout the organization. The idea is that functional leaders don't need you to wear your HR hat when you are serving them-they need you to wear your operations, sales, marketing and executive hats. They NEED you to be STRATEGIC. Only when HR leaders begin to think strategically, act strategically and execute strategically will they really bring the most value possible to their organizations.

Learning Objectives:

  • Determine what your real value is to your organization.
  • Find out what you might be doing that makes it difficult to do business with you and what you can do to fix that.
  • Be prepared to lead strategic planning and thinking sessions for the departments or groups that you serve.
  • Evaluate the readiness of your constituents to make real and lasting changes.
  • Apply an organizational health model to your efforts to determine areas of ailing and good health.
Creating a Culture of Psychological Safety: Making it Safe to Speak Up
06/25/2024 11:00 AM - 12:00 PM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Shari Harley, MA, CSP, Founder and President, Candid Culture
Workplace Application:
Create an environment where it's safe to speak up and become an innovative employer of choice. 

Globally, employees are convinced that people who speak up are seen as difficult, limit their career opportunities, and even get fired. It's impossible to innovate, retain employees, and be an organization where people want to grow their careers, if it's not safe to speak up. Get simple, easy-to-implement practices to get employees at all levels talking about what matters most. Create a candid culture when people know at their core, it's safe to speak up.

Learning Objectives:

  • Discover why it's so hard to speak up at work and why employees are so afraid.
  • Provide managers easy-to-implement practices to get employees talking about what matters most.
  • Increase psychological safety and be an innovative organization where employees want to grow their careers.
Detour: The Keys to Making Change Work
06/25/2024 11:00 AM - 12:00 PM
Competencies: Leadership (Behavioral), People (Technical)

Presenter:
Steve Gilliland, CSP, CPAE, Best-Selling Author and Speaker, Steve Gilliland, Inc.
Workplace Application:
This session will reveal the steps necessary to navigate change when something happens by chance and set you on a course you never planned into a future you never imagined. 

As the nature of change advances and the speed of change accelerates, it is necessary to look further ahead and be able to alter your organization in the face of uncertainty. This session will reveal the challenges of change and a plan to affect it. It provides HR professionals with a clear and usable model for sorting through what difference you are trying to accomplish and what steps you need to take to get there.

Learning Objectives:

  • Identify components and tools necessary to lead change.
  • Describe organizational culture variables that might inhibit or help manage change.
  • Express the internal and external reasons for a specific change.
  • Understand how change will contribute to and benefit the organization and why it is important.
  • Evaluate your current culture regarding change management, project management, and leadership.
How to Work With Complicated People
06/25/2024 11:00 AM - 12:00 PM
Competencies: Interpersonal (Behavioral)

Presenter:
Ryan Leak, Best-selling Author, Researcher, and Transformational Speaker

In every workplace, beyond the pressure of performance, meeting deadlines, and navigating change, there lurks a more daunting challenge: working with complicated people. You know the types – the overbearing boss who can't decide if they're a micromanager or an absentee leader, the colleague whose mood swings could give the stock market a run for its money, or the client whose demands could rival those of a diva on a world tour. When it comes to complicated people, we’ve got options. 1. We can ignore them. But this option doesn’t help us grow. 2. We can try to change them. But we don’t like when people try to change us. 3. We could cancel them. Are there some people that need to be cut out of our lives? Sure. But when they’re our boss, cutting them out of our lives also means cutting our paycheck. There’s a 4th option that can lead to effective collaboration. And that’s understanding them. How to Work With Complicated People is based on a new book by best-selling author and speaker Ryan Leak, who did a national research study on how to work with complicated people. In this session, Ryan will unpack strategies for effective collaboration with people we often find complicated. With humor, inspiration, and data-driven strategies, Ryan will help us move toward people we’d normally try to avoid. 

Reengineering Talent Retention for the Future of Work
06/25/2024 11:00 AM - 12:00 PM
Competencies: Leadership (Behavioral), Organization (Technical), People (Technical)

Presenter:
Vivian Hairston Blade, MBA, MBB, PMP, Leadership & Resilience Expert | President & CEO, Experts in Growth Leadership Consulting, LLC
Workplace Application:
Walk away with tools and strategies to effectively navigate the rapidly evolving Future of Work, focusing on talent retention and the creation of a resilient, high-performance workplace culture. 

As the future of work continues to evolve, traditional employee lifecycle experiences and retention strategies are no longer effective. In this transformative workshop, we'll delve into the future of work and the evolution of workplace culture. It's crucial for HR leaders to understand and adapt to these shifts. You'll walk away with tools and strategies to effectively navigate these changes, focusing on talent retention and the creation of a resilient, high-performance workplace culture.

Learning Objectives:

•    Explore the changing dynamics of the workforce and the implications for talent retention.
•    Identify the six stages of a human-centric talent lifecycle experience and how to implement them in their organization.
•    Discover how to develop and implement effective talent retention strategies in the context of today's rapidly evolving work environment.

Religion at Work: How New Laws Have Led to Increased Accommodation Requests
06/25/2024 11:00 AM - 12:00 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), Workplace (Technical)

Presenter:
Kelly Dobbs Bunting, Shareholder, Greenberg Traurig, LLP
Workplace Application:
Attendees will learn the breadth of legal protection for employees requesting a religious accommodation regarding workplace policies and training and what to be aware of when considering whether to grant or reject an accommodation request. 

The Supreme Court decision broadening religious rights in the workplace has led to many state court decisions that also give employees greater protection for their religious views. This, in turn, has led to an increase in worker demands for accommodation. Learn the current state of legal protection for religion at work and what obligations HR may have to workers claiming faith-based exceptions to employer policies and training.

Learning Objectives:

  • Understand how religious rights of employees enjoy greater protection due to federal and state court decisions;
  • Learn what new state laws are in place based on those court decisions;
  • Learn how to analyze requests for accommodation or exemption from workplace policies and training from employees claiming their religious beliefs are being violated.
Strategies for Employee Engagement and Retention Excellence
06/25/2024 11:00 AM - 12:00 PM
Competencies: Interpersonal (Behavioral), People (Technical)

Presenter:
Workplace Application:
Attendees will gain actionable insights into effective retention strategies and workplace excellence, equipping them with the tools to foster employee engagement, boost morale, and create a thriving work environment. 

Repeated from Monday at 2:00pm

In this session you will discover what it takes to cultivate a workplace where employees not only excel but flourish. This dynamic session is designed for HR leaders and professionals to enhance employee engagement and retention strategies. Identify the key drivers of a positive workplace culture, and learn approaches to create an environment where employees feel valued, connected, and inspired to contribute their best.

Learning Objectives:

  • Building a Culture of Recognition: Learn how meaningful recognition can boost morale, reinforce positive behaviors, and create a culture of appreciation.
  • Effective Communication for Engagement: Develop communication strategies that foster transparency, build trust, and keep employees informed and engaged,
  • Understanding Employee Motivation: Explore factors and circumstances that drive employee motivation and how to create engagement strategies for employee and team needs.
Become an Ally: When Interpersonal Harassment Bleeds into the Workplace
06/25/2024 12:30 PM - 01:30 PM
Competencies: Interpersonal (Behavioral), Workplace (Technical)

Presenter:
Kristine P. Krupka , Advanced Certified Paralegal , Baird Holm LLP
Workplace Application:
Attendees will learn how to better protect themselves, their employees/colleagues, and clients/customers against threats of violence and how to facilitate a workplace culture that invites its employees to come forward with information that could lead to potential violence in the workplace. 

Workplace violence is on the rise. Sadly, it oftentimes starts at home.  Join Kris for an emotional journey through the experiences people face when interpersonal harassment invades their workplaces.  Kris will arm you with information and resources to protect yourselves, your colleagues/employees, and your customers, and will inspire you to make a difference when possible.

Learning Objectives:

  • Identify the obstacles (real and perceived) that often cause employees facing harassment in their personal lives not to report their experiences (and how to overcome those obstacles).
  • Learn how to become an ally who supports and contributes to a workplace culture that cares about its employees experiencing out-of-the office harassment.
  • Learn how to protect yourselves, your workplace, and your clients from people who engage in harassing behavior.
Cultural Transformation: The Seven Keys to Leading Your Organization to Boost Performance, Transform Culture and Create Equity
06/25/2024 12:30 PM - 01:30 PM
Competencies: Interpersonal (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Kenston Henderson, Sr., Founder and CEO, Live With Lyfe, LLC
Workplace Application:
Attendees will learn a step-by-step framework for cultivating an inclusive workplace, integrating racial equity and inclusion, and transforming organizational processes to enhance productivity, performance, and competitive advantage while fostering confidence in creating a racially equitable culture. 

Cultivating an inclusive workplace not only leads to happier teams who feel seen, heard and valued, it also translates to higher productivity, better performance and overall competitive advantage for your organization. Finally feel confident about how to create and integrate more racial equity and inclusion in your workplace. Learn a step-by-step framework for developing an organizational culture that is inclusive, non- discriminatory, and racially equitable - including how to transform organizational processes that impede the ability to achieve strategic objectives. When we thoroughly understand what a racially equitable culture looks like - and begin influencing organizational decision-making, implement practices and processes that create a more inclusive and unbiased workplace - cultural transformation will occur.

Learning Objectives:

  • Understand your organization's current mission and vision and future objectives.
  • Explore the importance of racial equity in the workplace and the impact it can have on organizational success.
  • Receive tips for participating in and impacting the organization's strategic plan with focused and equitable HR strategies.
  • Gain tools for implementing racially equitable processes for maximum organizational performance.
  • Learn the seven keys for creating and cultivating organizational equity.
Empathy: The New Work Culture Norm
06/25/2024 12:30 PM - 01:30 PM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Jeremy York, SHRM-SCP, Lead Consultant and President, InvigorateHR, LLC
Workplace Application:
Empathy is a critical HR leadership skill. It helps to build and sustain positive workplace relationships, foster diversity and inclusion, encourage cooperation and collaboration, and facilitate conflict management. Empathy generates an interest in and appreciation for others, paving the way to more productive working relationships. 

Our workplaces are filled with diverse people whose lives require more from them than ever before. People are managing their personal lives, their families and extended families, their mental health, their emotions, a world that experiences change almost instantaneously, and the everyday stresses that come with being human. Yet we have a difficult time recognizing that these things impact the workplace, and that people are more than the work they do. All people have an innate need to feel understood, heard, or just validated-that life is tough, and we support them.   Enter empathy - our ability to understand what others are feeling and actively share emotions with others. Our ability to lead with empathy and value people for who they are can have a significant impact on the workforce. So, how do we solve it? Join this discussion where we will explore what it means to demonstrate empathy and how we can make this a part of our everyday actions.

Learning Objectives:

  • Define empathy and the various types of empathy.
  • Explore the importance of empathy in the workplace.
  • Discuss how to strengthen empathy skills and remove roadblocks that inhibit empathy.
  • Develop a plan of action for creating a more empathic culture.
Functional Forgiveness: The Underrated Business Imperative
06/25/2024 12:30 PM - 01:30 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral)

Workplace Application:
Attendees will learn to practice functional forgiveness as a methodology in conflict resolution and in sustained, healthy internal communication. 

Repeated from Monday at 12:30pm.

Businesses struggle with communication on a good day so having unnecessary or unresolved conflict added in will only cause deeper structural and organizational flow issues. And while conflict management is a useful skill to exercise, the lack of understanding of forgiveness as a piece of that plan will lead to more repeated situations with those same involved individuals.

Learning Objectives:

  • To be able to identify the mired and conflicted communication snags in conflict management within an organization.
  • To be able to define what forgiveness (in a business context) is and isn't.
  • To be able to practice functional forgiveness as a methodology in conflict resolution and in sustained, healthy internal communication.
It's Not Me, It's Them! Which Team Really Needs Development
06/25/2024 12:30 PM - 01:30 PM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Sara Bartlett, Principal Consultant, MOD Network, LLC
Workplace Application:
Attendees will explore the impact of team development and the importance of leadership support. 

With an increase in requests for team-based training, do you ever wonder, is this the team that really needs this training or is it the level above? When a team isn't functioning effectively, there are a few avenues to take a look at, but all of them benefit from more consistent leadership support.

Learning Objectives:

  • Identify metrics for measuring whether your team training is having an impact.
  • Explore the impact of team development with organizational support.
  • Learn strategies to make team development a priority for senior leaders.
Leveraging an Empathic Culture to Create Advantage
06/25/2024 12:30 PM - 01:30 PM

Presenter:
Dave Barnett, Chief Administrative Officer, DeVry University
Workplace Application:
Connecting individuals to meaningful and rewarding work is more important than ever as Human Resources leaders also look to re-establish their voices and empower solutions amid transformation at all levels. 

Repeated from Monday at 12:30pm.

Dave Barnett, Chief Administrative Officer at DeVry University, shares how Human Resources leaders can navigate challenges and redefine the employer-employee relationship amid continuous, global shifts in what we do and how we work.  Participants will learn strategies to intentionally shape a caring, empathy-driven culture, while enabling achievement of exceptional results.

Learning Objectives:

  • Walk away with a clear framework for how to assess culture in the context of an aspirational cultural state.
  • Receive examples of specific practices that can be leveraged to create a sense of belonging, a culture of care and mission/strategy/culture alignment.
  • Discuss a process for how this work can then be leveraged into crafting a compelling employee value proposition.
  • Understand how these efforts can translate into tangible organization-wide outcomes and results.
Nurturing Inclusivity: Cultivating Inclusion and Belonging in the Workplace
06/25/2024 12:30 PM - 01:30 PM
Competencies: Interpersonal (Behavioral), People (Technical), Workplace (Technical)

Presenter:
Evelyn Farias, MA, MEd, EI&B Program Specialist, Workforce Transformation, Lyra Health
Presenter:
Alethea Varra, Ph.D., Senior Vice President, Clinical Care, Lyra Health
Workplace Application:
Learn evidence-based techniques to design culturally-responsive and inclusive mental health care and well-being offerings for every need. 

LGBTQIA+ equality is both a human rights and business imperative in today's employer landscape. How can HR leaders design thoughtful and culturally-responsive benefits and well-being offerings for every need? In this research-packed session, learn evidence-based techniques and key cultural competencies for inclusive mental health care and initiatives that promote a sense of belonging, inside and outside of work.

Learning Objectives:

  • Discuss fundamental LGBTQIA+ identity concepts, factors that impact LGBTQIA+ people's mental health, and strategies for effective advocacy.
  • Share ways that leadership and colleagues can be an ally to the LGBTQIA+ community.
  • Explore the importance of LGBTQIA+ inclusive offerings and what they look like in practice.
Peacekeeping in Polarized Times: HR's Role in Navigating Political Debates and Triggering Topics
06/25/2024 12:30 PM - 01:30 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), People (Technical)

Presenter:
Bernadette Jones, SHRM-SCP, Principal, VisionovaHR
Workplace Application:
This presentation equips HR professionals and leaders with tips and tools to skillfully navigate and address triggering topics and political debates in the workplace. 

In today's digital age, social media and misinformation have intensified political discussions and triggering conversations in the workplace. Contentious and hostile conversations often overshadow the beauty of diverse opinions and jeopardize inclusive workplace cultures. While engaging participants actively, we'll explore the challenges and solutions of navigating sensitive discussions using hands-on exercises. Attendees will gain a comprehensive guide to establishing respect, setting boundaries, and balancing personal beliefs and a respectful work environment.

Learning Objectives:

  • Strategies to Navigate Complex Conversations: Equip HR professionals and leaders with tools and techniques to manage situations where political discussions veer into uncomfortable or potentially harassing territories.
  • Understanding the Importance of Respect and Inclusion: Participants will learn about respecting diversity of opinion while ensuring a respectful and inclusive workspace.
  • Role of HR in Guiding Discussions: Equip managers with the skills to be mindful of their conversations and understand the influence of their authority.
  • Setting Boundaries: Participants will learn strategies to set clear boundaries, encouraging employees to avoid potentially triggering topics and ensuring no one is forced into uncomfortable discussions.
  • Legal Landscape of Political Discussions at Work: An overview of how the First Amendment interacts with private workplaces and the role of the National Labor Relations Act in workplace discussions about wages, hours, or working conditions.
Preparing for the Gray Tsunami: Is Your Organization Ready?
06/25/2024 12:30 PM - 01:30 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Lisa Stornaielo, Co- Founder, The Future of You
Workplace Application:
Attendees will learn why they need to pay attention to the large number of baby boomers readying for retirement and what innovative strategies organizations are implementing to prepare for this monumental generational shift in the workforce. 

10,000 Americans turn 65 every day, bringing about a major transformation in the workforce as 28 million Americans will reach this milestone by 2030. Yet, most businesses are unprepared for this massive demographic shift. Our session will provide an exploration of our cutting-edge research that is revolutionizing the way organizations support their pre-retirees. We will also delve into an innovative case study showcasing the incredible benefits of assisting employees in their transition to retirement.

Learning Objectives:

  • Walk away with an awareness of the massive shift that is occurring in the workforce as 28 million people prepare to retire.
  • Hear groundbreaking insights from an HR survey exploring current trends and opportunities for organizations to support employees' transition to retirement.
  • Discuss an in-depth case study highlighting an innovative approach that one company adopted to support their long-tenured employees' transition to retirement.
  • Receive resources to help organizations plan for this seismic shift in the workforce.
The Simple Truth: Competencies, Levels and Retention-Based Career Paths Explained
06/25/2024 12:30 PM - 01:30 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), People (Technical)

Presenter:
Todd James Lemmis, JD, Founding Partner, Pacific6 Enterprises
Workplace Application:
Attendees will learn the secrets to building job competencies, organizational leveling and retention-based career pathing. 

Todd will take all the mystery out of the most misunderstood concepts in HR and Org Design. Using ancient concepts and modern science, the black box will be opened to reveal the previously undiscovered yet simple, natural way to architect organizations.

Learning Objectives:

  • Discover the truth about how many levels an organization should have.
  • Hear the truth about the number and type of job competencies an organization should have.
  • Learn the truth about career path equivalency.
The Working Wounded: The Impact of Bereavement and Bereavement Leave on Employee Performance and Wellbeing
06/25/2024 12:30 PM - 01:30 PM
Competencies: Interpersonal (Behavioral), Organization (Technical), People (Technical)

Presenter:
Diane Bergeron, Ph.D., Senior Research Scientist, Center for Creative Leadership
Workplace Application:
Attendees will learn how bereavement (and bereavement leave) impacts all employees and how HR policy and practices can help to mitigate the negative impacts of bereavement. 

Bereavement (i.e., the loss of someone significant through death) and bereavement leave have a substantial impact in the workplace. Research by the Center for Creative Leadership shows that bereavement impacts job performance, physical wellbeing (e.g., absenteeism), and long-term job attitudes (e.g., engagement). Most employees report insufficient bereavement leave, which is related to lower employee mental wellbeing. This research, along with a supporting framework, will help decision makers establish (or modify) HR policies and practices.

Learning Objectives:

  • Learn the 'basics of bereavement,' including common grief reactions and prevalent misconceptions about bereavement (e.g., the 'five stages of grief' myth);
  • Recognize the subtle ways that bereavement can impact employee and coworker performance and interpersonal interactions;
  • Understand the impact of varying lengths of bereavement leave on bereaved employees and possibilities for structuring more flexible bereavement leave policies;
  • Assess current organizational policies and practices for alignment with a suggested framework;
  • Identify 'small win' ways to support bereaved employees.
Think Different=Different Results: Creative Leadership for Competitive Advantage and Agility
06/25/2024 12:30 PM - 01:30 PM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Caroline Brookfield, DVM, CPM, Keynote Speaker, Author,, Artful Science
Workplace Application:
Attendees will discover how infusing everyday creativity into their leadership approach can drive innovation, foster a dynamic workplace culture, and empower their teams to solve complex challenges with ingenuity and enthusiasm. 

In today's fiercely competitive business world, innovation is the key to success. While most companies claim to prioritize innovation, only 18% of employees feel empowered to take creative risks at work. Organizations that equip their leaders and teams with the tools and environment to foster creativity outperform their competitors. In this 'light delivery, deep message' keynote, discover the essential habits (DANCE) to spark creativity in every team member. No arts and crafts required.

Learning Objectives:

  • Identify simple techniques to foster creativity in teams.
  • List 5 effortless habits (DANCE) to unlock creativity in every team member.
  • Recognize and overcome common mistakes that block team performance and creativity.
  • Explain the 'leader dilemma', why leaders have an unconscious bias to creativity.
Workplace Crisis Management, Conflict Resolution, and Navigating Extreme Change
06/25/2024 12:30 PM - 01:30 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral)

Presenter:
Paul Falcone, Principal, Paul Falcone Workplace Leadership Consulting, LLC
Workplace Application:
Workplace crisis management helps HR leaders build their leadership brand and hone their communication and teambuilding skills in today's tumultuous business environment. 

2024 ushers in volumes of sweeping changes, from continuing to manage through Covid reintegration to talent scarcity, large-scale employee turnover, quiet quitting, and returning employees to the office. How HR leads its operational management teams through extended periods of upheaval directly ties to organizational effectiveness, culture change, and the bottom line. Join former CHRO of Nickelodeon, Paul Falcone, as he helps to identify new ways of mastering the ongoing aftershocks to our teams and organizations.

Learning Objectives:

  • Master Individual crises, including building stronger remote relationships, dealing effectively with employee burnout, strengthening employee agility, collaboration, and accountability, and reversing 'silent quitting' trends.
  • Lean into Departmental & Team crises, including mediating employee disputes, toxic team turnarounds, multiple generations in the workplace, and making it safe for your teams to share their concerns in a 'psychologically safe' way.
  • Share wisdom through Company crises, including demands for hybrid work and returning reluctant employees to the office, threats to unionize, and being prepared for further global crises and natural disasters.
Workplaces are Not Safe Spaces for All: A New Framework for Inclusion and Safety
06/25/2024 12:30 PM - 01:30 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Michael Baran, Founder and CEO, Iris Inclusion
Workplace Application:
Attendees will learn why vulnerable and courageous conversations are essential to building a culture of true inclusion and safety, why we have fallen short of that goal as we have tried to create safe spaces, and how to make better mistakes in order to ensure that those who have felt marginalized can finally be included and we can achieve our highest performance together. 

Repeated from Monday at 2:00pm.

Most organizations think they're created safe spaces. There are policies in place for reporting discrimination. Nonetheless, many marginalized people don't feel psychological safety or inclusion because subtle acts of exclusion and unconscious bias are rampant. We will explore how HR professionals can support a more active kind of inclusion, where we connect authentically, where we broach hard conversations with vulnerability and courage, and where we grow and learn together when we mess up.

Learning Objectives:

  • Confirm why true inclusion and psychological safety matter so much for our organization to achieve the highest performance possible.
  • Understand why the current state of most organizations leads to under-the-radar subtle exclusion and lack of safety for so many people.
  • Practice understanding why more authentic connections, more productive mistakes, and more active allyship are essential for getting to true inclusion and safety for all.
  • Discover immediately applicable guidelines for speaking up and standing up for colleagues.
  • Apply the concepts discussed to policies, processes, and practices in order to proactively build the mostly inclusive and safe culture possible.
Domestic Abuse: What Goes On Behind Closed Doors Impacts the Workplace
06/25/2024 02:00 PM - 03:00 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral)

Presenter:
Carmen Aliber, Director of Human Resources, Dexter Southfield
Workplace Application:
Attendees will learn how to recognize the warning signs of abuse, support employees, and ensure the safety of all in the workplace. 

Repeated from Monday at 11:00am.

Domestic abuse is a global epidemic impacting all demographic and socioeconomic sectors. The U.S. Center for Disease Control recognizes it as 'a serious public health problem that can have a profound impact on lifelong health, opportunity, and well-being.' What goes on behind closed doors affects every facet of our society. This workshop will teach HR professionals how to recognize the warning signs of abuse, support employees, and ensure the safety of all in the workplace.

Learning Objectives:

  • Recognize the warning signs of domestic abuse.
  • Support employees who are victims (or survivors) of domestic abuse.
  • Ensure the safety of all when domestic abuse spills into the workplace.

 

Ethics in HR: Avoiding the Line in the Sand
06/25/2024 02:00 PM - 03:00 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Workplace Application:
This session will help attendees understand this importance of ethical leadership,because we can't give stakeholders a reason to doubt our motives, otherwise, we reduce or eliminate our ability to be effective in our HR role. 

In today's world of faster, better, cheaper, businesses are in an all-out sprint to beat the competition. Sometimes this means management and HR are being asked to push the envelope or go right up to that line in the sand.  Is it right to push it just a little?  To see how far you can bend it before it snaps?  To rationalize the fact that it was just once, or who's it going to hurt? HR professionals must remain above the fray.  We must work with both the company and the employees.  We can't give either stakeholder a reason to doubt our motives.

Learning Objectives:

  • Understand the provisions of the HR Professional Code of Ethics including professional responsibilities, professional development, ethical leadership, fairness and justice, conflicts of interest, and use of information.
  • Learn how unethical behavior from HR or executives have impacted companies.
  • Develop a strategy to deal with ethical dilemmas in the workplace and impact change.
  • Identify ways to avoid the perception of being the 'Department of No' and instead discover alternative solutions that are a win-win while still maintaining ethical standards.
How Revolutionary Child Care Benefits are the Key to the Future of Work
06/25/2024 02:00 PM - 03:00 PM
Competencies: Business (Behavioral), Organization (Technical), People (Technical)

Presenter:
Eric Cutler, Senior Director of Strategic Initiatives, TOOTRiS
Workplace Application:
Attendees will gain dynamic takeaways on how they can increase workforce productivity, retention, and recruiting through a variety of ways that support working parents while also increasing human capital ROI. 

In this groundbreaking session, we'll highlight the pivotal role that Child Care Benefits play in shaping the future of work. As organizations strive to create environments conducive to employee diversity, well-being, and productivity, the spotlight has shifted to comprehensive support systems. Join us to explore how investing in Child Care Benefits isn't just an ethical choice but a strategic imperative for businesses navigating the complexities of the modern workplace. This session promises a fresh perspective, backed by data-driven insights, on why Child Care Benefits are the key to unlocking the absolute potential of the workforce.   In a world where the boundaries between work and life continue to blur, providing robust Child Care Benefits has emerged as a game-changer for businesses aiming to attract, retain, and unleash the full productive power of their workforce. This session will dissect the symbiotic relationship between quality Child Care support and organizational success. Drawing from real-world case studies and industry best practices, we will navigate the strategic landscape, offering actionable insights that transcend traditional HR practices. Attendees can expect a dynamic discussion that transcends rhetoric, providing tangible takeaways for immediate implementation.

Learning Objectives:

  • Understand why child care benefits are not just a perk but a strategic imperative for organizations seeking sustained success in the ever-evolving landscape of work.
  • Explore the direct correlation between child care benefits and employee well-being, mental health, and Job satisfaction, and Learn how this impacts overall productivity.
  • Gain insights into how organizations leveraging robust child care benefits gain a competitive edge in attracting top talent and retaining valuable employees.
  • Delve into the broader economic implications of investing in child care support, from reducing turnover costs to fostering a more inclusive and diverse workforce.
  • Acquire actionable strategies and best practices for implementing and optimizing child care benefits programs within your organization, ensuring they align with both employee needs and business goals.
It’s Okay to be Human!! – Proven Ways to Lead in Your HR Role
06/25/2024 02:00 PM - 03:00 PM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Steve Browne, SHRM-SCP, Chief People Officer, LaRosa's, Inc.
Workplace Application:
HR practitioners have to model the behavior they expect in others and by being authentic, genuine and human ourselves - we do that. 

Working with people can be challenging. It's easy to become overwhelmed and burned out and become a person who goes through the motions in HR. However, that's not who we should be – ever !! This session will confront the reality of where HR is in today's organizations and where it should go. It starts with us being genuine humans ourselves. All. The. Time. You'll learn proven ways to be yourself and be the leader you were meant to be as a business professional who happens to practice HR.

Learning Objectives:

  • Be Human Yourself – Learn how it's safe to be yourself at work. In fact, it will set the model for your entire organization's culture.
  • Getting Unstuck – Move from being stagnant to being proactive and ahead of the furious pace everyone experiences.
  • The C's Have It – Start effectively working with the executives on purpose by showing them the value of a people-centric company.
  • Invest in Others – Develop relationships with employees at all levels of the organization by intentionally investing your time.
  • Define the Workflow – Learn how to effectively balance the mix of project-oriented work, employee relations situations, and the constant push of daily HR work.
Learn To Fight: The Formula For Winning Every Argument
06/25/2024 02:00 PM - 02:20 PM Spotlight Stage A
Competencies: Interpersonal (Behavioral)

Presenter:
Dethra U. Giles, CEO, ExecuPrep
Workplace Application:
Implement the DARE Model in your workplace to revolutionize conflict management, fostering a culture of open communication, mutual understanding, and collaborative problem-solving for more effective and harmonious team dynamics. 

Master the art of conflict resolution with our session, 'Learn to Fight: The Formula for Winning Every Argument,' where we unveil the transformative D.A.R.E. Model. Discover the power of Describe, Acknowledge, Review, and Engage in navigating conflicts effectively. Acquire essential skills for conflict management, learning to articulate issues, acknowledge perspectives, review solutions, and engage collaboratively. Embrace this formula to foster understanding, build stronger connections, and emerge victorious in every argument. Elevate your communication prowess and transform conflicts into opportunities for growth and collaboration.

Learning Objectives:

  • Mastering the Art of Description: Develop the ability to accurately and objectively describe issues, concerns, or perspectives in a conflict, fostering clarity and understanding among team members.
  • Acknowledging Diverse Perspectives: Cultivate the skill of acknowledging various viewpoints and emotions involved in a conflict, promoting empathy and creating a foundation for constructive dialogue.
  • Effective Review and Analysis of Conflicts: Learn to systematically review and analyze conflicts, identifying root causes, patterns, and potential solutions to facilitate a thorough understanding and strategic approach to resolution.
  • Engaging in Collaborative Problem-Solving: Acquire techniques for engaging in productive and collaborative problem-solving discussions, utilizing the DARE Model to turn conflicts into opportunities for team growth, innovation, and improved interpersonal relationships.
Managing Workplace Conflict: Innovative Employee-Centric Strategies for HR Professionals in Resolving Employment Disputes and Avoiding Protracted Litigation
06/25/2024 02:00 PM - 03:00 PM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Adam Rosenthal, Employment Law Partner, Sheppard Mullin Richter & Hampton, LLP
Workplace Application:
Participants will learn how to not only manage high-conflict issues in the workplace, but equally as important, how to train their employees and leaders on how to create a workplace that promotes constructive employee-centric resolution strategies. Additionally, this lecture will explore ways employers can use alternative dispute resolution strategies in resolving workplace disputes. 

For as long as people have worked together for a common purpose there has been conflict.  How organizations help employees manage interpersonal struggles, and train employees to resolve conflicts in a respectful and construct manner, is essential to a successful organization. During this lively session, popular speaker and employment attorney Adam Rosenthal, will explore innovative strategies HR professionals can use to manage conflict in the workplace, from onboarding to employment litigation, and everything in between.

Learning Objectives:

  • Learn how to better distinguish between the types of workplace conflicts which typically require HR involvement, as compared to those conflicts that employees can generally resolve without intervention by HR.
  • Gain a better understanding of how to implement effective 'real world' strategies to train employees and leaders on how to apply effective problem-solving techniques to avoid unhealthy conflict and encourage productive and respectful disagreements in the workplace.
  • Use alternative dispute resolution and mediation strategies that are well-recognized in the litigation context to resolve issues between current employees and their managers, as well as in the context of ongoing disputes and litigation with former employees.
Supporting your Transgender and LGBTQ+ Employees in the face of Inclusion Pushback
06/25/2024 02:00 PM - 03:00 PM
Competencies: Interpersonal (Behavioral), Workplace (Technical)

Presenter:
Ben Greene, CEO, Speaker, and Consultant, BG Trans Talks
Workplace Application:
This session will equip attendees to deal with all forms of pushback against LGBTQ+ employees in a way that honors all belief systems while taking a firm stance for inclusion. 

More companies than ever employ openly LGBTQ+ people, yet over 30% of LGBTQ+ people are actively applying to work somewhere more inclusive. LGBTQ+ employees face coworkers who refuse to treat them respectfully, citing religious and polarizing beliefs, while HR managers feel they can't step in. This session will equip you with educational, policy, and enforcement strategies to build workplaces where all employees get to feel authentically seen and respected.

Learning Objectives:

  • Have the knowledge and resources to handle the large percentage of objections based on confusion and lack of understanding, including a firm foundation of language around LGBTQ+ and transgender identities.
  • Understand the foundations of frequent religious objections and be equipped to differentiate between honoring all beliefs while having standards and policies for behavior, especially around topics such as pronouns and inclusive or hateful language.
  • Understand the driving forces of the increase in anti-LGBTQ+ polarity and feel prepared to address misinformation and hate speech as it arises in your organization.
  • Learn about the United States's 'Internal Refugee Crisis' of over 200,000 LGBTQ+ individuals and families leaving their homes, and often their workplaces, to flee laws jeopardizing their access to healthcare, restrooms, and education, and will feel prepared to develop a strategy to support these employees.
Taking Up Space: The Roots and Implications of Sizeism
06/25/2024 02:00 PM - 03:00 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Kaitlin Desselle, MS, Vice President of Business Development, Strategic Diversity Initiatives
Workplace Application:
Attendees will have practical tools and skills to recognize systemic examples of sizeism, interrupt microaggressions and anti-fat biases, and be better allies to fat people in their workplaces and beyond. 

In a culture trained by centuries of sexism and racism to objectify women's bodies, to privilege thinness, and to condemn fatness, the importance of celebrating and respecting fat bodies can be difficult for some to grasp. Social systems of sizeism and ableism deny fat bodies equal worth, access, and value. Outdated practices in the healthcare industry invalidate personal autonomy, pathologize, and endanger big bodies. Anti-fat bias in hiring and recruiting can mean missing out on talented candidates who we assume to lack individual willpower or discipline simply because of their size. In this workshop, we explore sizeism and ableism through the intersectional lens of sexism, racism, and classism. We discuss the implications of anti-fat bias in the workplace and learn to create inclusive spaces for bodies of all sizes.

Learning Objectives:

  • Understand the concepts of sizeism, anti-fat bias, body positivity, and fat activism.
  • Examine our experiences and messaging around fatness and fatphobia.
  • Explore the systemic roots of sizeism and its implications in the workplace, education, and healthcare.
  • Recognize and interrupt microaggressions and bias related to fatphobia.
  • Practice with tools and skills to act as an ally to fat persons.
Women at Work: Actionable Strategies to Support Workplace Well-Being
06/25/2024 02:00 PM - 03:00 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Barbara Aloni, Director, Workplace Possibilities, The Standard
Workplace Application:
By attending this session, attendees will understand the factors impacting women in the workplace and learn how to create holistic support around women's health and well-being. 

Repeated from Monday at 3:30pm.

Women make up almost 57% of the US workforce. Working women also spend nearly twice as much time as men caring for children or other household responsibilities. What are some of the well-being challenges women are dealing with and what impact could this be having on your business? This session will address unique factors impacting women's health and workplace productivity and what organizations can do to better support, attract and retain this key employee population.

Learning Objectives:

  • Gain a better understanding of the challenges and factors that influence the health outcomes of women.
  • Recognize the importance of providing workplace benefits and programs that support the unique challenges of women.
  • Learn strategies and gain resources to improve women's health, well-being, workplace engagement and productivity.
You Make Me Soooo Mad!! Emotional Intelligence for Real People!
06/25/2024 02:00 PM - 03:00 PM
Competencies: Interpersonal (Behavioral), Workplace (Technical)

Presenter:
Julie D. Burch, Professional Speaker and Author, Julie Burch Speaks!
Workplace Application:
The audience will leave with a real world way to use effective emotional intelligence skills as their key to better mental health and wellness. 

When it comes to mental health and wellness this is a required skill for all of us! Have you ever had a conversation with someone that made you so mad? You just wanted to scream, throw something or just burst into tears? Well, you are not alone! And this is the program for you! In this dynamic, high energy, and highly interactive program the audience will learn what emotional intelligence is really all about. Where do those pesky emotions come from? What is the process to manage them effectively? And how do you deal with all those other people that just drive you crazy?  Researchers and business experts agree that people with high emotional intelligence are consistently the top performers in their organizations. They're more resilient and flexible when things get tough and are held in the highest regard by their bosses, peers, co-workers, and others. Julie will share why emotional intelligence is far more than just a handy set of 'people skills,' and why many executives feel it's the one skill you must have to be successful in today's workplace! Learn real world skills to manage your emotions, deal with other people's emotions and never lose your cool again!

Learning Objectives:

  • A clear understanding of what the emotional process is and how to manage it.
  • The skills to handle others' emotions so they can resolve issues rather  than escalate them.
  • A new understanding of what emotional intelligence is, the four key components  involved, where they have the power to make changes, and how to let it go!
A.L.I.V.E LEADERS: How to Ignite Wellness, Productivity, and Inclusivity at Work and Life
06/25/2024 03:30 PM - 04:30 PM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Miguel Joey Aviles , Chief Belonging Officer, MJA & CO, LLC
Workplace Application:
This session offers a unique blend of inspiring narratives and practical exercises, all geared towards fostering a culture of well-being, gratitude, and optimism in the workplace. 

Greatness starts with Gratitude. Greatness starts with a vision. Greatness comes from within. Times have changed. This much we all know. With the world in a state of crisis, where there is no such thing as 'normal,' the very nature of work, and life have been forever redefined. Many of us are focused on how to get through life, through work. We have a historical opportunity to shift our mindset to well-being, gratitude, and a positive vision of the future. Through captivating stories and thought-provoking exercises, this session will provide you with the tools needed to facilitate a workplace strategy to increase overall wellness amid chaos.

Learning Objectives:

  • Cultivate a Gratitude-Centered mindset: Develop the ability to foster a Gratitude-focused approach within the workplace, understanding its impact on employee morale, resilience, and overall mental well-being.
  • Implement wellness strategies: Learn to Create and implement effective wellness strategies that support mental and emotional health, enhancing productivity and Job satisfaction in challenging times.
  • Enhance resilience and Adaptability: Acquire skills to build personal and team resilience, enabling better adaptation to change and uncertainty in the workplace.
Coaching During Transitions: Partnering with Leaders through the Leadership Life Cycle
06/25/2024 03:30 PM - 04:30 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical)

Presenter:
Christine Mixan, ICF PCC, Sr. Organizational Development Consultant and Executive Coach, , Nebraska Medicine
Workplace Application:
Through learning the STEPS coaching model, participants will be able to apply a systematic framework to assist leaders during times of change, enabling them to guide leaders effectively through various phases of transition, fostering resilience, clarity, and growth. 

Christine will introduce the STEPS (scan, tailor, explore, plan, stay connected) coaching model, designed to provide a structured approach to transition coaching for HR professionals. Through STEPS, participants will discover a systematic framework to assist leaders during times of change. Learn how this model can serve as a support system for leaders in transition, offering a roadmap for navigating the challenges and opportunities that arise.  Attendees will explore how to guide leaders through various phases of transition, fostering resilience, clarity, and growth.

Learning Objectives:

  • Understand the multifaceted nature of transitions, both personal and professional, particularly within leadership contexts, identifying the spectrum of emotions and challenges that accompany these pivotal moments.
  • Familiarize yourself with the STEPS coaching model as a structured framework for guiding leaders through transitions, exploring its components and understanding how each phase contributes to effective coaching during periods of change.
  • Gain practical insights into implementing the STEPS model within coaching practices or organizational settings, learning to apply the framework systematically to support leaders navigating transitions.
  • Develop the skills to facilitate and navigate various phases of transition effectively, equipping oneself with strategies to address stress, uncertainty, and opportunities, while fostering resilience and clarity in leaders undergoing change.
  • Explore ways to integrate the STEPS coaching model into existing coaching methodologies or organizational support systems, ensuring a comprehensive approach to guiding leaders through the intricacies of transitions with confidence and effectiveness.
Communication and Connection: Insights from a Hostage Negotiator
06/25/2024 03:30 PM - 04:30 PM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Scott Tillema, Partner, The Negotiations Collective
Workplace Application:
Managing escalating emotional situations is a routine activity for HR professionals, and having a guiding framework for this process is critical to your success. 

Your ability to be influential within conflict resolution is one of the top skills required in 2024.  'Communication and Connection' will introduce the principle-based framework used in crisis negotiations and share how you can use this same framework to navigate tense situations, finding positive resolutions in even the most challenging moments.

Learning Objectives:

  • Have an understanding of how emotions impact how people make decisions.
  • Become familiarized with the FBI skills of active listening.
  • Know the five aspects of the perfect delivery of the message.
  • Learn four drivers of human behavior.
Empowering Self-Care In The Workplace!
06/25/2024 03:30 PM - 04:30 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Darrell "Coach D" Andrews, CSP, Motivational speaker/strategist, Darrell Andrews Enterprises
Workplace Application:
Our mantra is simple: 'Self-care is a precursor to wellness,' and this session will highlight strategies for staff and leaders to accomplish this goal! 

Repeated from Monday at 12:30pm.

Wellness has become of of the major areas of focus in corporations and organizations worldwide. Employee health and mental wellness are critical to the overall culture, recruitment, and retention. This high-energy session will analyze our mantra, 'Self-Care Is A Precursor to Wellness!' Employees and leaders must take 'ownership' of self-care for wellness to penetrate the culture.  This session will provide tools to accomplish this goal. How to inspire your employees to own their own wellness journey.

Learning Objectives:

  • Learn the three critical areas of self-care and their application in the workplace.
  • Learn simple strategies to help employees take ownership of their wellness journey via self-care.
  • Be revived in your wellness journey via self-care.
  • Learn self-care best practices and the research associated with it.
Find Your Authenticity in Five Minutes
06/25/2024 03:30 PM - 04:30 PM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Ash Beckham, Inclusion Activist, Ash Beckham Consulting
Workplace Application:
By learning and practicing authenticity in this session, participants will be empowered to be more authentic in the workplace which will allow them to harness their true strengths, build genuine connections, and foster trust, creating a more positive and productive work environment. 

In this engaging and interactive session, Ash will teach participants how to build the skills of authentic communication in a safe and supportive environment.  Through a combination of instruction, small group work and large group discussion, participants will learn and practice the skills to efficiently and effectively tap into their own authenticity, share it in a way that resonates with others and empower those around them to show up more authentically.

Learning Objectives:

  • Understand the three areas of truth (factual, emotional and desire-based) that are necessary in accessing your own authenticity.
  • Practice speaking from and listening for authentic communication cues with others.
  • Explore how authentic communication can drive interpersonal connection.
  • Discover how epic clarity about your authenticity can lead to the confidence and connection required for hard conversations.
  • Learn how authentic communication creates more efficient and effective workplace cultures.

 

Forget the Review Form and Focus on Improving Performance
06/25/2024 03:30 PM - 04:30 PM
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Joe Rotella, SHRM-SCP, SPHR, CPBA, Chief Value Officer, Delphia Consulting, LLC
Workplace Application:
Learn to establish an agile performance management process that adapts to dynamic business demands, encourages alignment between individual efforts and strategic objectives, emphasizes both team and individual goals, and fosters a performance-driven culture through motivation. 

Repeated from Monday at 2:00pm

Performance reviews often focus too much on the paperwork and the rigid annual cycle, causing frustration for managers and employees. To be effective, performance management should be streamlined, provide value to individuals and the organization, and be in sync with business needs. Join Joe Rotella, a renowned SHRM speaker, to discover better practices, like SMARTER goals and continuous coaching, that boost employee engagement, deliver results, and foster a high-performance culture.

Learning Objectives:

  • How to create an agile performance management process that can respond to quickly changing business needs.
  • How to help everyone connect the dots from their efforts to the organization's strategic goals.
  • How to focus on teams as well as individual goals.
  • How to focus on motivation to create a culture of performance.
Please Sue Me 2024
06/25/2024 03:30 PM - 04:30 PM
Competencies: Business (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Hunter Lott, Owner, HunterLott.com
Workplace Application:
This session simplifies and merges the practical application of employment law principles with better business decision-making. 

Repeated from Monday at 3:30pm

Old school policies like treating everyone the same, banning workplace romance, keeping salaries a secret, probationary periods and firing people for resigning keep us in the baby-sitting business. This session blends best practices, humor and case law to balance legal risk and good business decision-making. Don't let the attorney be the loudest voice in the room. Take away sample policies and learn how to hire the best, fire the rest and stay out of court.

Learning Objectives:

  • Attendees will be prepared to develop, influence and execute strategies for managing organizational change that balance the expectations of the organization, their employees and the law.
  • Attendees will gain a real-world understanding of applicable federal/state regulations and an ability to audit their own practices for legal exposure.
  • Attendees will learn the effects of company HR policy and procedure on frontline practices including hiring, retaining 'A' players, discipline, documentation and workplace behavior.
Why Your Values Might Be Harming Your Company
06/25/2024 03:30 PM - 04:30 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Dr. David S. Cohen, Founder and Contrarian Consultant, DS Cohen & Associates
Workplace Application:
Leaders often believe the values put them into a box. These values prevent them from making business decisions that would be profitable. Do they follow the ethical code of the organization, or do they pursue profit over doing the right thing? Being able to have a foundation for what is & is not acceptable is the ultimate measure for decision-making. 

A year-end (2023) Gartner report, 'Top 5 Priorities for HR Leaders in 2024,' found that organizational culture is the number two concern of HR executives. Culture has become a ubiquitous term that has evolved to mean anything to anyone talking about culture. When examining or establishing a culture, one common activity is the expression of the values.    What is often overlooked is the values and culture of the organization already exist. What is also frequently ignored is that every organization has unspoken values or a covert culture.  The covert culture is reflected in the behaviours that are learned through observations and experiences.¯They are the authentic values of the company. Once your values are stated, employees believe they are the right way of acting, and the organization will inherently do good.   So why, for so many leaders, are values a source of pain?   Why do leaders feel the values are limiting?    But what happens when leaders make decisions that counter the values?    There are many situations where the articulation of the values can result in employee stress and cynicism. What actions can you take to avoid expressing your values only to have leaders undermine them? What are ways to embed the values with employees at all levels so there is a common interpretation and application? What is the business case for living the values, especially in difficult times?   What do The Body Shop, Danone, IKEA, Chick-fil-A, Ben & Jerry's, TOMS, REI (Recreational Equipment Inc.), Patagonia and Starbucks all have in common?

Learning Objectives:

  • What to do to ensure leaders are aligned with the values.
  • What is the difference between authentic values and aspirational values.
  • What is the implication if values are aspirational.
  • Why do leaders feel the values are limiting?
  • What happens when leaders make decisions that counter the values?
  • Why are many company value statements a source for employee cynicism.
You Can’t Be What You Can’t See: Why Representation Matters
06/25/2024 03:30 PM - 04:30 PM
Competencies: Organization (Technical), People (Technical)

Presenter:
Michael Bach, CEO, Future of IDEA, LLC
Workplace Application:
From this session, attendees will learn about the importance of representation and how to improve representation particularly in leadership. 

Marian Wright Edelman, an American civil rights activist, once said, 'You can't see what you can't be,' referring to the importance of representation to help inspire children of color to positions of power. If you can't see someone who looks like you in a position you aspire to, how can you imagine yourself in that position? But why does representation matter? And how can organizations work toward better representation in their organization without it looking like tokenism?   You Can't Be What You Can't See looks at the importance of representation, why it matters, and what concrete initiatives organizations can take to improve their representation. Leveraging the research for his book Birds of All Feathers: Doing Diversity and Inclusion Right and his extensive experience in inclusion, diversity, equity, and accessibility, Michael Bach shares his thoughts on this critical topic.

Learning Objectives:

  • Understand the difference between representation and diversity.
  • Hear why representation matters.
  • Discover concrete actions organizations can take to improve representation.

 

Ditching Impostor Syndrome and Embracing Your True Talents
06/25/2024 04:00 PM - 04:20 PM Spotlight Stage A
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Joe Grasso, Ph.D., Vice President of Workforce Transformation, Lyra Health
Workplace Application:
HR and people leaders will learn strategies to shift behaviors around 'imposter syndrome' to help managers create safety, security, and belonging in the workplace. 

Do you suffer from 'impostor syndrome'? Many of us struggle with this at work. Its the fear of being exposed as a fake, despite obvious successes and accomplishments. This self-doubt can hold you back, worsen your mental health, and lead to burnout. In this workshop, learn strategies to shift your thinking and behaviors to boost your self-confidence and step out of self-doubt. Get ready to embrace your true talents and achieve your goals.

Learning Objectives:

  • Define 'imposter syndrome,' who might be at risk, and what it means to feel like a fraud.
  • Discuss strategies to shift thinking in order for thoughts to not hold so much power over us.
  • Ways we can shift out the behaviors that feed  fears and into behaviors that can help us own our abilities and talents/feel more secure in roles at work.
  • Ways for managers to create safety, security, and belonging.

06/26/2024

Rebuilding Connections: Navigating Conflict and Repairing Relationships at Work
06/26/2024 07:30 AM - 08:30 AM
Competencies: Interpersonal (Behavioral), People (Technical)

Presenter:
Sarah Noll Wilson, President and Founder, Sarah Noll Wilson, Inc.
Workplace Application:
Attendees will explore methods of navigating conflict and repairing relationships at work using best practices and examples from real teams. 

One of the most consistent and challenging situations HR leaders face is helping others navigate conflict and repair relationships. Together, we will explore the impact of unresolved conflict, strategies for navigating conflict, and methods for repairing connections. Sarah Noll Wilson will share examples from real teams who have applied these strategies and emerged stronger and more resilient than ever. Time won't heal all wounds, but a conversation can help!

Learning Objectives:

  • Explore the hidden impact of unresolved conflict and avoidance.
  • Examine strategies for navigating conflict within teams.
  • Discover best practices for repairing relationships guided by real case studies.
  • Apply coaching strategies to use with team members and managers.
What Matters Most Now? Reflect, Reframe, Recalibrate to Elevate Your Leadership
06/26/2024 10:30 AM - 11:30 AM
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Rachel Druckenmiller, Founder and CEO, Unmuted LLC
Workplace Application:
Powerful, strategic questions to reflect, reframe, and recalibrate your personal and professional life so you can cultivate clarity, get unstuck, and take meaningful action. 

The past few years have served as a catalyst for many of us to pause and reflect, to reinvent and reimagine, and to show up more intentionally. In the midst of continued change, it's never been more important for us to reconnect to what matters most, both personally and professionally. We can start doing that by accessing the power of curiosity within ourselves and with each other to create an inspired, aligned, and compelling future.  Powerful questions ignite insight and help us get unstuck and gain clarity about what could be. Tapping into the combination of curiosity and clarity gives us the confidence and courage to unleash purpose, passion, and potential in ourselves and in the people we lead and serve. Now, more than ever before, we need that kind of fresh perspective and motivation, so we can have more impact and influence through our work.

Learning Objectives:

  • Discover a replicable three-part process to help yourself, your team, and those you serve get unstuck and cultivate clarity about the future.
  • Tap into the power skill and character strength of curiosity to activate self-awareness, insight, and innovation, both personally and professionally, so you can lead in a way that has greater impact and influence.
  • Learn how to facilitate meaningful, upward-spiral conversations at your organization and among your leaders and teams to generate more creativity, connection, and trust.
  • Experience reflective and interactive practices that will help you connect with purpose, possibilities, and your peers. You can immediately bring these questions and prompts back to your organization.
Fostering Accountability, Empowerment and Ownership
06/26/2024 10:30 AM - 11:30 AM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Organization (Technical)

Presenter:
Dr. David S. Cohen, Founder and Contrarian Consultant, DS Cohen & Associates
Workplace Application:
Getting employees to have a passion and commitment to their work is essential for sustained success. Are your current ways working? You can avoid the potential adverse effects of relying solely on financial rewards for promoting accountability and commitment. 

Join us for an invigorating session on empowerment, accountability & ownership in the workplace.   Learn how to navigate the challenges of fostering accountability when employees are asked to 'do more with less,' working within structures where influence is greater than authority, and all are reporting up through managers with differing goals and agendas. Is it reasonable to expect that all organizational goals align and employees are unified in pursuit of a common agenda?  Explore the delicate balance required between intrinsic and extrinsic motivators to cultivate commitment and accountability. Understand the impact of unnecessary fear in the organizational culture and how it can hinder accountability by promoting excuse management.  Uncover strategies for identifying signs that employees may not be taking accountability and gain insights into whether expecting employees to act as owners is realistic. Explore the nuanced distinction between compliance and commitment. What are the potential pitfalls of relying solely on extrinsic motivators?  Don't miss this opportunity to gain valuable insights and avoid the potential adverse effects of relying solely on financial rewards for promoting accountability and commitment.

Learning Objectives:

  • Actionable accountability strategies to guide your employees toward results.
  • Deepen your understanding of the differences between ownership, accountability, and responsibility.
  • Delve into the intricacies of intrinsic and extrinsic motivators for employees.
  • Explore methods to foster responsibility and accountability through motivation, recognition, and collaboration in the workplace.
How to Recoup Your Investment in International Assignments
06/26/2024 10:30 AM - 11:30 AM
Competencies: Business (Behavioral), Leadership (Behavioral)

Presenter:
Allyson Stewart-Allen, CEO, International Marketing Partners Ltd.
Workplace Application:
Participants will leave this session with a list of ways they can improve how they and their company apply the enhanced skills, cultural know-how, international insights and leadership capabilities resulting from well-constructed international assignments. 

Companies invest massive amounts of money sending international assignees around the world, yet waste it when they return to their home office.  This can be easily avoided with good assignment planning up front, equipping leaders to apply the significant insights and value from the returning assignee plus structuring the roles for the returning executives that uses their cross-cultural and other skills acquired during the international placement.  SHRM's own statistics show that assignees leave their organizations more frequently than those who were never sent to a new geography, which is an avoidable cost.

Learning Objectives:

  • Learn why international assignees leave their companies more often than those who have not been placed in another country.
  • Hear which leadership and cross-cultural skills are developed via an international assignment.
  • Discover ways to apply the returning assignee's insights and experience to their roles when returning to their country of origin.
  • Create a corporate culture that invites assignees' broadened insights, experience and ways of viewing the world.
Is that Legal in California? Best Practices for Every Company with Employees in the Golden State
06/26/2024 10:30 AM - 11:30 AM
Competencies: Business (Behavioral), Workplace (Technical)

Presenter:
Adam Rosenthal, Employment Law Partner, Sheppard Mullin Richter & Hampton, LLP
Workplace Application:
Participants will gain a solid understanding on how to navigate many of California's unique employment law requirements, as well as practical advice on how to maintain a California-compliant workplace. 

Regardless if your company has ten or ten thousand employees in California, employers must remain vigilant to survive the state's harsh employment law landscape.  During this session, Adam Rosenthal, a frequent SHRM speaker and employment law expert, will address the biggest areas of risk employers face in California. Participants will leave the session with practical advice and best practices to comply and thrive within California's complicated employment law landscape.

Learning Objectives:

  • Identify significant employment law compliance issues unique to California employers, from idiosyncratic wage and hour and payroll requirements to restrictive covenants, and everything in between.
  • Receive concrete and practical advice on how to improve compliance within your organizations and mitigate risk factors.
  • Train your non-California frontline managers when managing their California-based employees.
Strategic Upskilling: Fueling Retention in the Age of Innovation
06/26/2024 10:30 AM - 11:30 AM
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Jeff Bulanda, Senior Manager, Amazon Career Choice
Presenter:
Adrienne Way , CEO & Owner, EDCOR
Moderator:
Vicki Greene, President of GED Testing Service, SVP of Pearson Workforce Skills
Workplace Application:
Through the lens of prominent real-world experience, attendees will gain actionable strategies to build a culture of retention, satisfaction, continuous learning, and professional growth within their organizations -- you can do it too! 

Join us for a panel discussion that delves into the transformative power of upskilling through education benefits and its profound impact on employee retention. Hear firsthand from HR Benefits Managers responsible for Learning & Development for their organization. This session will feature insights and success stories shared by industry leaders from Amazon Career Choice, KFC Foundation, and Brinker International.  In today's quickly evolving business landscape, attracting and retaining top talent is a strategic imperative. Panelists will explore how innovative education and upskilling programs contribute to not only improved skill sets but also heightened job satisfaction and loyalty among employees. Through the lens of these prominent case studies, attendees will gain actionable strategies to foster a culture of continuous learning and professional growth within their organizations.

Learning Objectives:

  • Learn how to attract and retain top talent.
  • Hear how upskilling your employees contributes to improved skill sets, positive morale and loyalty among the workforce.
  • Gain actionable strategies to foster a culture of continuous learning and professional growth within your organization.
  • Discuss real-world success stories that can be used as case studies to optimize your organization's retention through education-driven upskilling.
  • Learn how major employers continue to advance their workforce within their organizations through education and upskilling offerings.
The Loneliness Epidemic: Why Employee Engagement Is Critical in a Virtual Workplace
06/26/2024 10:30 AM - 11:30 AM
Competencies: Interpersonal (Behavioral), People (Technical)

Presenter:
Sonia Aranza, CEO/Principal Consultant, Aranza Communications
Workplace Application:
Acquire insights and best practices to help employees confront loneliness & engage in a virtual workplace! 

The World Health Organization (WHO) declared loneliness as a global health threat and the U.S. Surgeon General declared loneliness an epidemic.  In a virtual workplace, inadequate social connections and isolation pose a threat to well-being and contribute to loneliness.  Work and loneliness are intertwined as we spend the majority of our lives at work.  Now, more than ever, we must be intentional about creating connections at work and fostering belonging. HR professionals play a critical role in these efforts.  HR professionals can help their organizations build inclusive virtual workplaces where employees engage and thrive.   In this important session led by a 25+ year veteran in the field of Inclusion, you will deepen your understanding of the loneliness epidemic;  the connection between loneliness and work;  and acquire best practices to help employees confront loneliness in order to fully engage in a virtual workplace.

Learning Objectives:

  • Deepen understanding of the loneliness epidemic.
  • Heighten awareness about the connection between loneliness and work.
  • Acquire insights and best practices to help employees confront loneliness & engage in a virtual workplace.

Uncategorized

703: Make Training A Want To (Not A Have To)
06/22/2024 01:00 PM - 05:00 PM Additional Fee and Registration Required
Competencies: Organization (Technical), People (Technical)

Presenter:
Joe Urbanski , Chief Operations Officer, Total Solutions Group
Workplace Application:
Participants will reverse-engineer the ultimate training experiences to create real measurable results in personal and team development. 

Content is not king (and it never really was). We don't teach content; we teach people. Training sessions should bring the content to life and people should feel more excited about the material when they walk out of the session. Sadly, this is not typically the case. People are drowning in all of the content that is available since the Internet arrived in 1995. It's time for an update and as an organizational leader, it's your responsibility to move your training culture into the future. During this session, you'll experience (not just hear about) how to improve recruitment, retention, and succession planning. Let us help you discover a proven approach to boost performance, leadership, and organizational culture.  Fill in the blank: Most trainings ______. If you said 'are boring,' 'are ineffective,' or 'suck,' then we are in total agreement and something has to change...especially after COVID and now that we are also engaging with our people remotely! Make Training A Want To (Not A Have To) gives you the insight and tools to reverse engineer the ultimate training in order to facilitate learning experiences that create measurable results with your people and compelling reasons to apply the learning. Why does training have to be different? Because people learn in the spaces in between life. Don't you have your best ideas in meditation, in the shower, while driving, or falling asleep?! We can't deliver lectures to learners anymore; that's not how people learn. This experience is designed as a workshop to help you redesign your training programs to engage and energize your learners while creating immediate and lasting impact in the organization. This changes everything.

Learning Objectives:

  • Participants will be empowered to co-create a dynamic learning experience, one that is the opposite of the typical lecture.
  • Participants will then reverse-engineer the ultimate training experiences to create real measurable results in personal and team development.
  • Participants will leave with a breakthrough action plan for the next quarter to rethink, rebuild, and reinforce your organizational culture.
704: Solve Your Team's Communications Problem - The Illusion That It Has Taken Place
06/22/2024 01:00 PM - 05:00 PM Additional Fee and Registration Required
Competencies: Interpersonal (Behavioral), Leadership (Behavioral)

Presenter:
Glenn Anderson, Professional Speaker, Glenn Anderson Speaks
Workplace Application:
This session is for HR professionals who want to grow their career by building leadership and communication skills. 

Stop miscommunication in its tracks. Whether your team is working in person, remotely or hybrid, an absence of understanding results in team problems. In this entertaining and practical session, learn to avoid these problems. Learn to command attention, listen proactively, and run more effective meetings. A particular focus is on written skills and more effective email communications. Using numerous stories and examples along with audience interaction exercises, this session teaches leaders how to create a team that practices open communication. Unlock the power of collaboration within your team – think, 'yes, and' like an improvisational actor. Create a more innovative team culture drawing on diverse opinions and ideas. Laugh, learn, and exceed your organizational goals.

Learning Objectives:

  • Connect with people, keep their attention and gift them with your attention.
  • Share control vs taking control during a face-to-face or virtual meeting.
  • Tips for more meaningful conversations, effective listening, and email usage.
  • Steps to create a team environment that affirms and builds trust.
705: The Future of Work & GenZ Talent
06/22/2024 01:00 PM - 05:00 PM Additional Fee and Registration Required
Competencies: Interpersonal (Behavioral), Leadership (Behavioral), People (Technical)

Presenter:
Chelsea C. Williams, Founder and CEO, Reimagine Talent Co.
Workplace Application:
In this program, participants will learn how to build and cultivate their early talent pipeline by exploring Reimagine Talent's case studies and solutions - supporting a portfolio of employers, education institutions and non-profits across the United States. 

By 2030, 30% of the workforce will be GenZ that's why recruiting & developing early talent is the key to your company's success.   With the most racially diverse generation in history entering the workforce, GenZ, employers & higher ed institutions must assess relevant methods to develop & retain diverse early talent. Skills, jobs & workplace dynamics have been significantly impacted by a global pandemic, social unrest, new dynamics of work, and technology advances.  In this program, participants will learn how to build and cultivate their early talent pipeline by exploring Reimagine Talent's case studies and solutions - supporting a portfolio of employers, education institutions and non-profits across the United States.

Learning Objectives:

  • Explore the factors impacting GenZ in preparing for today's workforce & workplace.
  • Gain practical tools to audit your organization's policies, programs, and practices to increase early talent engagement & retention.
  • Create an actionable plan to support early talent cultivation at your organization.